Viva Blue & Spa

4.0 star property

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January 2025

Photo gallery for Viva Blue & Spa

View from property
In-room safe, desk, cribs/infant beds, free WiFi
Aerial view
Aerial view
Royal Apartment, Terrace (Selection Club 3 Adults + 1 Child) | View from room

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • All inclusive
  • Hot Tub
  • Spa
  • Gym
  • Pool

Explore the area

Map
Carrer Passeig De Bateman, S/N, Muro, IB, 07458
  • Playa de Muro
    5 min walk
  • Platja dels Francesos
    16 min walk
  • Albufera Natural Park
    1 min drive
  • Palma de Mallorca (PMI)
    50 min drive

Room options

Apartamento Royal Terrace Selection Club (2 adultos + 1 niño)

  • 570 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Apartamento Garden (2 adultos + 2 niños)

  • 570 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Apartamento Garden

  • 570 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Apartamento Garden (3 adultos + 1 niño)

  • 570 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Apartment, Private Pool

  • 570 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Apartment, Private Pool (2 Adults + 2 Children)

  • 570 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Apartment, 2 Bedrooms (3 Adults + 2 Children)

  • 570 sq ft
  • 2 bedrooms
  • Resort view
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

Apartment, 2 Bedrooms (2 Adults + 4 Children)

  • 570 sq ft
  • 2 bedrooms
  • Resort view
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Sofa Bed

Apartamento Garden (2 adultos + 1 niño)

  • 570 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Apartment, 2 Bedrooms (3 Adults + 3 Children)

  • 570 sq ft
  • 2 bedrooms
  • Resort view
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Sofa Bed

Apartment, 2 Bedrooms (4 Adults + 2 Children)

  • 570 sq ft
  • 2 bedrooms
  • Resort view
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Sofa Bed

Apartment, 2 Bedrooms (2 Adults + 3 Children)

  • 570 sq ft
  • 2 bedrooms
  • Resort view
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bunk Bed and 1 Twin Sofa Bed

Apartment (2 adults + 1 child)

  • 570 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Double Room (2 Adults)

  • 570 sq ft
  • Studio
  • Sleeps 2
  • 1 Queen Bed

Apartment, Private Pool (Selection Club 2 Adults + 1 Child)

  • 570 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Apartamento (3 Adults + 1 Child)

  • 570 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Apartment, Private Pool (Selection Club 3 Adults + 1 Child)

  • 570 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Apartment, Private Pool (2 Adults + 1 Child)

  • 570 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Apartment, Private Pool (Selection Club 2 Adults + 2 Children)

  • 570 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Royal Apartment, Terrace (Selection Club 3 Adults + 1 Child)

  • 570 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Royal Apartment, Terrace (Selection Club)

  • 570 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Apartment (2 adults + 2 children)

  • 570 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Double Room (1 Adult + 1 Child)

  • 570 sq ft
  • Studio
  • Sleeps 2
  • 1 Queen Bed

Royal Apartment, Terrace (Selection Club 2 Adults + 2 Children)

  • 570 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Apartment, Private Pool (3 Adults + 1 Child)

  • 570 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Apartment

  • 570 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Apartment, Private Pool (Selection Club)

  • 570 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

About the neighborhood

Muro

When you stay at Viva Blue & Spa in Muro, you'll be near the beach, a 1-minute drive from Playa de Muro and 7 minutes from Alcúdia Beach. .This family-friendly aparthotel is 0.4 mi (0.7 km) from Albufera Natural Park and 0.9 mi (1.4 km) from Platja dels Francesos.

What's nearby

  • Playa de Muro - 5 min walk
  • Albufera Natural Park - 1 min drive
  • Hidropark - 6 min drive
  • Alcúdia Beach - 7 min drive
  • Alcúdia Port - 7 min drive

Getting around

  • Sa Pobla Station - 17 min drive
  • Palma de Mallorca Airport (PMI) - 50 min drive

Restaurants

  • ‪Bellevue - ‬6 min drive
  • ‪L’Épicerie Alcudia - ‬3 min drive
  • ‪S'àmfora - ‬4 min drive
  • ‪El Loro Verde - ‬4 min drive
  • ‪Playero - ‬4 min drive

About this property

Viva Blue & Spa

Dip into one of the 4 outdoor swimming pools or enjoy other recreational amenities including a sauna and a fitness center. This hotel also features complimentary wireless Internet access, supervised childcare/activities, and an arcade/game room.. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite..#All-inclusive room rates at VIVA Blue & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). Food and beverages All meals, snacks, and beverages included Activities and facilities/equipment Land activities Volleyball Lessons/classes/games Yoga Not included Surcharge for premium or imported alcoholic beverages Airport transfers Gratuities. Mandatory fees: You'll be asked to pay the following charges at the property: A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking. A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age. A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age. We have included all charges provided to us by the property. . Optional fees: The following fees and deposits are charged by the property at time of service, check-in, or check-out. Crib (infant bed) fee: EUR 4.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a smoke detector . Special instructions: This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.. Minimum age: 18. Check in from: 2:00 PM. Check in to: midnight. . Check out: 12:00 PM.
Make yourself at home in one of the 256 air-conditioned rooms featuring kitchenettes with full-sized refrigerators/freezers and microwaves. LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a sauna, and a fitness center. Additional amenities at this aparthotel include complimentary wireless internet access, supervised childcare, and an arcade/game room.
All-inclusive rates are available at this aparthotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at Caprice, one of the aparthotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Caprice - This buffet restaurant specializes in international cuisine and serves breakfast and dinner. A children's menu is available.
La Palapa - This poolside bar serves lunch and light fare. Open daily.
El Patio - This restaurant specializes in international cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.

All inclusive details

All-inclusive room rates at Viva Blue & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All meals and snacks included

Land activities

Volleyball

Lessons/classes/games

Yoga

Languages

English, German, Spanish

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • 4 outdoor pools
  • Full-service spa
  • Indoor pool
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa tub
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Family friendly

  • Children's club (surcharge)
  • Children's pool
  • Crib: EUR 4 per night
  • Playground
  • Supervised activities for children

Restaurants on site

  • Caprice
  • El Patio
  • La Palapa

Kitchenette

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Microwave

Dining

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk
  • Meeting room

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Housekeeping (limited availability)
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Gym
  • Shopping
  • Supervised activities for children
  • Tennis
  • Golfing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Water skiing nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 256 units
  • 4 buildings
  • 6 floors
  • Bicycle rentals
  • Built in 1998
  • Garden
  • No plastic drinking straws

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 4.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: EUR 4.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Blue Viva
Viva Blue
Viva Blue Aparthotel Muro
Viva Blue Muro
Viva Blue Hotel Playa De Muro
Viva Blue Playa De Muro, Majorca
Viva Blue Aparthotel
Viva Blue Spa
Viva Blue Spa
Viva Blue & Spa Muro
Viva Blue & Spa Aparthotel
Viva Blue & Spa Aparthotel Muro

Viva Blue & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 194 out of 355 reviews" "
Rating 8 - Good. 131 out of 355 reviews" "
Rating 6 - Okay. 15 out of 355 reviews" "
Rating 4 - Poor. 9 out of 355 reviews" "
Rating 2 - Terrible. 6 out of 355 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb
Stayed 7 nights in Jul 2022

8/10 Good

Sharmistha Mithu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved pretty much everything about our stay at Viva Blue. It is very family friendly and my 5/8yr olds loved the entertainment and activities. Huge shout out to chef Victor who was absolutely amazing, my daughter is coeliac and this was our first trip away since diagnosis, he made it very easy, showed us all the gluten free options, and even offered to cook options for her from scratch which he did 3 evenings. Certainly there were some things that pointed to being too busy (slow service esp in el patio), and some housekeeping quibbles, but we really enjoyed our stay
Stayed 7 nights in May 2022

4/10 Poor

Noreen

Traveled with family and small children
Disliked: Cleanliness, staff & service
Very disappointed with attitude of reception staff when we spoke to them about the difficulty experienced due to the cycling race 312 that was been held should have been advised this was on before we arrived at the hotel
Stayed 5 nights in Oct 2021

10/10 Excellent

Joanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful friendly staff, we upgraded our room on arrival to one with a hot tub, it was perfect We will be back
Stayed 3 nights in Sep 2021

4/10 Poor

andrew

Traveled with partner
Liked: Cleanliness, amenities
There was no hotel parking as advertised, only street parking. No coffee or tea in rooms. Nothing at all is included. Food was mediocre and the hotel grounds were good.
Stayed 3 nights in Sep 2021

10/10 Excellent

Anesu

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun for all the family!
Stayed 5 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is great, but made fantastic by the staff. All staff from the waiters, bar staff, cleaners and gardeners are all extremely friendly and attentive. Be aware that you are only allowed to eat at the A la Carte restaurant once during the week within your all inclusive deal. This was not something I was made aware of until I tried to book a table for the second time.
Stayed 7 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was really nice. Our room was nice, besides my kids uncomfortable bed. They had a pull up sofa and it wasn’t that great. Other than that, we were happy with our stay. The buffet food was delicious. However for those on diet like myself was hard to say no to the food and alcoholic drinks, so If you’re on diet of some sort, I suggest you don’t book all inclusive. The staff was terrific. They’re very attending and helpful, especially the waiting staff at the buffet. They were ‘flying’ to get our drinks, refills, and made sure everything was okay. The waiting staff surely makes a difference on a hotel stay especially when you’re all inclusive and they’re always there to help you from kids wanting things non stop to preparing capuccino on the go. I would definitely come back to Palma. And I can surely see myself living there. Very safe and beautiful little towns. Thank you Palma for your hospitality:)
Stayed 5 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool, gym and bike facilities. Friendly and helpful staff. The food was, in general, pretty good. Looked to be great for families, too, with lots of activities and staffers who genuinely loved kids. Recommended for families and triathletes. The biggest downside was the location next to a large wetlands and the resulting plague of mosquitoes.
Stayed 9 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the endless space, welcoming staff & cleanliness of the hotel. The hotel offers lots of space with varying amenities such as adults/kids pools, 24 hour gym & lots of activities!
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 8 nights in Oct 2019

8/10 Good

Maija, Latvia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Minus was that the wc door can’t cloused and WiFi bad conections in rooms
Stayed 8 nights in Oct 2019

10/10 Excellent

Rebeca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveler

Stayed 7 nights in Sep 2019

4/10 Poor

Verified traveler

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Property was nice but really caters to family with kids. Didn’t like the fact the spa was cold. As far as cleanliness, floors were not swept and didn’t receive wash cloths, ever.
Stayed 9 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was always clean and had good amenities for children, including activities clubs etc. Swimming pools were also very good. Staff were very helpful and friendly. We went half board, and the food was also very good. Location wise it is very close to the beach and a supermarket. Bus stop is close to the hotel, but be aware that they tend to get very busy.
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not one for writing reviews but this hotel was amazing and everything we could have hoped for! We travelled with a 5 and 8 year old and both were entertained all day everyday, so much to do for kids. The food was amazing we didn’t have to leave! Staff were also amazing and great with the children. Beach is a two minute walk and also lovely and shallow.
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness
Great pools. Good food and friendly staff. Good location very close to the beach
Stayed 6 nights in Aug 2019

10/10 Excellent

Stephen, England

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the service is great and the pools were just fantastic!
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Just got home from a week at Viva Blue. This is a great hotel-great room, great pool, staff were so friendly and helpful, food was excellent and the location was perfect-close to the lovely beach. If you have kids, they have a great kids club team, who really make the kids feel welcome. We had to practically drag our two out of the hotel this morning! Already looking to book to go back next year. Thankyou for a great holiday Viva Blue
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was really clean and well looked after and all of the staff (Reception / waiters / entertainment etc.) were excellent and couldn't do enough for you.
Stayed 10 nights in Aug 2019

2/10 Terrible

Verified traveler

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We received notice(through email) less than 24 hours before our arrival that there was a technical issue with our hotel room and that we would spend our first 2 nights in a different hotel. The management team were very unprofessional and difficult to deal with
Stayed 8 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had a number of different pools, some good for families, some good for toddlers, some reserved for adults. This, along with various other programs, makes this an excellent hotel for families. Further, the rooms are spacious. The store on site was an excellent touch. The main issue is the quality of the sofa beds. The rollout beds were of very low quality, and the mattresses were not top of the line.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star service from every single member of staff, beautiful reception and fantastic amenities/pools. Great choice of tasty, very fresh food. Buffet busy but plenty to go around. Waiter drink service in buffet in evenings, lovely but difficult to get hold of a waiter for a drink as they always seem very rushed at night (clearing/setting up and serving)... Sometimes felt like a second drink isnt encouraged but isnt denied either. Patio bar service and food excellent though.
Stayed 7 nights in Jun 2019

10/10 Excellent

TheHowes, London

Traveled with family
Liked: Cleanliness, staff & service
This is definitely kids friendly hotel with a lot of entertainment & facilities. “+” Carlos and the rest of the entertainment team were great & very welcoming. Hotel is located 5 min walk to the beach & other local amenities. Evening entertainment was good & different each evening (Magic Bubble show was amazing) & variety of activities available during the day, we had great fun at foam party. Reception/housekeeping staff are welcoming, helpful & friendly. Hotel grounds are very impressively tidy & well looked after. Gym is well equipped & cleaned. No need to worry about sun loungers as there was a great policy in place to prevent people to reserve them early morning. “-“ Our apartment (lake view) was in need of modernisation (bathroom & air conditioner in particular). Pool Bar staff was not as friendly and attentive as other members. Overall we had a great family holidays & we would recommend this hotel to our family/friends & hope to return again.
Stayed 8 nights in Jun 2019