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NH Collection Palacio de Tepa

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for NH Collection Palacio de Tepa

Lobby
Lobby
Deluxe Room (View) | Premium bedding, minibar, in-room safe, desk
Exterior
Premium bedding, minibar, in-room safe, desk

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Pet friendly
    Pet friendly
  • Parking available
    Parking available
  • Room service
    Room service
  • Housekeeping
    Housekeeping

Explore the area

Map
Calle de San Sebastián 2, Madrid, Madrid, 28012
  • Plaza de Santa Ana
    1 min walk
  • Puerta del Sol
    4 min walk
  • Plaza Mayor
    7 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    23 min drive

Room options

View all photos for Premium Room

Premium Room | Premium bedding, minibar, in-room safe, desk

Premium Room

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room

Premium bedding, minibar, in-room safe, desk

Family Room

  • Sleeps 2
  • 1 King Bed and 1 Large Twin Bed OR 2 Twin Beds and 1 Large Twin Bed

View all photos for Deluxe Room (View)

Premium bedding, minibar, in-room safe, desk

Deluxe Room (View)

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite (View)

Premium bedding, minibar, in-room safe, desk

Junior Suite (View)

  • City view
  • Sleeps 2
  • 1 King Bed and 1 Large Twin Bed OR 1 Queen Bed and 1 Large Twin Bed

View all photos for Junior Suite (Extra Bed 2A + 1Ch with View)

Premium bedding, minibar, in-room safe, desk

Junior Suite (Extra Bed 2A + 1Ch with View)

  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Junior Suite (Extra Bed 3 Ad with View)

Premium bedding, minibar, in-room safe, desk

Junior Suite (Extra Bed 3 Ad with View)

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed OR 1 Queen Bed and 1 Large Twin Bed

View all photos for Family Room (2 Adults + 1 Child)

Premium bedding, minibar, in-room safe, desk

Family Room (2 Adults + 1 Child)

  • Sleeps 3
  • 1 Double Bed, 1 King Bed and 1 Large Twin Bed OR 2 Twin Beds and 1 Large Twin Bed

View all photos for Family Room (3 Adults)

Premium bedding, minibar, in-room safe, desk

Family Room (3 Adults)

  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed OR 2 Twin Beds and 1 Large Twin Bed

View all photos for Deluxe Single Room, 1 Double Bed

Deluxe Single Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Deluxe Single Room, 1 Double Bed

  • 194 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
Bar (on property)
NH Collection Madrid Suecia
Pet friendly
Free WiFi
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (1003)
The price is $183
per night
$201 total
includes taxes & fees
Dec 5 - Dec 6
NH Collection Madrid Suecia

About the neighborhood

Madrid

With a stay at NH Collection Palacio de Tepa, you'll be centrally located in Madrid, steps from Plaza de Santa Ana and 4 minutes by foot from Puerta del Sol. .This luxury hotel is 0.4 mi (0.6 km) from Plaza Mayor and 0.5 mi (0.8 km) from Gran Via.

What's nearby

  • Puerta del Sol - 4 min walk - 0.3 miles
  • Plaza Mayor - 7 min walk - 0.4 miles
  • Gran Via - 9 min walk - 0.5 miles
  • Prado Museum - 11 min walk - 0.6 miles
  • Royal Palace of Madrid - 15 min walk - 0.8 miles

Getting around

  • Anton Martin Station - 3 min walk
  • Madrid (XOC-Atocha Train Station) - 16 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 23 min drive

Restaurants

  • ‪La Rollerie - ‬2 min walk
  • ‪Pez Tortilla - ‬2 min walk
  • ‪Casa Alberto - ‬2 min walk
  • ‪Cervecería Alemana - ‬2 min walk
  • ‪Café Central - ‬1 min walk

About this property

NH Collection Palacio de Tepa

Luxury Madrid hotel in Madrid Centro with a 24-hour fitness center
NH Collection Palacio de Tepa offers 83 accommodations with MP3 docking stations and minibars. Beds feature premium bedding. A pillow menu is available. 43-inch LCD televisions come with satellite channels.

Bathrooms include bathtubs, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include massages.
Make yourself at home in one of the 83 guestrooms featuring MP3 docking stations and LCD televisions. Satellite television is provided for your entertainment. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with onsite massages or enjoy recreation amenities such as a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite for lunch or dinner at Entre Letras, a restaurant which specializes in Mediterranean cuisine, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 8:00 AM to 11:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Madrid? This hotel has 646 square feet (60 square meters) of space consisting of conference space and 3 meeting rooms.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 8:00 AM and 11:30 AM.
Entre Letras - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner. A children's menu is available.
24-hour room service is available.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 40 per day)
  • Valet parking on site (EUR 40 per day)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:30 AM on weekends; EUR 30.90 for adults and EUR 30.90 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Entre Letras

Things to do

  • 24-hour gym
  • Library
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • 646 square feet of conference space
  • Business center

Spa

  • Couples treatment rooms
  • Massage
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2010
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with satellite channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 30.90 for adults and EUR 30.90 for children
  • Valet parking fee: EUR 40 per day
  • Nearby parking fee: EUR 40 per day (656 ft away)
  • Pet fee: EUR 35 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Property Registration Number HM:4689

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property

Property is also known as

Nh Palacio
Nh Palacio Tepa
Nh Palacio Tepa Hotel
Nh Palacio Tepa Hotel Madrid
Nh Palacio Tepa Madrid
NH Collection Palacio Tepa Hotel Madrid
NH Collection Palacio Tepa Hotel
NH Collection Palacio Tepa Madrid
NH Collection Palacio Tepa
Nh Palacio De Tepa Hotel Madrid
NH Collection Palacio de Tepa Hotel
NH Collection Palacio de Tepa Madrid
NH Collection Palacio de Tepa Hotel Madrid

Reviews

9.2

Wonderful

Rating 10 - Excellent. 674 out of 1001 reviews" "
Rating 8 - Good. 246 out of 1001 reviews" "
Rating 6 - Okay. 56 out of 1001 reviews" "
Rating 4 - Poor. 16 out of 1001 reviews" "
Rating 2 - Terrible. 9 out of 1001 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan, Toronto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful space - they upgraded us to the 2 storey suite with wraparound views across the 3 balconies - such a great hotel and experience!
Stayed 1 night in Aug 2024

8/10 Good

elena daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location
Stayed 2 nights in Jul 2024

8/10 Good

William T

Stayed 2 nights in Jul 2024

10/10 Excellent

konstantin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Michele

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have enjoyed staying at NH Palacio de Tepa in the past. The staff is always friendly and accommodating. Perfect location and our upgrade was an unexpected surprise. Thank you to the staff and we will see you next year.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jakelin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Prahalad, Danville

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall had a very nice stay. Hotel is well located. Service was good. One suggestion: the first photo on the hotels.com app is of a pool. The pool is unfortunately located in a different building, available only to guests age 18 and older, and comes with a 13 euro per person charge. As I was traveling with my 12 year old, we were looking forward to using it at the end of the day but were unable to do so.
Stayed 1 night in Jul 2024

10/10 Excellent

Adina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room and comfortable bed. Good location to city center activities.
Stayed 1 night in Jul 2024

10/10 Excellent

Donal, Los Angeles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and friendly staff, accommodating, the Hotel is in epicenter of nightlife’s and bars whichever way you turn.
Stayed 4 nights in Jul 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and wonderful staff. Conveniently located located at the heart of Madrid, but yet quiet. Walkable to all major sites.
Stayed 3 nights in Jul 2024

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a great location. The staff is very helpful and friendly. The room was very clean and bright.
Stayed 2 nights in Jun 2024

10/10 Excellent

Gina, miami

Liked: Cleanliness
Stayed 2 nights in May 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Great Location Good hotel Good Service Rooms on 5th floor, as advertised , to be fair, have sloping ceiling which technically dramatically reduces the practical size of the room. For me due to this the rooms are therefore not 5 star quality and do not justify the 5 star price, Breakfast is very good
Stayed 7 nights in Jun 2024

2/10 Terrible

Hafsia

Traveled with group
Disliked: Cleanliness, property conditions & facilities
My experience in few words is Too expensive for what you get, very annoying noises early morning from next door construction facing room, what is supposed to be a beautiful view is a construction view. Broken bath tub, expired cheese at breakfast, huge flies on buffet breakfast. I couldn’t wait to leave for another hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

Rita M.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect place
Perfect location for tourists. A populous area, yet the room was very quiet. All the staff members were darling, charming, and generously helpful.
Stayed 5 nights in May 2024

4/10 Poor

Ashok, Coto Laurel

Stayed 2 nights in May 2024

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a very central area in historic district area. Staff is attentive to guests requests and morning breakfast was delicious.
Stayed 1 night in Apr 2024

10/10 Excellent

JUAN

Stayed 1 night in Apr 2024

10/10 Excellent

María Cristina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 3 nights in Apr 2024

6/10 Okay

Kara

Traveled with family
Disliked: Staff & service
The location is great - very convenient and walkable. The breakfast was good with a nice selection. However the hotel itself is average. We stayed in a family suite and the bathroom was shockingly small, the bed was very hard, linens were rough, and the staff was not friendly. Not worth the price.
Stayed 3 nights in Mar 2024

10/10 Excellent

Dmitry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Alejandro, Chicago

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to visit walkable Madrid. Wonderful breakfast buffet and beautiful rooms. Staff was very nice and guided us for the spa/pool across the plaza. Great neighborhood.
Stayed 7 nights in Jan 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

huey, Charlotte

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. Excellent location. Everything was nice.
Stayed 4 nights in Feb 2024