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CheapTickets Verified Reviews
Very good!
4.0 of 5 guest rating
Room type Options Nightly price Book
Deluxe Quadruple Room, 1 Double Bed with Sofa bed (2 adults + 1 child)
269 square feet
1 Double Bed and 1 Double Sofa Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Other room types
Superior Room (2 adults + 1 child)
269 square feet
2 Twin Beds
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Room
269 square feet
1 Double Bed and 1 Double Sofa Bed 2 Twin Beds and 1 Double Sofa Bed
(Extra beds available: Crib)
Room sleeps 3 guests
Select dates to see price
Double Room, Terrace
269 square feet
2 Twin Beds 1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Double Room Single Use, City View
Room with view
215 square feet
1 Double Bed 2 Twin Beds
(Extra beds available: Crib)
Room sleeps 1 guest
Select dates to see price
Deluxe Triple Room
269 square feet
1 Double Bed and 1 Double Sofa Bed 1 Twin Bed
(Extra beds available: Crib)
Room sleeps 3 guests
Select dates to see price
Essential Single
161 square feet
1 Queen Bed
(Extra beds available: Crib)
Room sleeps 1 guest
Select dates to see price
Double Room
194 square feet
1 Queen Bed 2 Twin Beds
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Triple Room
269 square feet
1 Queen Bed 1 Large Twin Sofa Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Double Room, City View
Room with view
248 square feet
1 Double Bed 2 Twin Beds
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Double Room Single Use
194 square feet
1 Double Bed 2 Twin Beds
(Extra beds available: Crib)
Room sleeps 1 guest
Select dates to see price
Deluxe Double Room, Terrace, City View
Room with view
269 square feet
2 King Beds
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Essential Double
1 Queen Bed
(Extra beds available: Crib)
Room sleeps 2 guests
Select dates to see price

Get an overview of this hotel
Eco-certified Madrid hotel in Salamanca with a 24-hour business center

Popular property highlights

Free WiFi
24-hour business center
Laundry facilities
Smoke-free property
24-hour front desk

With a stay at H10 Puerta de Alcalá, you'll be centrally located in Madrid, steps from Calle de Alcalá and 9 minutes by foot from Puerta de Alcalá. This eco-certified hotel is 0.6 mi (0.9 km) from WiZink Center and 0.8 mi (1.2 km) from Plaza de Cibeles.

Make yourself at home in one of the 138 individually furnished guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Enjoy recreation amenities such as a seasonal outdoor pool or take in the view from a terrace. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Madrid? This hotel has 1076 square feet (100 square meters) of space consisting of a conference center and meeting rooms. Limited parking is available onsite.

Languages Spoken

  • English

Show all languages

Renovations & Closures

The following facilities are closed seasonally each year. They will be closed from October 15 to May 16:

  • Swimming pool

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary manager's reception is offered each day. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 1076 square feet (100 square meters) include a conference center. This eco-certified hotel also offers a seasonal outdoor pool, a terrace, and multilingual staff.

H10 Puerta de Alcalá is a smoke-free property.

  • Coffee/tea in common areas
  • Elevator
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • 24-hour front desk
  • Conference space
  • Business center
  • Porter/bellhop
  • Meeting rooms
  • Tours/ticket assistance
  • Electric car charging station
  • Dry cleaning/laundry service
  • Free WiFi
  • Smoke-free property
  • Computer station
  • Number of coffee shops/cafes - 1
  • Outdoor seasonal pool
  • Wheelchair accessible
  • Safe-deposit box at front desk
  • Conference space size (meters) - 100
  • Free reception
  • Terrace
  • Luggage storage
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • 24-hour business center
  • Concierge services
  • Conference space size (feet) - 1076
  • Gift shops or newsstand
  • Conference center
  • Snack bar/deli
  • Banquet hall
  • Laundry facilities
  • Parking (limited spaces)
  • Total number of rooms - 138
  • Living plant wall
  • Number of floors - 6
  • Number of buildings/towers - 1
  • Wedding services
  • Multilingual staff
  • Free newspapers in lobby
  • Eco-friendly cleaning products used

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • Spanish

Parking

Parking (limited spaces)

Room Amenities

H10 Puerta de Alcalá offers 138 accommodations with minibars and safes. Each accommodation is individually furnished. Beds feature down comforters. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Room service (limited hours)
  • Television
  • Cable/satellite TV service
  • Minibar
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Desk
  • In-room climate control (air conditioning)
  • Soundproofed rooms
  • Blackout drapes/curtains
  • Digital TV service
  • Flat-panel TV
  • Free WiFi
  • Down comforter
  • Individually furnished
  • Pillow menu
  • TV size measurement: inch
  • Bathtub or shower
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 1
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Reusable coffee/tea filters

Where to Eat

A complimentary manager's reception is offered each day.

H10 Puerta de Alcalá has a restaurant serving breakfast only.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property uses solar energy, plus eco-friendly cleaning products

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses solar energy, plus eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

Noise-free rooms not guaranteed

Service animals are allowed

Service animals are exempt from fees/restrictions

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Masks are not compulsory at the property

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is available

Commonly-touched surfaces are cleaned with disinfectant

Reservation might be required for some facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff does not wear personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Property follows sanitization practices of European Holiday Home Association (EHHA - Europe)

Mobile key entry is not available

Debit cards not accepted

Food service has not been amended for enhanced safety

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are not in place

Contactless check-in is not available

Property follows regional sanitization guidelines Safe Tourism Certified (Spain)

Property does not follow a brand or regulatory agency's sanitization guidelines

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Renewable energy source - solar

Individually-wrapped food options are not available

Online penalty collection

Fees

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 for adults and EUR 11 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • NH Alcalá
  • H10 Puerta de Alcalá Hotel
  • NH Alcalá Madrid
  • NH Puerta Alcalá Hotel Madrid
  • NH Puerta Alcalá Hotel
  • NH Puerta Alcalá Madrid
  • NH Puerta Alcalá
  • Nh Alcala Hotel Madrid
  • H10 Puerta Alcalá Hotel Madrid
  • H10 Puerta Alcalá Hotel
  • H10 Puerta Alcalá Madrid
  • H10 Puerta Alcalá
  • H10 Puerta de Alcalá Madrid
  • H10 Puerta de Alcalá Hotel Madrid

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The seasonal pool will be open from June to September.

Only registered guests are allowed in the guestrooms.

Cashless payment methods are available for all transactions.

Awards & Affiliations

Eco-Certified Property

This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Biosphere
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