2/10 Terrible
Jasmin
Traveled with group
Jul 8, 2024
Disliked: Staff & service
I am so disappointed. To all students or anyone staying here, please be careful and always ask questions and for clarifications if something seems suspicious. I was so excited for this experience, but I have a feeling I got scammed. My stay was from June 21st - June 24th and I made the payment in March. When I arrived, a tall man with glasses claimed that I hadn’t paid, so I had to pay on the spot but that the issue will get resolved the next day and they will guarantee me my money back. 2 weeks later, I haven’t received my refund. I contacted them today to see if they resolved the issue, and I kept receiving stalled messages and a hung up phone mid sentence.
This is so upsetting, so disappointing. I’ll have to contact Expedia to see if there are any alternatives solutions for this problem.
Jasmin
Stayed 3 nights in Jun 2024