Located in Madison, Best Western West Towne Suites is in the business district, within a 5-minute drive of West Towne Mall and Vitense Golfland. .This hotel is 1.5 mi (2.4 km) from University Research Park and 3.7 mi (6 km) from Hilldale Shopping Center.
What's nearby
West Towne Mall - 9 min walk - 0.5 miles
Hilldale Shopping Center - 8 min drive - 3.8 miles
Camp Randall Stadium - 11 min drive - 5.3 miles
University of Wisconsin-Madison - 11 min drive - 5.0 miles
Alliant Energy Center - 12 min drive - 8.1 miles
Getting around
Madison Station - 16 min drive
Dane County Regional Airport (MSN) - 27 min drive
Restaurants
Chick-fil-A - 11 min walk
McDonald's - 7 min walk
The Cheesecake Factory - 10 min walk
Dave & Buster's - 11 min walk
Olive Garden - 14 min walk
About this property
Best Western West Towne Suites
Hotel with free breakfast, a quick walk to West Towne Mall
Best Western West Towne Suites offers 98 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 25-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.
This Madison hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 98 individually decorated guestrooms, featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. 25-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Guests can catch a ride on the shuttle (surcharge), which operates within 15 miles.
Grab a bite from the snack bar/deli serving guests of Best Western West Towne Suites. A complimentary cooked-to-order breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Guests may use a bus station shuttle for a surcharge, and free self parking is available onsite.
A complimentary cooked-to-order breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Electric car charging station on site
Area shuttle (surcharge) up to 15 mi
Bus station shuttle (surcharge)
Free self parking on site
Free RV/bus/truck parking on site
Wheelchair-accessible parking and van parking available
Food and drink
Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
Coffee and tea in common areas
Snack bar/deli
Things to do
Gym
Library
TV in common areas
Family friendly
In-room microwave
In-room refrigerator
Laundry facilities
Rollaway/extra bed (surcharge)
Snack bar/deli
Conveniences
24-hour front desk
ATM
Laundry facilities
Luggage storage
Safe at front desk
Shared microwave
Water dispenser
Guest services
Concierge services
Housekeeping (daily)
Multilingual staff
Turndown service
Business services
24-hour business center
Computer station
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Elevator
Lever door handles
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
More
2 floors
Fireplace in lobby
Room amenities
Bedroom
Blackout drapes
Pillowtop mattress
Premium bedding
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
25-inch LCD TV with premium cable channels
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Free local calls
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 35 per accommodation (varies based on length of stay), plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Children and extra beds
Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Property payment types
Important information
Optional extras
Pet deposit: USD 150 per stay
Pet fee: USD 35 per accommodation (varies based on length of stay)
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
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Best Western West Towne Suites Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
I picked the option to pay at the property so I could pay in USD. The property charged my card the morning before my check in.
I was then put into a terrible room that had water damage and mould.
This place holds a special place in my heart - we stayed here for the better part of three weeks during a very stressful health crisis in our family. This served as our home away from home and the made-to-order pancakes in the morning served as a much-needed comfort to very long days. The beds were heavenly, the campus was clean, and the staff were very helpful. Thank you!
The hotel is very clean. Close to the mall and other activities in Madison. The cook to order breakfast and sitting area was excellent! Overall good value and great location in Madison!
Julie
Stayed 1 night in Nov 2024
6/10 Okay
Chris
Dec 3, 2024
Liked: Cleanliness, amenities
This property is in the worst shape I have seen it in 30 years. The room especially is badly in need of a renovation. I also did not appreciate the check-in clerk telling me they did not have the 2nd-floor suite I requested, when in fact they did have one and he switched my room after registering my displeasure. The morning clerk has been there for years and was great.
Chris
Stayed 1 night in Nov 2024
10/10 Excellent
Lisa
Traveled with family
Dec 1, 2024
Great location. Very efficient and friendly staff.
I made a last minute reservation by calling Best Western as the weather conditions weren't favorable for an early doctor appointment next day as I was traveling from an hour away. Great stay & booked another stay for my next out of town appointment. Tried booking online in an app & dates were wrong. They also take AARP!!🤗