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The Charter House

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Charter House

Lobby
Outdoor pool, sun loungers
Outdoor pool, sun loungers
VIP Room | Living area | 32-inch LED TV with cable channels, TV
Hallway

Reviews

8.2 out of 10

Very good

Popular amenities

  • Room service
  • Pool
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
114 Legazpi Street, Legazpi Village, Makati, Manila, 1229
  • Greenbelt Shopping Mall
    1 min walk
  • ALFRED at Makati Diamond Residences
    1 min walk
  • Ayala Station
    13 min walk
  • Manila (MNL-Ninoy Aquino Intl.)
    29 min drive

Room options

View all photos for Premier Room (Greenbelt Mall View)

Premier Room (Greenbelt Mall View) | In-room safe, desk, free WiFi, bed sheets

Premier Room (Greenbelt Mall View)

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | In-room safe, desk, free WiFi, bed sheets

Superior Room

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for VIP Room

VIP Room | Living area | 32-inch LED TV with cable channels, TV

VIP Room

  • 366 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room (Greenbelt Mall View)

Family Room (Greenbelt Mall View) | In-room safe, desk, free WiFi, bed sheets

Family Room (Greenbelt Mall View)

  • 366 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 4 Twin Beds

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About the neighborhood

Makati

With a stay at The Charter House, you'll be centrally located in Makati, steps from Greenbelt Shopping Mall and Ayala Center. .This hotel is 0.4 mi (0.6 km) from Asian Institute of Management and 0.4 mi (0.6 km) from Ayala Museum.

What's nearby

  • Greenbelt Shopping Mall - 1 min walk
  • Ayala Center - 1 min walk
  • Ayala Museum - 4 min walk
  • Glorietta Mall - 7 min walk
  • Fort Bonifacio - 9 min drive

Getting around

  • Ayala Station - 13 min walk
  • Manila Pasay Road Station - 17 min walk
  • Ninoy Aquino Intl. Airport (MNL) - 29 min drive

Restaurants

  • ‪Chili's - ‬1 min walk
  • ‪Tsujiri - ‬1 min walk
  • ‪Simply Thai - ‬1 min walk
  • ‪Kenji Tei Ramen House - ‬1 min walk
  • ‪ALFRED at Makati Diamond Residences - ‬1 min walk

About this property

The Charter House

Hotel with a rooftop terrace, steps from Greenbelt Shopping Mall
The Charter House offers 108 air-conditioned accommodations with safes and complimentary bottled water. 32-inch LED televisions come with cable channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

This Makati hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 108 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional features at this hotel include complimentary wireless internet access and a banquet hall.
Satisfy your appetite for lunch or dinner at The Capiz Coffee Shop, a restaurant which specializes in local and international cuisine, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 9:00 AM to 10 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 9:00 AM and 10 AM.
The Capiz Coffee Shop - This coffee shop specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare.
Room service (during limited hours) is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 9:00 AM to 10:00 AM for a fee: PHP 200 to 500 per person
  • A restaurant

Restaurants on site

  • The Capiz Coffee Shop

Things to do

  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool loungers
  • Rooftop terrace

Spa

  • Massage

Accessibility

  • Elevator

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 1000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately PHP 200 to 500 per person
  • Airport shuttle fee: PHP 1100 per vehicle (one-way, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and window guards

We should mention

No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Charter House Hotel
Charter House Hotel Makati
Charter House Makati
Charter House Makati, Metro Manila
The Charter House Hotel
The Charter House Makati
The Charter House Hotel Makati

The Charter House Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 235 out of 660 reviews" "
Rating 8 - Good. 265 out of 660 reviews" "
Rating 6 - Okay. 109 out of 660 reviews" "
Rating 4 - Poor. 37 out of 660 reviews" "
Rating 2 - Terrible. 14 out of 660 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Analie

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport and close to dining and shopping.
Stayed 3 nights in Sep 2024

8/10 Good

johanna

Stayed 3 nights in Sep 2024

10/10 Excellent

Fe Henrietta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay. Closer to every thing!!
Stayed 2 nights in Sep 2024

8/10 Good

Nazri

Liked: Cleanliness, staff & service
Very helpful and friendly staff, and the property itself is an incredibly nostalgic experience for those who adore older hotels. The complimentary breakfasts are straight out of the 80s/90s, plenty of choices including red hot dogs and breakfast classics like tapa (tough, not recommended) and tocino (cooked crispy, delicious). Reviews that mention mold are on point, unfortunately, particularly visible in shower grout/sealant. Rooms are otherwise appropriately maintained. TV in my room had a defective screen with bizarre scan lines, but I never used it so not a huge deal. Prospective guests should be aware of the Greenbelt mall renovations taking place right across the street. Extremely noisy demolition work throughout my stay that lasted anywhere between 8am and 10pm (occasionally past midnight when the crew thought they could get away with "quieter” work on interior parts of the mall). Not the worst if you're mainly using the room for sleep, but unbearable if planning to sleep in or stay in your room. Charter House should consider soundproofing options/better windows that don't rattle, especially since the Greenbelt project is supposed to continue for years. Super convenient location, though, hard to complain for the price. A 7-11 next door for snacks or small purchases, a bank on the right if required. Again, great staff, especially housekeeping who located sheets to help with my skin allergies/fragrance sensitivities. Just maybe bring some very good earplugs.
Stayed 14 nights in Aug 2024

6/10 Okay

jorge, san jose

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
They made my pay prior upgrade but they give me a small room, noisy and smelly smoke.
Stayed 2 nights in Sep 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Fiona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at The Charter House, with walkable restaurants and shopping around is a plus. The hotel is very clean, no smell, very friendly staff. Definitely will recommend! Thank you.
Stayed 3 nights in Aug 2024

10/10 Excellent

Roslynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been staying here a few times and I still love this place. Affordable and conveniently located directly across Greenbelt 5. There was construction and mall renovations this time, making the entrance was much farther, but that's not the hotel's fault. Health Way, some type of clinic that does executive check ups is why I booked this hotel again. There's A LOT of shopping and eating to do here. Very nice place! I also love how everything is connected so you don't really have to walk across the busy streets. I didn't even know I was in another mall already. Breakfast is simple, but good. You get to choose from four, set menus, but you can always order other things. Coffee is simple, but amazing and addicting. There are several convenient stores nearby if you ever need anything. Rooms are nice and spacious. Beds are nice and linen was clean. Room had a nice smell. There's a small pool upstairs, but feels weird to swim there alone.
Stayed 2 nights in Jul 2024

8/10 Good

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the penthouse pool. Had it all to ourselves.
Stayed 1 night in Aug 2024

10/10 Excellent

Conrad, Riverside

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Martin

Business traveler
Disliked: Staff & service, property conditions & facilities
Non exist food service
Very average hotel. Food is horrible if they ever serve you. Definitely not a good place for foreigners to stay
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Diana

Business traveler
Liked: Cleanliness, staff & service, amenities
My overall stay is very staff are excellent except for the musty odor of the room
Stayed 2 nights in Jul 2024

10/10 Excellent

Yoshimitsu

Liked: Cleanliness, amenities, property conditions & facilities
free of breakfast is good
Stayed 11 nights in Jul 2024

10/10 Excellent

Emil

Liked: Cleanliness, staff & service, property conditions & facilities
The place was very accommodating
Stayed 4 nights in Jul 2024

8/10 Good

Alan

Plugged shower drain. Pool without sun & cold. Otherwise a nice place & great location.
Stayed 1 night in Jul 2024

10/10 Excellent

Rogelio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very affordable and close to everything you would need.
Stayed 1 night in Jun 2024

6/10 Okay

Ravishankar

Stayed 1 night in Jun 2024

10/10 Excellent

catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

8/10 Good

Samson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Kristine

Stayed 3 nights in May 2024

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

6/10 Okay

Flordeliz, Pacifica

Liked: Cleanliness, staff & service
The room assigned to me was just too dark. Window opens up to a wall. This place is good for a 2 to 2 days stay. Excellent location tho.
Stayed 5 nights in May 2024

8/10 Good

Kj

Liked: Cleanliness, property conditions & facilities
The location was fabulous, malls and eating out only 2 mins walk , the hotel is clean tidy and staff are friendly, aircon was a little noisy and the wifi was inconsistent but I can recommend this hotel
Stayed 14 nights in May 2024