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Palacio de los Duques Gran Meliá - The Leading Hotels of the World

5.0 star property

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Photo gallery for Palacio de los Duques Gran Meliá - The Leading Hotels of the World

Terrace/patio
Seasonal outdoor pool, pool umbrellas, sun loungers
Daily buffet breakfast (EUR 42 per person)
Seasonal outdoor pool, pool umbrellas, sun loungers
Premium bedding, minibar, in-room safe, desk

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking available
  • Room service
  • Gym

Explore the area

Map
Cuesta de Santo Domingo, 5, Madrid, Madrid, 28013
  • Plaza de España - Princesa
    ‪1 min walk‬
  • Royal Palace of Madrid
    ‪6 min walk‬
  • Prado Museum
    ‪5 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪25 min drive‬

Room options

View all photos for One Bedroom Master Suite Red Level

One Bedroom Master Suite Red Level | Living area | 49-inch LED TV with satellite channels, TV, pay movies

One Bedroom Master Suite Red Level

  • 807 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Penthouse Suite Red Level

Penthouse Suite Red Level | Premium bedding, minibar, in-room safe, desk

Penthouse Suite Red Level

  • 807 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Presidential Penthouse Suite Red Level

Terrace/patio

Presidential Penthouse Suite Red Level

  • 1399 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for The Royal Suite

Premium bedding, minibar, in-room safe, desk

The Royal Suite

  • 2152 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Supreme Room

Supreme Room | Premium bedding, minibar, in-room safe, desk

Supreme Room

  • 409 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Red Level, Junior Suite, Terrace

Premium bedding, minibar, in-room safe, desk

Red Level, Junior Suite, Terrace

  • 430 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Family Room (3+1)

  • Sleeps 4
  • 1 King Bed, 1 Double Sofa Bed and 2 Twin Beds

View all photos for Classic Room

Classic Room | Premium bedding, minibar, in-room safe, desk

Classic Room

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room (Red Level 2 adults+ 2 children)

Premium bedding, minibar, in-room safe, desk

Deluxe Room (Red Level 2 adults+ 2 children)

  • 430 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premium Room

Premium Room | Premium bedding, minibar, in-room safe, desk

Premium Room

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room

Family Room | Premium bedding, minibar, in-room safe, desk

Family Room

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Red Level, Deluxe Room

Premium bedding, minibar, in-room safe, desk

Red Level, Deluxe Room

  • 430 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Red Level, Junior Suite

Premium bedding, minibar, in-room safe, desk

Red Level, Junior Suite

  • 484 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Red Level, Suite, 1 Bedroom

Red Level, Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, desk

Red Level, Suite, 1 Bedroom

  • 505 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

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View from property

Barceló Torre de Madrid

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, (1632)
The price is $298
per night
$328 total
includes taxes & fees
Mar 29 - Mar 30
Barceló Torre de Madrid

About the neighborhood

Madrid

With a stay at Palacio de los Duques Gran Meliá - The Leading Hotels of the World, you'll be centrally located in Madrid, steps from Plaza de España - Princesa and Royal Theatre. .This eco-certified hotel is 0.1 mi (0.2 km) from Plaza de Oriente and 1.4 mi (2.2 km) from Sabatini Gardens.

What's nearby

  • Plaza de España - Princesa - 1 min walk - 0.1 miles
  • Gran Via - 3 min walk - 0.2 miles
  • Royal Palace of Madrid - 6 min walk - 0.3 miles
  • Plaza Mayor - 8 min walk - 0.5 miles
  • Prado Museum - 5 min drive - 1.7 miles

Getting around

  • Opera Station - 3 min walk
  • Madrid Principe Pio Station - 16 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 25 min drive

Restaurants

  • ‪Tierra Burrito Bar - ‬2 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Beer Station - ‬2 min walk
  • ‪Tap Room Opera - ‬2 min walk
  • ‪El Café de la Ópera - ‬2 min walk

About this property

Palacio de los Duques Gran Meliá - The Leading Hotels of the World

Eco-certified hotel with 3 restaurants and a full-service spa
Palacio de los Duques Gran Meliá - The Leading Hotels of the World offers 180 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 49-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and complimentary toiletries. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a health club, a steam room, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include Thai massages, facials, body wraps, and body scrubs. The spa is equipped with Turkish bath/hammam. The spa is open daily.
Make yourself at home in one of the 180 guestrooms featuring minibars and LED televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have rainfall showerheads and designer toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, a steam room, and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy Spanish cuisine at Jardín de los Duques, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11:00 AM.
Jardín de los Duques - Overlooking the garden, this restaurant specializes in Spanish cuisine and serves brunch and dinner.
Corona Royal Gallery - This restaurant specializes in local cuisine. Guests can enjoy drinks at the bar. Open daily.
Vinoteca Montmatre - This restaurant specializes in Regional cuisine. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.

Languages

Arabic, Chinese (Mandarin), Croatian, English, French, German, Italian, Norwegian, Portuguese, Russian, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (EUR 35 per night)
  • Valet parking on site (EUR 35 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 42 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Corona Royal Gallery
  • Jardín de los Duques
  • Vinoteca Montmatre

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Library
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Spa open daily
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 2 buildings
  • 6 floors
  • Banquet hall
  • Built in 1851
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property offers use of an 'Audi Q8 e-tron' electric vehicle for 1 day per stay. Guests must contact the property prior to arrival to reserve use of the vehicle (subject to availability).
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 42 per person
  • Valet parking fee: EUR 35 per day
  • Nearby parking fee: EUR 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests must contact this property in advance with their vehicle registration number to enter the car-restricted zone surrounding the hotel.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Ambassador TRYP Madrid
Hotel Madrid Ambassador
Madrid Ambassador Hotel
Madrid TRYP Ambassador
TRYP Ambassador
TRYP Ambassador Hotel
TRYP Ambassador Madrid Hotel
TRYP Hotel Ambassador Madrid
TRYP Madrid Ambassador
Gran Melia Palacio los Duques Hotel Madrid
Gran Melia Palacio los Duques Hotel
Gran Melia Palacio los Duques Madrid
Gran Melia Palacio los Duques
Tryp Ambassador Hotel Madrid
Tryp Hotel Ambassador

Palacio de los Duques Gran Meliá - The Leading Hotels of the World Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 638 out of 744 reviews
Rating 8 - Good. 76 out of 744 reviews
Rating 6 - Okay. 20 out of 744 reviews
Rating 4 - Poor. 7 out of 744 reviews
Rating 2 - Terrible. 3 out of 744 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

MARCO, San Pedro Sula

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was very helpful. Our flight arrived very early but still they gave us our room at 7am. The hotel is very classy.
Stayed 1 night in Nov 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is beautiful! Outstanding service, all the staff was amazing, Marta, Denis, Manuela, Jose, Alex, Victor, Jordan, the list is outstanding as their service attitude and friendly service. Every detail was very well executed. The room was great, the red level is a most for a perfect stay! Can’t wait to be back, thank you for giving us an unforgettable experience!
Stayed 7 nights in Nov 2024

10/10 Excellent

Diego, Quito

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in my favorite City in the world
Stayed 4 nights in Nov 2024

10/10 Excellent

Husham

Traveled with group
Liked: Amenities, property conditions & facilities
Was a great time at this property the people were very friendly they had great service thank you for the hospitality and the food

10/10 Excellent

Romulus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful… I would go back
Stayed 1 night in Oct 2024

6/10 Okay

julie

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
When I stepped to the room, I smelled something stinky, and i found the carpet was dirty, I won’t consider come back. Stuff is nice!
Stayed 1 night in Nov 2024

10/10 Excellent

Jeremy

Stayed 1 night in Nov 2024

10/10 Excellent

Janeen

Stayed 1 night in Oct 2024

10/10 Excellent

Irasema, Miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently had the pleasure of staying at Palacio de los Duques Gran Meliá hotel and I can't say enough good things about my experience. From the moment we arrived, the staff greeted us with warm smiles and genuine hospitality, making us feel right at home. The rooms were impeccably clean and beautifully decorated, offering a perfect blend of comfort and style. One of the highlights of our stay was the dining experience at restaurant Jardín de los Duques. The food was absolutely delicious, showcasing local flavors and creative dishes. The breakfast buffet was a standout, with a wide variety of options to suit all tastes. The location of the hotel was also ideal, situated close to major attractions and public transport, making it easy to explore the area. I appreciated the thoughtful recommendations from the concierge, which helped us discover hidden gems nearby. Overall, Palacio De Los Duques Gran Meliá Hotel exceeded ours expectations in every way. My husband and I highly recommend it to anyone looking for a memorable stay, and we can't wait to return on my next trip!
Stayed 7 nights in Nov 2024

10/10 Excellent

Magally

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That Hotel is Stunning all the staff wonderful!! Definitely I will back soon … Love it
Stayed 3 nights in Nov 2024

10/10 Excellent

Miriam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything, staff , employee service , restaurant, the room was bigger. Excellent
Stayed 2 nights in Nov 2024

10/10 Excellent

Kevin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay in excellent location in Madrid
The location of the hotel is excellent, located near the palace and the main shopping and entertainment districts. The area is located with so many choices of restaurants with different choices of food. The staff of the hotel is friendly, helpful, and eager to set up restaurant recommendations and reservations. They get you tickets to shows and movies. The rooms are clean, comfortable with lots of water and occasional treats. My only disappointment was trying to register for and be accepted for the free use of the audi car. For some reason i wasn't accepted and able to use this feature that the hotel e-mailed us about... Otherwise, this is an excellent choice for a comfortable, problem-free stay in beautiful Madrid. I want to note that "Jose" at the front desk was very helpful with a unique situation we had and we appreciated his help very much. We will absolutely return to this hotel.
Stayed 6 nights in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is fantastic. I highly recommend on all levels. The kindness of the staff made me speechless. Location is great and the restaurant is superb. I’ll definitely be back!
Stayed 4 nights in Nov 2024

10/10 Excellent

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is walking distance and the hotel gave you everything you want!
Stayed 5 nights in Nov 2024

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 2 nights in Aug 2024

10/10 Excellent

Hilary

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Adriana, Aventura

Stayed 1 night in Aug 2024

10/10 Excellent

monica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property! The staff was extremely gracious, the facility beautiful!
Stayed 2 nights in Sep 2024

8/10 Good

marilyn

Traveled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Lisa

Stayed 2 nights in Sep 2024

10/10 Excellent

Luisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I have ever stayed at! I could not fault it in anything that a great hotel can offer. Great staff, service, amenities! We don't often repeat hotels, but this is one we will likely consider staying in again.
Stayed 2 nights in Sep 2024