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H10 Puerta de Alcalá

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for H10 Puerta de Alcalá

Double Room, Terrace | Terrace/patio
Seasonal outdoor pool
Room | Down comforters, minibar, in-room safe, individually furnished
Interior entrance
Down comforters, minibar, in-room safe, individually furnished

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
Alcala, 66, Madrid, Madrid, 28009
  • Calle de Alcalá
    1 min walk
  • Market Café
    1 min walk
  • Principe de Vergara Station
    2 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    21 min drive

Room options

View all photos for Deluxe Double Room, Terrace, City View

Deluxe Double Room, Terrace, City View | Down comforters, minibar, in-room safe, individually furnished

Deluxe Double Room, Terrace, City View

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room

  • Sleeps 1
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Essential Double

Down comforters, minibar, in-room safe, individually furnished

Essential Double

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Quadruple Room, 1 Queen Bed with Sofa bed, Air conditioning (2 adults + 1 child)

Down comforters, minibar, in-room safe, individually furnished

Deluxe Quadruple Room, 1 Queen Bed with Sofa bed, Air conditioning (2 adults + 1 child)

  • 269 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Large Twin Sofa Bed OR 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Superior Room (2 adults + 1 child)

Down comforters, minibar, in-room safe, individually furnished

Superior Room (2 adults + 1 child)

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Triple Room

Down comforters, minibar, in-room safe, individually furnished

Deluxe Triple Room

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 1 Large Twin Sofa Bed

View all photos for Deluxe Triple Room

Down comforters, minibar, in-room safe, individually furnished

Deluxe Triple Room

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 1 Twin Bed

View all photos for Essential Single

Down comforters, minibar, in-room safe, individually furnished

Essential Single

  • 161 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Double Room, Terrace

Double Room, Terrace | Down comforters, minibar, in-room safe, individually furnished

Double Room, Terrace

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Superior Room

Down comforters, minibar, in-room safe, individually furnished

Superior Room

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Double Room Single Use

Double Room Single Use | Down comforters, minibar, in-room safe, individually furnished

Double Room Single Use

  • 194 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room

Free toiletries, hair dryer, towels

Double Room

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Double Room Single Use, City View

Down comforters, minibar, in-room safe, individually furnished

Double Room Single Use, City View

  • 215 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, City View

Down comforters, minibar, in-room safe, individually furnished

Double Room, City View

  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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Exterior

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Pool
Free WiFi
Restaurant
Gym
4.7 out of 5, Exceptional, (3754)
The price is $179
per night
$197 total
includes taxes & fees
Jan 6 - Jan 7
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About the neighborhood

Madrid

A stay at H10 Puerta de Alcalá places you in the heart of Madrid, within a 15-minute walk of Puerta de Alcalá and WiZink Center. .This eco-certified hotel is 0.9 mi (1.4 km) from Gran Via and 2.3 mi (3.6 km) from Puerta del Sol.

What's nearby

  • Puerta de Alcalá - 9 min walk
  • WiZink Center - 11 min walk
  • Gran Via - 19 min walk
  • El Retiro Park - 20 min walk
  • Prado Museum - 3 min drive

Getting around

  • Principe de Vergara Station - 2 min walk
  • Madrid Recoletos Station - 10 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 21 min drive

Restaurants

  • ‪Horchatería Alboraya - ‬2 min walk
  • ‪Casa Maravillas - ‬2 min walk
  • ‪Cervecería Vergara - ‬3 min walk
  • ‪Hokkaido - ‬3 min walk
  • ‪El Pimiento Verde - ‬3 min walk

About this property

H10 Puerta de Alcalá

Eco-certified Madrid hotel in Salamanca with a 24-hour business center
H10 Puerta de Alcalá offers 138 accommodations with minibars and safes. Each accommodation is individually furnished. Beds feature down comforters. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 138 individually furnished guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a seasonal outdoor pool or take in the view from a terrace. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Madrid? This hotel has 1076 square feet (100 square meters) of space consisting of a conference center and meeting rooms. Limited parking is available onsite.
A complimentary manager's reception is offered each day.
H10 Puerta de Alcalá has a restaurant serving breakfast only.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 22 for adults and EUR 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Alcala Restaurant

Things to do

  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (1,076 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Living plant wall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Individual furnishings
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The property’s pool will be closed occasionally due to private events on the terrace.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to May 16:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 for adults and EUR 11 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Only registered guests are allowed in the guestrooms

Property is also known as

NH Alcalá
H10 Puerta de Alcalá Hotel
NH Alcalá Madrid
NH Puerta Alcalá Hotel Madrid
NH Puerta Alcalá Hotel
NH Puerta Alcalá Madrid
NH Puerta Alcalá
Nh Alcala Hotel Madrid
H10 Puerta Alcalá Hotel Madrid
H10 Puerta Alcalá Hotel
H10 Puerta Alcalá Madrid
H10 Puerta Alcalá
H10 Puerta de Alcalá Madrid
H10 Puerta de Alcalá Hotel Madrid

H10 Puerta de Alcalá Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 680 out of 1002 reviews" "
Rating 8 - Good. 249 out of 1002 reviews" "
Rating 6 - Okay. 47 out of 1002 reviews" "
Rating 4 - Poor. 15 out of 1002 reviews" "
Rating 2 - Terrible. 11 out of 1002 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Roxanne

Stayed 1 night in Aug 2024

10/10 Excellent

Michel

Stayed 1 night in Sep 2024

8/10 Good

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Amanda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely hotel and the staff very friendly and helpful… and spoke English. The bar upstairs has the most amazing view over the city & the food was very good… nice menu! The rooms very clean and comfortable and cleaned well each day. A stones throw from the Retiro park which is lovely for a morning stroll. Would highly recommend staying in this hotel.
Stayed 7 nights in Sep 2024

10/10 Excellent

Carolina, Miami Beach

Liked: Amenities
Excelent ubicacion
Stayed 1 night in Sep 2024

6/10 Okay

Laura

Traveled with family
Liked: Staff & service, amenities
Las habitaciones son muy pequeñas. No me gustaron las almohadas y las habitaciones estan un poco deterioradas. Hacia mucho calor y creo que las camas tienen algun tipo de cubre colchon que calienta. Pase las noches con mucho calor.
Stayed 1 night in Aug 2024

10/10 Excellent

Clarissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel if you like to be near Madrid center but in the center . It’s location next to Retiro park is ideal for Walks in the park . Like a 20 min Walk to main attractions and museums . Bonus was a wonderful rooftop bar and restaurant. Loved the sunsets from there !
Stayed 5 nights in Aug 2024

10/10 Excellent

Alejandro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third time staying at this hotel and always love it.
Stayed 1 night in Sep 2024

8/10 Good

Roxanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to El Retiro Park and Del Padro museum. Great restaurants and shopping.
Stayed 2 nights in Aug 2024

10/10 Excellent

Minire

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the outdoor pool and the hotel was clean and nice!
Stayed 1 night in Aug 2024

10/10 Excellent

Allan

Stayed 1 night in Aug 2024

10/10 Excellent

Eduardo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location is great.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lana

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay! Perfect location. Staff very friendly & accommodating. Loved our stay and will be back!
Stayed 2 nights in Aug 2024

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay, close to everything! Amazing facilities, delicious breakfast.
Stayed 2 nights in Aug 2024

10/10 Excellent

Darwin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have no complaints of my stay here. My room and surroundings outside the hotel was perfect. Perfect room space, cleanliness and air conditioning.
Stayed 3 nights in Aug 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is well located, very modern. Friendly staff and my room was spacious and very clean,
Stayed 3 nights in Aug 2024

8/10 Good

GABRIEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel has an extraordinary location The terrace is a MUST
Stayed 2 nights in Aug 2024

10/10 Excellent

ERINN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Alejandro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel close to restaurants and shopping area.
Stayed 6 nights in Aug 2024

10/10 Excellent

Marcus

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable rooms with nice shower. Staff was friendly and helpful. Location was good, lots of food and access to the park right from the hotel was nice. Really all we needed for a stay in Madrid!
Stayed 1 night in Aug 2024

10/10 Excellent

Jaime

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a pleasant stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for the service
Stayed 4 nights in Aug 2024

6/10 Okay

Carla

Traveled with family
Disliked: Cleanliness, property conditions & facilities
This is a 3 star hotel at best. I do not recommend it and will not stay here again. The lobby is as good as it gets. Great first impression. But once you get to your room, the space is tiny and not thoroughly clean. Dated and lacking polish. Overall, the furniture and decor should be updated. The bathrooms should also be cleaned better between guests.
Stayed 6 nights in Aug 2024

10/10 Excellent

federico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024