CoolRooms Palacio de Atocha

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for CoolRooms Palacio de Atocha

Terrace/patio
Property entrance
Suite | Premium bedding, down comforters, memory foam beds, minibar
Outdoor pool, sun loungers
Signature Suite | Premium bedding, down comforters, memory foam beds, minibar

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Parking available
    Parking available
  • Room service
    Room service
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Calle de Atocha 34, Madrid, Madrid, 28012
  • Plaza de Santa Ana
    2 min walk
  • Puerta del Sol
    5 min walk
  • Plaza Mayor
    8 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    24 min drive

Room options

Suite

  • 699 sq ft
  • Sleeps 3
  • 1 King Bed

Signature Suite

  • 1022 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Double Room

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Double Room

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite

  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Suite, 2 Bedrooms, 2 Bathrooms

  • 1076 sq ft
  • Sleeps 4
  • 2 King Beds

About the neighborhood

Madrid

With a stay at CoolRooms Palacio de Atocha, you'll be centrally located in Madrid, steps from Plaza de Santa Ana and 5 minutes by foot from Puerta del Sol. .This hotel is 0.4 mi (0.6 km) from Plaza Mayor and 0.6 mi (0.9 km) from Prado Museum.

What's nearby

  • Puerta del Sol - 5 min walk - 0.3 miles
  • Plaza Mayor - 8 min walk - 0.5 miles
  • Prado Museum - 11 min walk - 0.6 miles
  • Gran Via - 12 min walk - 0.7 miles
  • Royal Palace of Madrid - 15 min walk - 0.8 miles

Getting around

  • Anton Martin Station - 2 min walk
  • Madrid (XOC-Atocha Train Station) - 14 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 24 min drive

Restaurants

  • ‪Casa Alberto - ‬3 min walk
  • ‪Café Central - ‬2 min walk
  • ‪Zuppa - ‬1 min walk
  • ‪Burger King - ‬1 min walk
  • ‪Mauna Loa - ‬2 min walk

About this property

CoolRooms Palacio de Atocha

Victorian Madrid hotel in Madrid Centro with a 24-hour front desk
CoolRooms Palacio de Atocha offers 35 air-conditioned accommodations with minibars and safes. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 35 air-conditioned rooms featuring minibars and flat-screen televisions. Your memory foam bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This Victorian hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
CoolRooms Palacio de Atocha has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Self parking on site (EUR 32 per day)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: EUR 35 for adults and EUR 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2018
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 35 for adults and EUR 20 for children
  • Airport shuttle fee: EUR 145 per vehicle (one-way, maximum occupancy 7)
  • Self parking fee: EUR 32 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses geothermal energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

CoolRooms Atocha Hotel Madrid
CoolRooms Atocha Hotel
Hotel CoolRooms Atocha Madrid
CoolRooms Atocha Madrid
CoolRooms Atocha
Hotel Hotel CoolRooms Atocha Madrid
Madrid Hotel CoolRooms Atocha Hotel
Hotel Hotel CoolRooms Atocha
Hotel CoolRooms Atocha
CoolRooms Palacio de Atocha Hotel
CoolRooms Palacio de Atocha Madrid
CoolRooms Palacio de Atocha Hotel Madrid

Reviews

9.8

Exceptional

Rating 10 - Excellent. 723 out of 802 reviews" "
Rating 8 - Good. 65 out of 802 reviews" "
Rating 6 - Okay. 6 out of 802 reviews" "
Rating 4 - Poor. 4 out of 802 reviews" "
Rating 2 - Terrible. 4 out of 802 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

??

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room were gorgeous and staffs are friendly and kindness. The pool were clean. The location is perfect , easy to go central. And easy to get taxi as well. I really recommend it!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Ben

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with large rooms in Centro
Stayed 3 nights in Aug 2024

10/10 Excellent

Mavie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE STAFF WERE WONDERFULLY FRIENDLY AND HELPFUL. WE LOVED THE POOL AS IT WAS VERY HOT DURING OUR STAY. VERY CENTRAL LOCATION. THE SUITES ARE HUGE AND WELL APPOINTED. WOULD DEFINATELY STAY AGAIN.
Stayed 3 nights in Aug 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience. Staff was great, and very attentive.
Stayed 2 nights in Aug 2024

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy days in Madrid
Highly recommend this boutique hotel in the heart of Madrid. Staff couldn’t be more helpful. Lovely rooms. Nice pool. Breakfast worth the money. A lovely stay; would definitely go again.
Stayed 3 nights in Aug 2024

10/10 Excellent

linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It very nice and very big the cleaning people Swede very fast.
Stayed 2 nights in Aug 2024

10/10 Excellent

Francesca

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Jul 2024

10/10 Excellent

Tina

Stayed 1 night in Aug 2024

8/10 Good

Gazala

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Humongous rooms and beautifully appointed!
Superb location. Excellently appointed humongous rooms, but common areas need major uplift. I would stay here again because you just don’t get rooms this size anywhere in Europe. Hotels.com has it as a 5 star but it is a 4 star which is a pity because the rooms are just fantastic!
Stayed 3 nights in Aug 2024

10/10 Excellent

Francis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Shana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome staff, hidden oasis in Madrid
Absolutely amazing staff, so friendly and helpful. This was a great location - the hotel feels like a hidden oasis in the midst of the city. I arrived early from the airport and the staff got me an early check in PLUS an upgraded room. I was so grateful for the personal and friendly service. Delicious breakfast and just overall a lovely experience.
Stayed 1 night in Jul 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful. We had a 2 bedroom suite that was well painted and nice size
Stayed 2 nights in May 2024

10/10 Excellent

Adam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was huge and beautiful! The quality was top notch including bedding, toiletries, and service. There was even a fruit plate and other nibbles in our room welcoming us.
Stayed 1 night in Jul 2024

10/10 Excellent

Dennis

Stayed 5 nights in Jun 2024

10/10 Excellent

Dennis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coolrooms exceeded all expectations from the high level of service from all the wonderful staff to the stunning and spacious rooms. I very much want to return to Madrid just to stay at here. Thank you for making our trip so memorable!
Stayed 1 night in Jun 2024

10/10 Excellent

maureen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Palacio de Atocha was perfectly situated - about a 15 minute walk to the Prado one way, and 15 minutes to the Royal Palace in the other direction. Our room was spacious and the bathroom (including the two-person shower) was wonderful. The staff, especially Christopher, seemed genuinely interested in making sure we had everything we needed and were enjoying our visit. Highly recommended.
Stayed 3 nights in Jul 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Brilliant hotel, staff, room, pool area. Loved it all, and can’t wait to go back!
Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel experience. Beautiful rooms in an old converted palace in the center of Madrid. Perfect location for walking to all the major sites and areas you’d want to explore in central Madrid, but also is a wonderful respite after a long day of walking. The dining options at the hotel were great, staff was extremely friendly, and the rooms were very spacious and welcoming. Would absolutely recommend this hotel and I hope to return again in the future. Thank you!
Stayed 4 nights in Jul 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Julie A., Ridgefield

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely boutique hotel with pool in a fabulous location, in walking distance of all the sights, restaurants, bars, and attractions. Can’t say enough about the friendly and helpful staff. The hotel is pretty, had a luxury vibe, and the delightful staff made our stay perfect!
Stayed 2 nights in Jun 2024

10/10 Excellent

Humberto

Stayed 7 nights in Jun 2024

10/10 Excellent

Rafael, san juan

Stayed 4 nights in Jun 2024

10/10 Excellent

Karen, Van Nuys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CoolRooms was great. Staff was very friendly and eager to make sure we were happy and comfortable. Rooms were clean, bed was SO comfy! The pool was great to come back to after exploring on a hot day. Walking distance to most attractions.
Stayed 2 nights in Jun 2024

10/10 Excellent

Raed

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2024