With a stay at Quest Mackay on Gordon in Mackay, you'll be near the beach, within a 10-minute walk of Queens Park Orchid House and Artspace Mackay. .This luxury hotel is 0.7 mi (1.2 km) from Mackay Enertainment and Convention Centre and 0.8 mi (1.2 km) from Jubilee Park.
What's nearby
Mackay Enertainment and Convention Centre - 11 min walk - 0.6 miles
Bluewater Lagoon - 17 min walk - 0.9 miles
Caneland Central - 18 min walk - 1.0 mile
Harrup Park - 2 min drive - 1.3 miles
Mackay Base Hospital - 5 min drive - 2.5 miles
Getting around
Mackay Station - 10 min drive
Mackay, QLD (MKY) - 8 min drive
Restaurants
The Grazing Goat Cafe - 6 min walk
Palace Hotel - 6 min walk
Burger Urge - 2 min walk
Zambrero - 6 min walk
Jamaica Blue - 6 min walk
About this property
Quest Mackay on Gordon
Luxury hotel with a fitness center and spa services
Quest Mackay on Gordon offers 115 air-conditioned accommodations with DVD players and safes. Rooms open to balconies. Beds feature premium bedding. 42-inch flat-screen televisions come with digital channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on weekdays only.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services.
Make yourself at home in one of the 115 air-conditioned rooms featuring refrigerators and microwaves. Rooms have private balconies. 42-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area.
Take advantage of the hotel's room service (during limited hours). Cooked-to-order breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and luggage storage. Event facilities at this hotel consist of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Room service (during limited hours) is available.
Languages
Arabic, English, Filipino, Thai
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Self parking on site (AUD 10 per day)
Limited onsite parking
Food and drink
Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: AUD 10 to 25 per person
Things to do
Gym
Outdoor pool
Family friendly
DVD player
In-room microwave
In-room refrigerator
Laundry facilities
Outdoor pool
Conveniences
Laundry facilities
Luggage storage
Newspapers in lobby
Safe at front desk
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping (weekdays only)
Tour and ticket assistance
Business services
Business center
Conference space
Meeting room
Outdoors
Barbecue grill
Picnic area
Terrace
Spa
Spa services
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
Banquet hall
Smoke-free property
Room amenities
Bedroom
Premium bedding
Bathroom
Free toiletries
Hair dryer
Towels provided
Entertainment
42-inch flat-screen TV with digital channels
DVD player
Food and drink
Coffee/tea maker
Cookware, dishware, and utensils
Electric kettle
Limited room service
Microwave
Refrigerator
Restaurant dining guides
Stovetop
Toaster
More
Air conditioning
Connecting rooms available
Desk
Iron/ironing board
Laptop workspace
Laundry detergent
Phone
Safe
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in fee: AUD 50
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: AUD 50
Special check-in instructions
The property charges 2.5 percent for credit card payments
The front desk is open Monday - Friday (8:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Reception hours are 8 AM to 11 PM on Saturdays; 8 AM to 9:30 PM on Sundays.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for AUD 10 per night
Property payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately AUD 10 to 25 per person
Self parking fee: AUD 10 per day
Early check-in fee: AUD 50 (subject to availability)
Late check-out fee: AUD 50 (subject to availability)
Crib (infant bed) fee: AUD 10 per night
Credit card charges are subject to a surcharge of 2.5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Mackay Gordon
Mackay Quest
Quest Gordon Apartment Mackay
Quest Mackay
Quest Mackay Gordon
Quest Mackay Gordon Apartment
Quest Gordon
Quest Mackay on Gordon Hotel
Quest Mackay on Gordon Mackay
Quest Mackay on Gordon Hotel Mackay
Quest Mackay on Gordon Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Charming but the bed sheets were dirty when we got there. We informed the lady and she brought us new ones but we had to help her make the bed. She said they’d send someone the next day to do it all correctly and change the sheets again. That didn’t happen. Otherwise lovely place with friendly staff
Great hotel, very quiet but close to restaurants, cafes and a supermarket. Spotlessly clean, well maintained. Staff were all friendly and helpful. Would definitely stay here again.