The Baisan was quite disappointing all the way around. It’s an older hotel, for one, and definitely needs a face lift, but mostly we were disappointed in the service.
We asked for a non-smoking room and were given a smoking room. We were told that once the air conditioning kicked in, the smoke smell would go away. Not!! There was an ashtray in that room, which would encourage smoking, and there was also an ashtray in the room we finally agreed upon, so I don’t think they have any true non-smoking rooms.
The next morning we wanted to send out laundry and followed hotel instructions - fill out the laundry list, put the clothes in the laundry bag, leave laundry on the bed and hang out door sign saying “Please pick up laundry”. Not only did they not pick up the laundry, they didn’t even make up the room. We got back to the hotel at 8pm after a long, hot day touring and then had to wait for our room to be made up.
During the 4 days we were there, we never got clean glasses, we had to call housekeeping to get toilet paper and Kleenex. Housekeeping seemed to be sleeping on the job.
The location was okay - near the National Museum - and we never felt unsafe. But even though the price was reasonable, I would never stay here again.