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Tru by Hilton Madison West, WI

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru by Hilton Madison West, WI

Reception
Terrace/patio
Exterior
Premium bedding, in-room safe, desk, blackout drapes
Billiards

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pet friendly
    Pet friendly
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
8102 Watts Rd., Madison, WI, 53719
  • West Towne Mall
    3 min drive
  • Reddan Soccer Park
    9 min drive
  • University Ridge Golf Course
    10 min drive
  • Madison, WI (MSN-Dane County Regional)
    30 min drive

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Bathtub (Hearing)

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible (Hearing)

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub

  • 231 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 231 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible (Hearing)

  • 231 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds

  • 231 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Bathtub

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed
Front of property
Best Western West Towne Suites
Breakfast included
Pet friendly
Parking included
Free WiFi
4.3 out of 5, Excellent, (1071)
The price is $72
per night
$83 total
includes taxes & fees
Dec 5 - Dec 6
Best Western West Towne Suites

About the neighborhood

Madison

Located in Madison, Tru by Hilton Madison West, WI is in the business district, within a 15-minute drive of Camp Randall Stadium and University of Wisconsin Hospital and Clinics. .This hotel is 6.3 mi (10.2 km) from University of Wisconsin-Madison and 7.8 mi (12.5 km) from Henry Vilas Zoo.

What's nearby

  • West Towne Mall - 3 min drive - 1.4 miles
  • Camp Randall Stadium - 12 min drive - 7.5 miles
  • University of Wisconsin Hospital and Clinics - 13 min drive - 6.5 miles
  • University of Wisconsin-Madison - 13 min drive - 6.4 miles
  • Kohl Center - 14 min drive - 8.3 miles

Getting around

  • Madison Station - 18 min drive
  • Dane County Regional Airport (MSN) - 30 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min drive
  • ‪Culver's - ‬4 min drive
  • ‪The Cheesecake Factory - ‬4 min drive
  • ‪Dave & Buster's - ‬4 min drive
  • ‪Olive Garden - ‬4 min drive

About this property

Tru by Hilton Madison West, WI

Hotel with free breakfast, in the vicinity of University of Wisconsin-Madison
Tru by Hilton Madison West, WI offers 106 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. 55-inch LCD televisions come with premium satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Madison hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 106 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access and discounted use of a nearby fitness facility.
A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Foosball table
  • Games
  • Gym

Family friendly

  • Free crib
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 45 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Madison West WI Hotel
Tru Hilton Madison West WI
Tru by Hilton Madison West, WI Hotel
Tru by Hilton Madison West, WI Madison
Tru by Hilton Madison West, WI Hotel Madison

Reviews

9.4

Exceptional

Rating 10 - Excellent. 749 out of 1000 reviews" "
Rating 8 - Good. 187 out of 1000 reviews" "
Rating 6 - Okay. 36 out of 1000 reviews" "
Rating 4 - Poor. 17 out of 1000 reviews" "
Rating 2 - Terrible. 11 out of 1000 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Connie F

Stayed 2 nights in Aug 2024

10/10 Excellent

Shelley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best properties I have stayed at in a long time and I do quite a bit of traveling. The property was clean and the staff friendly. They already had a list of places to eat and things to do. I was sent a text several times to make sure our stay was perfect. We felt safe, it was quiet, and we were surrounded by many places to eat and things to do. Great place! Highly recommend and I will be staying here again.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great! Staff was nice and the building was clean. Some spots in the bathroom had been missed and the ventilation is pretty bad. Room always felt Dewey or moist after a shower.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly checking in staff
The front desk staff were friendly and efficient. My son loved the pool table in the lobby. Our only complaint was that since there is no carpet in the rooms, you hear every footstep of the people in the room above you. It sounded like they were stomping around for a long time.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay !
Played Connect 4 outside and wanted to play Bubble Hockey in the lobby but it was always busy! GREAT amenities and a comfy room. Couldn't figure out the light situation in the room, but the room was clean and beds were super comfy! Nice neighborhood and a good restaurant nearby. Would definitely stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Sue-Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay - definitely recommend!
Stayed 1 night in Aug 2024

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Sandi

Stayed 1 night in Aug 2024

10/10 Excellent

Maria, Chaska

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Robert A

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place for the money.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sam

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Joe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Julie, Gurnee

Liked: Cleanliness, staff & service, property conditions & facilities
This is always tops on my list for a quick, cheap yet nice stay. A simple concept to an amazing hotel.
Stayed 1 night in Aug 2024

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Unique hotel.
Service was great. Very clean. Rooms were small and lacking in basics. No drawers for storage. Only one chair of any kind in the room.
Stayed 3 nights in Aug 2024

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve always enjoyed staying at a Tru Hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Dale

Traveled with family
Liked: Cleanliness, staff & service, amenities
Check in staff member very welcoming. Decent breakfast with spacious seating. Nice clean and comfortable room.
Stayed 1 night in Aug 2024

10/10 Excellent

Chad

Stayed 2 nights in Aug 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 2 nights in Jul 2024

8/10 Good

shawn

Stayed 1 night in Aug 2024

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
When I made the reservation, I had no idea how far off the highway we had to drive to find it. Staff at the front desk could not tell us an easier way to get back to the highway when leaving the hotel. Clearly designed and laid out for the business traveler - not a vacation traveler/or senior.
Stayed 1 night in Aug 2024

10/10 Excellent

stewart

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay at Tru whenever we are in Madison. Fair priced thru Expedia.
Stayed 1 night in Aug 2024

10/10 Excellent

April

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Lee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One weeknight stay.
The hotel seemed brand new. This is good. Very modern looking. Rooms not huge but manageable. We were here to visit UW and know its a bit of a drive if going back and forth downtown. Nice amenities in the area including RP Adlers. Breakfast was decent for grab and go but the sausage and eggs looked sus. Was nice that the front desk was able to get our TV going again (was just a cable). Would stay again if back in the area.
Stayed 1 night in Aug 2024

8/10 Good

Carla

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Jul 2024

10/10 Excellent

Jason

Stayed 1 night in Aug 2024