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Dear Hotel Madrid

4.0 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Dear Hotel Madrid

Terrace/patio
Staircase
Front of property - evening/night
Seasonal outdoor pool, sun loungers
Seasonal outdoor pool, sun loungers

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Room service
  • Housekeeping

Explore the area

Map
Gran Via 80, Madrid, 28013
  • Plaza de España - Princesa
    1 min walk
  • Nice To Meet You Madrid
    1 min walk
  • Plaza de Espana Station
    1 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    23 min drive

Room options

View all photos for Deluxe con Terraza

Deluxe con Terraza | Egyptian cotton sheets, premium bedding, down comforters

Deluxe con Terraza

  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room, City View (High floor)

Premium Room, City View (High floor) | Egyptian cotton sheets, premium bedding, down comforters

Premium Room, City View (High floor)

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Triple Room, Non Smoking, City View

Deluxe Triple Room, Non Smoking, City View | Egyptian cotton sheets, premium bedding, down comforters

Deluxe Triple Room, Non Smoking, City View

  • 215 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Luxury Suite, City View (High floor)

Luxury Suite, City View (High floor) | Egyptian cotton sheets, premium bedding, down comforters

Luxury Suite, City View (High floor)

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room, Non Smoking, City View

Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, Non Smoking, City View

  • 226 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room, 2 Bedrooms, Connecting Rooms, City View

Family Room, 2 Bedrooms, Connecting Rooms, City View | Egyptian cotton sheets, premium bedding, down comforters

Family Room, 2 Bedrooms, Connecting Rooms, City View

  • 430 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Room, Non Smoking, City View

Deluxe Room, Non Smoking, City View | Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, Non Smoking, City View

  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Madrid

With a stay at Dear Hotel Madrid, you'll be centrally located in Madrid, steps from Plaza de España - Princesa and within a 10-minute walk of Royal Palace of Madrid. .This boutique hotel is 1.5 mi (2.5 km) from Prado Museum and 1.7 mi (2.7 km) from Plaza Mayor.

What's nearby

  • Royal Palace of Madrid - 9 min walk
  • Puerta del Sol - 12 min walk
  • Plaza Mayor - 13 min walk
  • Prado Museum - 4 min drive
  • El Retiro Park - 7 min drive

Getting around

  • Plaza de Espana Station - 1 min walk
  • Madrid Principe Pio Station - 13 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 24 min drive

Restaurants

  • ‪360° Rooftop Bar - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Vips - ‬1 min walk
  • ‪Burger King - ‬1 min walk
  • ‪Taberna Rincón de Reyes - ‬1 min walk

About this property

Dear Hotel Madrid

Boutique Madrid hotel connected to a shopping center, steps from Plaza de España - Princesa
Dear Hotel Madrid offers 162 accommodations with iPod docking stations and minibars. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 32-inch Smart televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include laptop-compatible safes and phones. Additionally, rooms include complimentary bottled water and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 162 guestrooms featuring iPod docking stations and minibars. Your memory foam bed comes with down comforters and Egyptian cotton sheets. 32-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Enjoy recreation amenities such as a seasonal outdoor pool or take in the view from a rooftop terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy international cuisine at Nice To Meet You, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Grab a drink at the swim-up bar while enjoying a refreshing dip in the hotel pool.Buffet breakfasts are served on weekdays from 7:30 AM to 11:00 AM and on weekends from 8:00 AM to noon for a fee.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge on weekdays between 7:30 AM and 11:00 AM and on weekends between 8:00 AM and noon.
Nice To Meet You - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 36 per day); discounts available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 11:00 AM on weekdays and 8:00 AM to noon on weekends; EUR 23 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Nice To Meet You

Things to do

  • Seasonal outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 14 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels
  • iPod dock

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Some Premium and Deluxe guestrooms and Luxury Suites are equipped with terraces. Guests must request a room with a terrace in advance (surcharge applies), subject to availability.

Renovations and closures

The following facilities or services will be unavailable from January 6 2025 to January 20 2025 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 70.00 per night
Cribs (infant beds) are available for EUR 20.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 23 per person
  • Airport shuttle fee: EUR 30 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 36.00 per day (328 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 20.0 per day
  • Rollaway bed fee: EUR 70.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property has a rooftop plunge pool, open seasonally. This pool is not suitable for swimming.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September

Property is also known as

Dear Hotel Madrid
Dear Hotel
Dear Madrid
Dear Hotel Madrid Hotel
Dear Hotel Madrid Madrid
Dear Hotel Madrid Hotel Madrid

Dear Hotel Madrid Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 621 out of 1001 reviews" "
Rating 8 - Good. 277 out of 1001 reviews" "
Rating 6 - Okay. 61 out of 1001 reviews" "
Rating 4 - Poor. 18 out of 1001 reviews" "
Rating 2 - Terrible. 24 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Lauren

Liked: Staff & service
Disliked: Cleanliness
I chose this hotel for the rooftop views and pool and the views were spectacular! The location was also perfect, right beside a metro station and very close to another. Lots to see and do in the area on foot. Overall the hotel doesn’t have much to offer, a very small outdated lobby, very old washrooms for public use and no other communal areas. The room was nice and I had a good view but it wasn’t very clean. There was lots of dust and dirt around the room and it seemed it had been tidied but not properly cleaned.
Stayed 8 nights in Sep 2024

10/10 Excellent

Jeffrey Rodrigues

Liked: Cleanliness, staff & service, property conditions & facilities
Yes it is
Stayed 3 nights in Sep 2024

10/10 Excellent

sukumar

Liked: Cleanliness, staff & service, property conditions & facilities
The location is right in the middle of city walkable to almost every place we wanted to visit
Stayed 4 nights in Sep 2024

8/10 Good

Melanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would give it 5 stars but the bathroom door stuck (had to slam to close) and there was an odd smell in the bathroom when we first arrived.
Stayed 2 nights in Sep 2024

10/10 Excellent

ruth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esther - the lady at the front desk welcomed is with open arms The location is EXCELLENT Views from the room windows and from the breakfast room are BREATHTAKING We will be back for sure! THANK YOU
Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay overall. Parking was difficult and off site and no where to leave luggage. Otherwise once inside, very comfortable
Stayed 3 nights in Aug 2024

10/10 Excellent

Sylvie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was traveling with teenage boys. This was the perfect location, in the heart of the theatre district with tons of shopping and restaurants, just outside the metro station, and walking distance to lots of sites. Despite being in a busy area the room was completely quiet with the window closed. The room was lovely, shower was excellent, the staff friendly and helpful. The rooftop pool is exactly what the picture shows and not an inch more, it is small and when we tried to go it was too crowded to join. Other than that it was an excellent place to stay and I’d return if going to Madrid again.
Stayed 3 nights in Aug 2024

8/10 Good

Guido

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good!.
Stayed 6 nights in Aug 2024

10/10 Excellent

Jiwan

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Madrid stay
Nice location, busy street on Gran Via. Front desk were helpful. Bathroom drain in shower was broken. Rooms were clean enough for sure and convenient for a family of 4 with two rooms. Pool area didn’t look so clean.
Stayed 3 nights in Jul 2024

10/10 Excellent

Karianne

Traveled with group
Liked: Cleanliness, property conditions & facilities
The hotel was great! Reception wasn’t the best. But made up for at the breakfast restaurant, all the best were superstars there. Would maybe be back, but definitely need a more friendly reception staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Norman David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got the metro from the airport 28 mins it took. Used the Grand Via exit at Plazza de España we were right at the front door of the hotel .
Stayed 3 nights in Jun 2024

10/10 Excellent

Nadine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about the place. The staff couldn't do enough for you. Rooms very clean. All the mains sights of Madrid were close by. Roof top plunge pool great after a day of sightseeing.
Stayed 4 nights in Jun 2024

8/10 Good

Alice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean hotel with very nice staff. Only a couple of down points: - only 1 lift was working our entire stay which meant some long wait times as hotel was fully booked (they did however have engineers working on it) - the rooms could be better sound proofed (quite noisy from the street etc - we were on 6th floor) - the shelving in the bathroom opposite the toilet is a bit of a hazard if your tall - was lovely having the plunge pool and bar area but they are very limited for space around it (not sunbed just cushioned chairs etc)
Stayed 2 nights in Jun 2024

10/10 Excellent

Laura

Stayed 5 nights in May 2024

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We highly recommend this hotel. Centrally located. Great for walking. Friendly Staff and very clean.
Stayed 3 nights in Jun 2024

10/10 Excellent

Oliver

Stayed 2 nights in May 2024

10/10 Excellent

Jean

Stayed 1 night in Jun 2024

8/10 Good

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderfully central hotel and very walkable to many sites. The staff were so helpful and very friendly. Beautiful (but small) rooftop bar/pool area- not much seating but the delicious mojitos made up for it :) Our room was fairly clean except a few boogers on the wall and one on the blanket that we noticed as we were leaving. There was also a rotten apple underneath the shelving that I could see from the other side of the room. So housekeeping could do a slightly better job but overall it was clean. The hotel was able to hold our bags for us until our room was ready and got a whatsapp message when it was ready, slightly earlier than check-in. Would stay here again!
Stayed 2 nights in May 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with good access to tourist places. Excellent breakfast and very comfortable bed
Stayed 4 nights in May 2024

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Adora

Stayed 3 nights in May 2024

8/10 Good

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience but there was storage for clothes.
Stayed 10 nights in May 2024

10/10 Excellent

ARTEMIO, RIVERVIEW

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third year staying at this hotel and will repeat without a doubt
Stayed 2 nights in May 2024

10/10 Excellent

Jeremy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The central location to the metro (right out the front) and the dining/drinks options with the restaurant and roof top bar, made the stay here easily enjoyable as well as the friendly staff
Stayed 3 nights in Apr 2024

10/10 Excellent

Konstantin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024