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Comfort Inn & Suites Madison - Airport

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Inn & Suites Madison - Airport

Lobby sitting area
Point of interest
Point of interest
Lobby
Standard Room, 1 King Bed, Non Smoking | Living area | 32-inch TV with cable channels

Reviews

7.4 out of 10

Good

Popular amenities

  • Breakfast included
  • Hot Tub
    Hot Tub
  • Pool
    Pool
  • Pet friendly
    Pet friendly
  • Gym
    Gym
  • Laundry
    Laundry

Explore the area

Map
4822 E Washington Ave, Madison, WI, 53704
  • East Towne Mall
    12 min walk
  • American Center
    16 min walk
  • Madison Area Technical College
    4 min drive
  • Madison, WI (MSN-Dane County Regional)
    7 min drive

Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 Queen Bed, Accessible, Non Smoking

  • 275 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Double Beds, Non Smoking

  • 275 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Non Smoking

  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 Queen Bed, Non Smoking

  • 275 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Non Smoking

  • 275 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • 363 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 Queen Bed, Accessible, Non Smoking

  • 274 sq ft
  • Sleeps 2
  • 1 Queen Bed
Exterior
Best Western East Towne Suites
Pool
Hot Tub
Breakfast included
Pet friendly
4.1 out of 5, Very Good, (1003)
The price is $85
per night
$98 total
includes taxes & fees
Dec 6 - Dec 7
Best Western East Towne Suites

About the neighborhood

Madison

Located in Madison, Comfort Inn & Suites Madison - Airport is connected to the convention center, a 1-minute drive from East Towne Mall and 11 minutes from Ho-Chunk Gaming Madison. .This hotel is 5.9 mi (9.5 km) from Capitol Square and 6 mi (9.7 km) from Wisconsin State Capitol.

What's nearby

  • East Towne Mall - 12 min walk - 0.6 miles
  • American Center - 16 min walk - 0.9 miles
  • Capitol Square - 11 min drive - 6.0 miles
  • Wisconsin State Capitol - 11 min drive - 6.1 miles
  • University of Wisconsin-Madison - 13 min drive - 7.0 miles

Getting around

  • Madison Station - 22 min drive
  • Dane County Regional Airport (MSN) - 7 min drive

Restaurants

  • ‪Chick-fil-A - ‬16 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Culver's - ‬16 min walk
  • ‪Texas Roadhouse - ‬10 min walk
  • ‪Portillo's Madison, Wisconsin - East Towne - ‬12 min walk

About this property

Comfort Inn & Suites Madison - Airport

Pet-friendly hotel with free breakfast connected to the convention center in Madison
Comfort Inn & Suites Madison - Airport offers 150 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 150 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and discounted use of a nearby fitness facility. If you'd like to spend the day shopping, you can hop on the complimentary shuttle.
Grab a bite from the snack bar/deli serving guests of Comfort Inn & Suites Madison - Airport. A complimentary buffet breakfast is served daily from 6 AM to 10 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Madison? This hotel has 3595 square feet (334 square meters) of space consisting of a conference center and 4 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6 AM and 10 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 4:00 AM to midnight at scheduled times and on request
  • Area shuttle (surcharge) up to 2 mi
  • Free shopping center shuttle
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle tours
  • Gym
  • Indoor pool
  • Snow sports gear
  • Spa tub
  • TV in common areas
  • Water sports equipment

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Conference center (3,595 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Accessible shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (76 inch wide door)
  • Front entrance ramp
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1963
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property enforces quiet hours from 10:00 PM to 6:00 AM

Renovations and closures

The property will be renovating from November 15 2024 to January 31 2025 (completion date subject to change). The following areas are affected:
  • Hallway

Guests will have access to the following alternate facilities during the renovation:

  • Indoor pool

Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 20 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 AM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Comfort Inn Madison
Comfort Madison
Comfort Inn Madison Airport
Comfort Madison Airport

Reviews

7.4

Good

Rating 10 - Excellent. 299 out of 1002 reviews" "
Rating 8 - Good. 301 out of 1002 reviews" "
Rating 6 - Okay. 197 out of 1002 reviews" "
Rating 4 - Poor. 121 out of 1002 reviews" "
Rating 2 - Terrible. 84 out of 1002 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night
Comfy bed and pillows. Quiet.
Stayed 1 night in Aug 2024

8/10 Good

JoBeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again.
Quick over night stay with family and children. Safe environment and decent rooms. No major complaints or concerns, would stay again.
Stayed 1 night in Aug 2024

8/10 Good

Barbara

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The hot tub was Luke warm-could have been 5° warmer. The shower ceiling was peeling and the shower floor was brown. Hopefully they were doing remodeling in some places-walls and stairs were chipped. There was an hour left to serve breakfast and they were out of eggs and wouldn’t make more. The bed and room was comfortable.
Stayed 1 night in Aug 2024

2/10 Terrible

Adeyinka

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not satisfied
Stayed 4 nights in Aug 2024

4/10 Poor

Dena

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Amazing staff!
Staff were awesome. Front desk and morning breakfast crew were amazing!!! Best people. So friendly. Room was actually a little gross. We flew out early the next morning so we just considered it “urban camping” for the cost we spent. Would not go back.
Stayed 1 night in Jul 2024

2/10 Terrible

Taniza

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Zaawar, Milwaukee

Stayed 1 night in Aug 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Richard, Lititz

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
I stay here each time I go to Madison. This time it was under re-modeling and in dissarray. Room 149 was remote from other rooms and needed LONG time to get hot water. Room 606 was nice, but had issues that I wrote down and handed to the desk upon leaving.
Stayed 2 nights in Jul 2024

4/10 Poor

Kyle

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Non smoking room smelled like smoke Bathroom and room corners were dirty Beds were dirty Hallways were filthy Lots of renovation trash etc. laying around in hallways over the weekend
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Do a better job of taking care of your guests
Check in was ok, the guy was a little rude and seemed to want to rush us through. Not a fan of businesses like this being under construction and not having it screened off so you can see how disorganized and cluttered they were. Overall for the money we payed it was not worth it.
Stayed 1 night in Jul 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jul 2024

6/10 Okay

Phillip

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

8/10 Good

JANITA, Jamestown

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Under renovation.
Stayed 3 nights in Jul 2024

4/10 Poor

Jeffrey

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Needs some help.
It looked like the hotel is going through extensive remodeling. That's good because the place needs it. The reception area was all but empty except for a check in desk. People were friendly. The hall outside our room looked like it had new carpet. The room was a suite but was tiny and brekky enough room for the bed, sofa bed and roll away that we needed. The bathroom was barely the size of a closet. No grab bars in the bathroom at all. Lamps in the room had AC plugs that didn't work well. TV was adequate but picture was blurry. Cleanliness was very good. Needs we're comfortable.
Stayed 2 nights in Jul 2024

4/10 Poor

mitch

Disliked: Cleanliness, property conditions & facilities
Be sure to check with the property to see if they have finished renovation. When I booked in March, there was NO indication that the property was going to be renovated. Entire first floor was in a state of chaos. However, room was quiet, bed was comfortable, shower was hot. I would recommend another property until they complete their overhaul.
Stayed 2 nights in Jul 2024

2/10 Terrible

Emma

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We did not stay here after seeing the conditions of the room. Bodily fluids… nicotine stained walls… and construction that was never mentioned before booking a room.
Stayed 1 night in Jul 2024

8/10 Good

Sarah

Stayed 1 night in Jul 2024

4/10 Poor

Sandy

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property has a notice that they are updating the property, however, I did not see any construction taking place. The carpet in the hallways and in the room were disgusting. Carpets were stained and the halls smelled of a strong perfume. I would highly recommend that you wait until updates and construction work have been completed.
Stayed 2 nights in May 2024

4/10 Poor

Gloria

Stayed 1 night in Jun 2024

2/10 Terrible

Michelle, Marshfield

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for one night with my two teenage daughters. The one positive we can point out is the air conditioning worked well. The property looks great from the outside, however inside was another story. The lobby smelled of smoke (cigarette and marijuana). The elevators had food in them. There were plates of leftover food randomly in the hallway as well. We walked down a long deserted hallway with several room doors propped open, flickering lights, and paper on the floors to find the pool. It did not feel safe at all. The hot tub was empty and the pool door not look nice. We decided not to swim. In our room, the door did not match without firmly pulling it closed, the toilet seat was barely hanging on the toilet, the shower made an awful sound, the one chair was in very bad shape, and the picture on the television was terrible. The room did seem clean though, and the beds were comfortable.
Stayed 1 night in Jun 2024

4/10 Poor

Terence

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not end up staying here as plans changed. Expedia was trying to contact them and they seemed to ignore them. It was too late by the time they did answer and I had to eat the cost.
Stayed 1 night in Jun 2024

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities
We were made to feel welcome and completely taken care of during the large re-model project happening at the facility. You have an awesome Staff.
Stayed 1 night in Jun 2024

4/10 Poor

Susan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was unable to stay in the room due to the excessive use od room air freshener causing a severe allergic reaction!! LOOKING FOR SOME SORT OF A REFUND!!!
Stayed 1 night in Jun 2024