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Novotel Madrid Center

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Madrid Center

Exterior
Point of interest
Reception
Seasonal outdoor pool
Standard Room, Multiple Beds | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Restaurant
  • Pool
  • Bar
    Bar
  • Gym
    Gym
  • Parking available
    Parking available

Explore the area

Map
O'donnell 53, Madrid, Madrid, 28009
  • WiZink Center
    4 min walk
  • Calle de Alcalá
    8 min walk
  • Puerta de Alcalá
    18 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    14 min drive

Room options

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Executive Room, 1 Queen Bed

  • 431 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Room, 2 Twin Beds

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Room, Multiple Beds

  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Room, 1 Queen Bed

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Room, 1 Queen Bed with Sofa bed

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Superior Room, 1 Queen Bed

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Superior Room, 1 Queen Bed

  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Room, Multiple Beds

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Room, 2 Twin Beds

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Superior Room, 2 Twin Beds

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Queen Bed, Terrace

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Executive Room, 1 Queen Bed, Terrace

  • 431 sq ft
  • Sleeps 4
  • 1 Queen Bed

Superior Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed
Exterior
Crowne Plaza Madrid - Centre Retiro an IHG Hotel
Pet friendly
Free WiFi
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (289)
The price is $150
per night
$165 total
includes taxes & fees
Dec 5 - Dec 6
Crowne Plaza Madrid - Centre Retiro an IHG Hotel

About the neighborhood

Madrid

With a stay at Novotel Madrid Center, you'll be centrally located in Madrid, a 4-minute walk from WiZink Center and a 2-minute drive from Puerta de Alcalá. .This hotel is 1.4 mi (2.2 km) from Gran Via and 1.6 mi (2.5 km) from El Retiro Park.

What's nearby

  • WiZink Center - 4 min walk - 0.3 miles
  • Puerta de Alcalá - 18 min walk - 1.0 mile
  • Gran Via - 3 min drive - 1.4 miles
  • El Retiro Park - 3 min drive - 1.6 miles
  • Prado Museum - 4 min drive - 1.8 miles

Getting around

  • Madrid Recoletos Station - 3 min drive
  • O'Donnell Station - 6 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 14 min drive

Restaurants

  • ‪Madariz Café - ‬5 min walk
  • ‪El Pescaíto - ‬4 min walk
  • ‪O'Grelo - ‬5 min walk
  • ‪Parador del Jamon - ‬1 min walk
  • ‪Los Torreznos - ‬3 min walk

About this property

Novotel Madrid Center

Central hotel connected to the airport in Salamanca with bars
Novotel Madrid Center offers 790 accommodations with minibars and safes. Beds feature down comforters. 37-inch LED televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 790 guestrooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Don't miss out on recreational opportunities including a 24-hour fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Stop by the hotel's restaurant, Eat Bar, for lunch, dinner, or brunch. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Madrid? This hotel has 16146 square feet (1500 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Eat Bar - This restaurant serves breakfast, brunch, lunch, and dinner.
24-hour room service is available.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 25 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 26 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Eat Bar

Things to do

  • 24-hour gym
  • Arcade/game room
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free crib
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (16,146 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (30 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways (28 inches high)
  • Hardwood flooring in room
  • Lever door handles
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 37-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 26 per person
  • Covered self parking fee: EUR 25 per day
  • Rollaway bed fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 11:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Convencion Hotel
Convencion Madrid
Hotel Convencion
Hotel Convencion Madrid
Novotel Madrid Center Hotel
Novotel Madrid Center
Novotel Madrid Center Hotel
Novotel Madrid Center Madrid
Novotel Madrid Center Hotel Madrid

Reviews

9.2

Wonderful

Rating 10 - Excellent. 657 out of 1000 reviews" "
Rating 8 - Good. 254 out of 1000 reviews" "
Rating 6 - Okay. 52 out of 1000 reviews" "
Rating 4 - Poor. 21 out of 1000 reviews" "
Rating 2 - Terrible. 16 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

alessio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
nice hotel in a wondeful area
Stayed 2 nights in Aug 2024

10/10 Excellent

Jorge Alejandro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the best experience, from the front guest to the housekeeping was incredible, Ricardo, Yokairis, Eligio sdm all the dining staff was amazing!! In Our next vacation in Madrid, Novotel will be oir first option! Thank you for the great service.
Stayed 9 nights in Aug 2024

10/10 Excellent

Shima

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Ge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Staff were friendly. Breakfast was very good.
Stayed 3 nights in Aug 2024

10/10 Excellent

Katie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great, fantastic facilities. Big selection at breakfast, friendly staff and great location
Stayed 4 nights in Aug 2024

10/10 Excellent

Heide

Traveled with family
Liked: Amenities
Wonderful place to stay. !
Stayed 1 night in Aug 2024

8/10 Good

Jong

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is in a safe and great location.
Stayed 3 nights in Aug 2024

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wondefull Hotel
Stayed 4 nights in Aug 2024

10/10 Excellent

Adli

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Travelled with family the hotel was great and the staff were nice. Clean hotel and the location is close to everything
Stayed 1 night in Aug 2024

8/10 Good

Patricia

Liked: Cleanliness
Stayed 3 nights in Aug 2024

10/10 Excellent

Soren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

10/10 Excellent

Georgina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms spacious and clean, the breakfast superb!
Stayed 3 nights in Aug 2024

10/10 Excellent

Vishal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Roberto

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Good breakfast 🤗
Stayed 1 night in Aug 2024

10/10 Excellent

Bill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great hotel. Beautiful property, good breakfast, friendly service, and good value.
Stayed 3 nights in Jul 2024

10/10 Excellent

Karina, Doral

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pay for the breakfast, is one of the best buffet options. Simple, they offer a great variety of food.
Stayed 6 nights in Jul 2024

10/10 Excellent

Suely

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Achei um pouco longe de alguns pontos turísticos
Stayed 1 night in Jul 2024

10/10 Excellent

Rachael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to metro stations for getting to city centre. We were attending an event at Estadio Cívitas Metropolitano over 2 nights, so was an easy hop onto the metro with only one change. The staff were very kind and courteous and we loved the selection at the (massive) breakfast buffet.
Stayed 4 nights in Jul 2024

10/10 Excellent

Andres

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff, close to subway
Stayed 4 nights in Jul 2024

6/10 Okay

JAVIER

Traveled with family
Disliked: Amenities
the breakfast is NOT good, full of people and not tasty, better cleaness would be much appreciated
Stayed 6 nights in Jul 2024

10/10 Excellent

Monica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay.
Stayed 1 night in Jul 2024

8/10 Good

Rafael

Stayed 6 nights in Jul 2024

8/10 Good

jimmy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Emanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024