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Mackay Resort Motel

4.0 star property

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Photo gallery for Mackay Resort Motel

Exterior
Garden view
Self-Contained Family Room | Terrace/patio
Luxury King Spa Suite | In-room dining
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
$112
$102 nightly
$112 total
Total with taxes and fees
Mar 9 - Mar 10

Explore the area

View in a map
154 Nebo Road, West Mackay, QLD, 4740
  • Place, Mackay Regional Botanic Gardens
    ‪12 min walk‬
  • Place, Mackay Base Hospital
    ‪3 min drive‬
  • Place, Harrup Park
    ‪7 min drive‬
  • Airport, Mackay, QLD (MKY)
    ‪8 min drive‬

Room options

View all photos for Standard Family Room

Standard Family Room | Minibar, desk, laptop workspace, blackout drapes

Standard Family Room

9.2 out of 10
Wonderful
(9 reviews)
  • 312 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Executive Spa Suite

Executive Spa Suite | Minibar, desk, laptop workspace, blackout drapes

Executive Spa Suite

  • 279 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Queen Room

Deluxe Queen Room | Minibar, desk, laptop workspace, blackout drapes

Deluxe Queen Room

8.8 out of 10
Excellent
(13 reviews)
  • 279 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Self-Contained Twin Room

Self-Contained Twin Room | Minibar, desk, laptop workspace, blackout drapes

Self-Contained Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Self-Contained Family Room

Self-Contained Family Room | Minibar, desk, laptop workspace, blackout drapes

Self-Contained Family Room

9.6 out of 10
Exceptional
(8 reviews)
  • Garden view
  • 462 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

View all photos for Standard Twin Room, Accessible

Standard Twin Room, Accessible | Bathroom | Eco-friendly toiletries, hair dryer, towels

Standard Twin Room, Accessible

  • 441 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Twin Room

Minibar, desk, laptop workspace, blackout drapes

Deluxe Twin Room

8.8 out of 10
Excellent
(5 reviews)
  • 279 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Luxury King Spa Suite

Luxury King Spa Suite | Minibar, desk, laptop workspace, blackout drapes

Luxury King Spa Suite

  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | Minibar, desk, laptop workspace, blackout drapes

Standard Twin Room

9.0 out of 10
Wonderful
(8 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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The price is $92
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Total with taxes and fees
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About the neighborhood

Mackay

With a stay at Mackay Resort Motel in Mackay (West Mackay), you'll be within a 5-minute drive of Mackay Regional Botanic Gardens and Mackay Base Hospital. .This motel is 1.5 mi (2.3 km) from Mackay Enertainment and Convention Centre and 1.5 mi (2.4 km) from Harrup Park.
View more Motels in MackayOpens in a new window

What's nearby

  • Mackay Regional Botanic Gardens - 12 min walk - 0.7 miles
  • Caneland Central - 2 min drive - 1.4 miles
  • Bluewater Lagoon - 3 min drive - 1.6 miles
  • Mackay Base Hospital - 3 min drive - 1.0 mile
  • Harrup Park - 7 min drive - 2.1 miles

Getting around

  • Mackay Station - 4 min drive
  • Mackay, QLD (MKY) - 5 min drive

Restaurants

  • ‪Hungry Jack's - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪KFC - ‬12 min walk
  • ‪Austral Hotel - ‬3 min drive
  • ‪The Coffee Club Café - Caneland Central - ‬3 min drive

About this property

Mackay Resort Motel

Mackay Resort Motel offers 40 air-conditioned accommodations with minibars and coffee/tea makers. 43-inch Smart televisions come with premium digital channels. Bathrooms include complimentary toiletries and hair dryers.

This Mackay motel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.
Make yourself at home in one of the 40 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this motel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Enjoy local and international cuisine at Blue Gecko, a poolside restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the poolside bar. Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 8:30 AM and on weekends from 7:00 AM to 9:00 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Mackay? This motel has 603 square feet (56 square meters) of space consisting of a conference center and 3 meeting rooms. Free self parking is available onsite.
A complimentary manager's reception is offered each day.
Blue Gecko - This poolside restaurant specializes in local and international cuisine and serves breakfast only. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 8:30 AM on weekdays and 7:00 AM to 9:00 AM on weekends; AUD 5 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Blue Gecko

Things to do

  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's games
  • Children's pool
  • Fenced pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business center
  • Conference center (603 square feet of space)

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Banquet hall
  • Built in 2000
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 43-inch smart TV with premium digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Freezer
  • Limited room service
  • Mini-fridge
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (7 AM - 5:00 PM) and Saturday - Sunday (7:00 AM - noon)
Guests will receive lockbox information
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Saturday and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 25.0 per night
Cribs (infant beds) are available for AUD 10.0 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 5.00 to 20.00 per person
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

This property does not have elevators
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Mackay Resort Motel
Mackay Resort Motel Motel
Mackay Resort Motel West Mackay
Mackay Resort Motel Motel West Mackay

Mackay Resort Motel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 536 out of 993 reviews
Rating 8 - Good. 370 out of 993 reviews
Rating 6 - Okay. 65 out of 993 reviews
Rating 4 - Poor. 16 out of 993 reviews
Rating 2 - Terrible. 6 out of 993 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Robert, Giru

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 1 night in Nov 2025

10/10 Excellent

Robert, Giru

Stayed 1 night in Nov 2025

6/10 Okay

Adam

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Parking is terrible it should be numbered for each room bed was horrible way to soft offers no support
Stayed 1 night in Nov 2025

10/10 Excellent

Tascha

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, good location, friendly service.
Stayed 2 nights in Oct 2025

8/10 Good

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Great rooms.
Stayed 2 nights in Nov 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities withbpool and bar/restaurant. Has everything a motel needs. Will wtay again on my return to Mackay next year.
Stayed 3 nights in Oct 2025

10/10 Excellent

Ashley

Stayed 1 night in Nov 2025

6/10 Okay

David

Traveled with family
Disliked: Cleanliness, amenities
Everything was fine except the seweage smell from the bathroom, coming up through the pipes or something. We had to keep the door closed or it was unliveable. There was no staff on duty while we were there. You might want to investigate that.
Stayed 1 night in Oct 2025

8/10 Good

Stefan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Jodi

Stayed 1 night in Oct 2025

8/10 Good

gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Rob

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was really nice .. The parking situation needs to be managed .. No good to advertise parking if it is not allocated to a room .. hit n miss parking is not acceptable and would be the only reason for not rebooking at this venue on a future occasion
Stayed 2 nights in Oct 2025

8/10 Good

Jennah

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was quick and good for what we needed as just passing through. Staff were very helpful with late check in and organising breakfast orders for following morning. However room did appear a little dusty, light fitting above one of kids beds was also hanging out of wall and unfortunately our breakfast was cold by the time it arrived,
Stayed 1 night in Sep 2025

8/10 Good

Gabriele

Liked: Cleanliness, staff & service, property conditions & facilities
The motel is in a very convenient position to get to all places, including the hospital. I enjoyed my stay there and would come back any time.
Stayed 3 nights in Sep 2025

10/10 Excellent

TL

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My review is excellence in everything, it was one of the best places I’ve ever stayed and I’ve stayed at a lot of places, welcoming accomodating, friendly, the food was amazing. Thank you Mackay Resort for all that you done. Will be spreading the word xoxo
Stayed 2 nights in Sep 2025

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great! 10/10
Stayed 1 night in Sep 2025

6/10 Okay

Joanne, Hope Vale

Traveled with partner
Good for night stop over
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service for a sales person needing some freezer storage. Rooms are excellent for “office space” shower has excellent pressure. Bed is too soft for my liking.
Stayed 1 night in Sep 2025

8/10 Good

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Ivy

Stayed 1 night in Aug 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very good and had everything we needed. The staff were very friendly and helpful. Of special note, we loved having a drink in the beautiful pool area. The restaurant does breakfast and this was excellent and very reasonably priced. Would happily come back.
Stayed 2 nights in Aug 2025

10/10 Excellent

Nova

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Warm and comfortable

Great little motel, warm, comfortable, close to everything . Was really impressed with extra blankets and heater in the room
Stayed 5 nights in Aug 2025

10/10 Excellent

Shantel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025