With a stay at Hatten Hotel Melaka, you'll be centrally located in Malacca City, steps from Hatten Square and Dataran Pahlawan Melaka Megamall. .This luxury hotel is 0.1 mi (0.2 km) from Mahkota Parade Shopping Mall and 0.1 mi (0.2 km) from Mahkota Medical Center.
What's nearby
Hatten Square - 1 min walk
Dataran Pahlawan Melaka Megamall - 1 min walk
Mahkota Parade Shopping Mall - 2 min walk
Mahkota Medical Center - 3 min walk
A Famosa - 8 min walk
Getting around
Malacca Intl. Airport (MKZ) - 20 min drive
Restaurants
Cendol Jam Besar - 14 min walk
Restoran Dong Fung 东方茶室 - 14 min walk
Medan Samudera - 11 min walk
Restoran Aunty Lee - 12 min walk
Nasi ayam tabung haji - 14 min walk
About this property
Hatten Hotel Melaka
Luxury Malacca City hotel connected to a shopping center, steps from Hatten Square
Hatten Hotel Melaka offers 704 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
The onsite spa has 7 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 704 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a fitness center. This Art Deco hotel also features complimentary wireless internet access, concierge services, and a hair salon.
Stop by the hotel's restaurant, Chatterz, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Malacca City? This hotel has 15371 square feet (1428 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Chatterz - This café serves lunch and dinner. Open 24 hours.
Alto Sky Lounge - This rooftop bar serves light fare only.
24-hour room service is available.
Languages
Chinese (Mandarin), English, Malay
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Self parking on site (MYR 5 per day)
Valet parking on site (MYR 40 per day)
Wheelchair-accessible parking available
Food and drink
Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 50 for adults and MYR 25 for children
A bar/lounge
A coffee shop/cafe
A poolside bar
A restaurant
Restaurants on site
Alto Sky Lounge
Chatterz
Things to do
Children's pool
Full-service spa
Gym
Outdoor pool
Sauna
Steam room
Family friendly
Children's pool
Free crib
Laundry facilities
Outdoor pool
Conveniences
24-hour front desk
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Wedding services
Business services
15,371 square feet of conference space
Business center
Computer station
Meeting rooms
Outdoors
Pool loungers
Full-service spa
7 treatment rooms
Aromatherapy
Body scrubs
Couples treatment rooms
Facials
Manicures/pedicures
Massage
Spa open daily
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair-accessible parking
More
1 building
22 floors
Art Deco architecture
Ballroom
Built in 2012
Smoke-free property
Room amenities
Bedroom
Free crib
Bathroom
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Towels provided
Entertainment
Flat-screen TV with cable/satellite channels
Food and drink
24-hour room service
Coffee/tea maker
Free bottled water
Minibar
More
Air conditioning
Desk
Free daily newspapers
Iron/ironing board
Safe
Separate sitting area
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately MYR 50 for adults and MYR 25 for children
Self parking fee: MYR 5 per day
Valet parking fee: MYR 40 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Touch 'n Go eWallet, Boost, and GrabPay
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property
Property is also known as
Hatten Hotel Melaka
Hatten Hotel Melaka Malacca
Hatten Melaka
Hatten Melaka Hotel
Hatten Melaka Malacca
Hotel Hatten
Hotel Hatten Melaka
Hotel Melaka Hatten
Melaka Hatten Hotel
Melaka Hotel Hatten
Hatten Hotel Melaka Hotel
Hatten Hotel Melaka Malacca City
Hatten Hotel Melaka Hotel Malacca City
Hatten Hotel Melaka Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 368 out of 1008 reviews" "
10 - Excellent
368
Rating 8 - Good. 352 out of 1008 reviews" "
8 - Good
352
Rating 6 - Okay. 163 out of 1008 reviews" "
6 - Okay
163
Rating 4 - Poor. 84 out of 1008 reviews" "
4 - Poor
84
Rating 2 - Terrible. 41 out of 1008 reviews" "
2 - Terrible
41
7.8/10
Cleanliness
8.2/10
Staff & service
7.8/10
Amenities
7.4/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
8/10 Good
ONG
Sep 23, 2024
Liked: Staff & service
Room is clean but the bathroom amenities need improving
I recently stayed at Hatten Hotel Melaka and had an overall pleasant experience. One of the best aspects of this hotel is its prime location—it is situated near numerous shopping areas and eateries and just a short stroll away from the bustling Jonker Street, making it an ideal base for exploring the city.
The front desk staff were friendly and efficient during check-in, they were very accommodating and made the check-in process smooth. The room itself was clean and well-maintained, which was appreciated. However, I did notice the pillowcases were a bit dirty. Thankfully, the room service team was prompt and addressed the issue right away.
Overall, my experience at this hotel was positive. The convenient location and helpful staff make it a solid choice for visitors in Melaka. I would recommend this hotel for its value and service.
ElainePL
Stayed 2 nights in Sep 2024
8/10 Good
Kian Sin
Traveled with partner
Sep 19, 2024
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Location was ok, bed frame was quite dirty with alot of stains on it
A nice place to stay. For business or pleasure. Stayed for 4 nights here and enjoyed it. Big pool. Walk to all the nice spots you'd want to see. Will be coming here again.
The staff, especially the security officers Mr Fitri and Mr Reina, are more than professional!!
They were very empathetic and understanding even though I caused them a lot of unnecessary trouble
Hatten has never disappoint on the location with the surrounding attractions and their front counter customer service, and was always the place to stay at whenever my family visits Malacca, and we have stayed here more than 6 times in the past 3 years for multiple nights.
However this time, the housekeeping was found severely lacking as we did not get any housekeeping done at all. For the 3 nights that we stayed, no housekeeping came by the first and second night, and on the third night they only came at 6.30pm when we were already resting in our rooms, and it made no sense to go out just to allow them to clean up and make the bed since we were already done for the day. Extremely disappointed with this part of the stay.
Lounge is nice, staffs are very friendly and polite.
Poor housekeeing and maintenance.
Pillow cases are not fresh smelling, towels are stained and not fresh smelling.
Sockets are loose and overaĺl room require refurbishment as very old and worn out looking.
Disappointed for a 5 star hotel.