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Tun Fatimah Riverside Hotel

3.0 star property

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January 2025

Photo gallery for Tun Fatimah Riverside Hotel

Exterior
Miscellaneous
In-room safe, iron/ironing board, free WiFi, alarm clocks
Suite | In-room safe, iron/ironing board, free WiFi, alarm clocks
Lobby

Reviews

6.2 out of 10

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Explore the area

Map
Jalan Munshi Abdullah, 2, Malacca City, Malacca, 75100
  • Jonker Street Night Market
    5 min walk
  • Malacca Heritage Centre
    5 min walk
  • Baba Nyonya Heritage Museum
    8 min walk
  • Malacca Intl. Airport (MKZ)
    17 min drive

Room options

View all photos for Deluxe Room

Deluxe Room | In-room safe, iron/ironing board, free WiFi, alarm clocks

Deluxe Room

  • 312 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room

Superior Room | In-room safe, iron/ironing board, free WiFi, alarm clocks

Superior Room

  • 312 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Room

Executive Room | In-room safe, iron/ironing board, free WiFi, alarm clocks

Executive Room

  • 312 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | In-room safe, iron/ironing board, free WiFi, alarm clocks

Suite

  • 312 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room

In-room safe, iron/ironing board, free WiFi, alarm clocks

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

In-room safe, iron/ironing board, free WiFi, alarm clocks

Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

In-room safe, iron/ironing board, free WiFi, alarm clocks

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Malacca City

With a stay at Tun Fatimah Riverside Hotel, you'll be centrally located in Malacca City, just a 5-minute walk from Jonker Street Night Market and 13 minutes by foot from Dataran Pahlawan Melaka Megamall. .This hotel is 0.1 mi (0.1 km) from Kampung Hulu Mosque and 0.3 mi (0.5 km) from Sri Pogyatha Vinoyagar Moorthi Temple.

What's nearby

  • Jonker Street Night Market - 5 min walk - 0.3 miles
  • Malacca River - 9 min walk - 0.5 miles
  • Dataran Pahlawan Melaka Megamall - 13 min walk - 0.7 miles
  • A Famosa - 15 min walk - 0.8 miles
  • Mahkota Parade Shopping Mall - 16 min walk - 0.9 miles

Getting around

  • KB17 Pulau Sebang/Tampin Station - 31 min drive
  • Malacca Intl. Airport (MKZ) - 17 min drive

Restaurants

  • ‪Cendol Kampung Hulu - ‬2 min walk
  • ‪Restaurant Atlantic 1 - ‬3 min walk
  • ‪Restoran Ji Xiang - ‬3 min walk
  • ‪The Old Merchant - ‬4 min walk
  • ‪Malaiqa By Gula Cakery - ‬1 min walk

About this property

Tun Fatimah Riverside Hotel

Riverfront hotel with free breakfast and a 24-hour front desk
Tun Fatimah Riverside Hotel offers 170 accommodations with safes and complimentary bottled water. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers, complimentary toiletries, and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
Make yourself at home in one of the 170 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Make use of convenient amenities such as concierge services, an arcade/game room, and gift shops/newsstands.
At Tun Fatimah Riverside Hotel, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is included.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. This hotel has 7 meeting rooms available for events.
Guests are offered a complimentary buffet breakfast. An additional breakfast (subject to charges) is served daily.
Tun Fatimah Riverside Hotel has a restaurant on site.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free offsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 7 meeting rooms
  • Business center

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 9 floors
  • Ballroom

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Wana Riverside
Wana Hotel
Wana Riverside
Wana Riverside Hotel
Wana Riverside Hotel Malacca
Wana Riverside Malacca
Wana Riverside Hotel
Tun Fatimah Riverside
Wana Riverside Hotel Melaka
Tun Fatimah Riverside Hotel Hotel
Tun Fatimah Riverside Hotel Malacca City
Tun Fatimah Riverside Hotel Hotel Malacca City

Tun Fatimah Riverside Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 22 out of 288 reviews" "
Rating 8 - Good. 78 out of 288 reviews" "
Rating 6 - Okay. 106 out of 288 reviews" "
Rating 4 - Poor. 44 out of 288 reviews" "
Rating 2 - Terrible. 38 out of 288 reviews" "

6.2/10

Cleanliness

6.2/10

Staff & service

5.6/10

Property conditions & facilities

Reviews

6/10 Okay

Andrew Raj, Malaysia

Liked: Staff & service
Disliked: Property conditions & facilities
3 Days 2 Night @ Wanna Riverside Melaka
Guest Service staff was helpful in checking in and arranging the Melaka River Cruise. F&B & Kitchen staff are helpful and friendly. Even though i ordered room service 5 minutes before their closing time, they agreed to cook and send it over to my room without showing sour face. Most of the time spend hanging around Melaka so i cant comment much about the hotel. The rooms are just nice to stay if you are not a fussy type whom just need a room to sleep. The hotel carpets and fitting are seems to be very old. If you were driving, there are ample of covered parking space and its nearby the place of interest. I will suggest you park your car at the hotel and either walk / use the boat to the place of interest to avoid traffic jam. Limited parking at the city area if you were to use your car. Request for a riverside view for a better view of the Melaka.
Stayed 2 nights in Jul 2017

4/10 Poor

dena, MY

Liked: Staff & service
Disliked: Cleanliness, room comfort
Smelly towel
We got smelly towel and not functioning heater. However we satisfied with the view. Nice view at day and night. The aircond need to service not cold at all............ Please improve your room cleanest. Make sure all the things provided is clean especially the towel. ..... ....
Stayed 1 night in Jun 2017

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing.
There's crockroach nymph in the room. Basic amenities like toothbrush shower cap out of stock. Room has no floor cloth, no hand towel.

8/10 Good

Khairuddin, Bota, Perak.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The wonderful of Wana Riverside Hotel, Malacca.
It's the 5 minute walking distance to Kampung Hulu Mosque. And also 10 minute walking distance to" Medan Selera Sungai Melaka" Check in , smoothly. also the check out , easily. Breakfeast , surpurb .

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very old and run down hotel. Had a very hard time finding the hotel. No proper signage to entrance of hotel. Stain carpetand the whole hotel doesnt smell nice

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
do not stay
i do not recommend anyone staying at this hotel. no system at all. took a hr to check in and the receptionist just ignored us when we asked questions. the tap water is yellow colour and do not same as they provided the services.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
we had difficulties locating the hotel. Phone was transferred a few times before anyone can help us find the hotel.Unable to access their free wifi from room. We had to go down to lobby to get Internet wifi access. We had to let the water run for at least 30mins for a little bit of hot water to come on. Waste of water and hot water was not readily available.We had to bathe in cold water in the morning. The only good point is that it is convenient and close to jonker walk. Otherwise I wouldn't stay in this hotel again

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
room no clean
take almost 1 hour for check in. not clean poor wifi nice location

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible service
Wasnt happy with the service and room cleanliness was bad. Wouldnt recomend this hotel to anyone.

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Will not stay at that hotel anymore. It was also very few guests staying. Breakfast was very simple.

8/10 Good

mummyeric, Malaysia

Liked: Staff & service, property conditions & facilities, room comfort
nice view, easy access
sure will come again really good experience and will promote to others

6/10 Okay

Verified traveler

Disliked: Cleanliness
not so good-very slow reception desk- Old furniture and fittings. the only good thing about this hotel, it has its own river cruise jetty where we can hop on the passing boat.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
the sink in the toilet is not working...the staff is not friendly.

4/10 Poor

Enthiren, Johor

Disliked: Staff & service
Disappointed with their service
I waited 2 hours for check in but when it comes to check out they will remind you on time. Its not fair at all.

2/10 Terrible

Hwa Yee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
stained and terrible hotel
Totally terrible hotel. Staff service was poor. Rooms felt terrible with smell. Towels and bedsheet have stains. Basic cleaniness is needed for this hotel. I booked 5 rooms. All having same issues.

2/10 Terrible

ashikin, KL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old hotel close to river cruise jetty , mall
Got cockroach on the bed, toilet and table. Staff at Front office are not helpful and slow, please improve ur service!!!

6/10 Okay

noraiman

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old but gold
Old hotel but just ok with the price given.

2/10 Terrible

sad blogger 678, malaysia

Disliked: Staff & service
Nice location with terrible customer service
Terrible customer service! Although the lovation is fantastic and rooms are clean, the staff needs to step up their game. Terribly unhelpful and everyone doesn't know what's going on in respects to river cruise (where bookings for the cruise and pickup are made available at the hotel).

8/10 Good

Hamzah

Liked: Cleanliness, room comfort
I luv it coz a mosque is just 3 minutes away.
Fairly good for the money paid. Would come back may be.

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
Hello guys, I really not suggest this hotel. First, when I checked in, the receptionist too slow. Guest need to que so long time but there are three to four receptionist but still take time. I que around 30 minutes just to take my room key. When I enter my room, for the first impression I feel not bad. Suddenly when I want to shower, the tiles in toilet was broken n break in 4 piece. I feel like omg..how could the tiles can break. Aircond also not working good, carpet also not vacuum clean. Overall, this hotel is not suggested. Bad.

6/10 Okay

Mat Deng, Johor

Disliked: Staff & service, property conditions & facilities
Strategic Location and Nearby with Tourism Places
I've stay for 2 days on 5th Nov 2016. Book for deluxe room but changed executive studio. Room: Executive Studio 1. Aircond ● Can't adjust the temperature ● Air-Cond fan have noise sound 2. Water Heater/Shower ● To get the warm water so hard, if you get it, very difficult to adjust the suitable temperature. Either you shower in hot water or cool water ● Water flow sometimes ok, sometimes slow. Most of time, the water flow very slow. ● The door lock sometimes ok sometimes not 3. Lighting ● The lighting in front of TV quite dazzled and make you uncomfortable. 4. Safety Box ● Can't be used. 5. Breakfast ● During the peak time, the food are quite slow to top up. The cereal dispenser also malfunctioned.

2/10 Terrible

Rachael, Sg

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay !
Terrible room condition especially bed sheet and pillow cover, footprint on it! Request to change but no action taken. Front desk staffs not helpful and act blur. Left the hotel within an hour without staying and pay RM400 for nothing to buy a lesson.

6/10 Okay

Abdul Hamid, Putrajaya

Liked: Staff & service
Overall...it is ok and just nice place to stay.
Although the price is quite high compare with other lodging at nearby hotel, it is still ok to stay there.

2/10 Terrible

monk, n

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible.
Terrible terrible terrible terrible terrible. Location bad. staff bad. Not efficient.