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Dreams Madeira Resort Spa & Marina

5.0 star property

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Photo gallery for Dreams Madeira Resort Spa & Marina

3 outdoor pools, pool umbrellas, sun loungers
Property video
Restaurant
Beach bar
3 outdoor pools, pool umbrellas, sun loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

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Sitio da Piedade, Machico, Madeira, 9200-044
  • Place, Sao Lourenco Point
    ‪1 min walk‬
  • Place, Machico Beach
    ‪12 min drive‬
  • Place, Funchal Marina
    ‪33 min drive‬
  • Airport, Funchal (FNC-Cristiano Ronaldo)
    ‪16 min drive‬

Room options

View all photos for Double Room, Balcony (2 Adults + 1 child)

Double Room, Balcony (2 Adults + 1 child) | Down comforters, minibar, in-room safe, desk

Double Room, Balcony (2 Adults + 1 child)

  • 312 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Junior Suite, 1 Bedroom, Balcony (4 Adults)

Down comforters, minibar, in-room safe, desk

Junior Suite, 1 Bedroom, Balcony (4 Adults)

9.0 out of 10
Wonderful
(12 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, Balcony, Marina View (2 adults + 2 children)

Down comforters, minibar, in-room safe, desk

Apartment, Balcony, Marina View (2 adults + 2 children)

  • 635 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, Balcony, Marina View

Down comforters, minibar, in-room safe, desk

Apartment, Balcony, Marina View

  • 635 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, Balcony, Marina View (3 Adults + 1 Child)

Down comforters, minibar, in-room safe, desk

Apartment, Balcony, Marina View (3 Adults + 1 Child)

  • 635 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, Balcony, Marina View (2 Adults + 1 Child)

Down comforters, minibar, in-room safe, desk

Apartment, Balcony, Marina View (2 Adults + 1 Child)

  • 635 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Double Room, Balcony, Garden View

Down comforters, minibar, in-room safe, desk

Double Room, Balcony, Garden View

10.0 out of 10
Exceptional
(5 reviews)
  • 312 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Double Sofa Bed OR 1 King Bed

View all photos for Double Room, Balcony, Sea View (2 adults+ 1 child)

Down comforters, minibar, in-room safe, desk

Double Room, Balcony, Sea View (2 adults+ 1 child)

  • Sea view
  • 312 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Double Sofa Bed OR 1 King Bed

View all photos for Double Room, Balcony, Sea View

Down comforters, minibar, in-room safe, desk

Double Room, Balcony, Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 312 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Double Sofa Bed OR 1 King Bed

View all photos for Double Room, Balcony, Ocean View (Preferred Club, 2 Adults + 1 Child)

Down comforters, minibar, in-room safe, desk

Double Room, Balcony, Ocean View (Preferred Club, 2 Adults + 1 Child)

  • 312 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Double Sofa Bed OR 1 King Bed

View all photos for Double Room, Balcony, Ocean View (Preferred Club)

Down comforters, minibar, in-room safe, desk

Double Room, Balcony, Ocean View (Preferred Club)

8.6 out of 10
Excellent
(4 reviews)
  • Ocean view
  • 312 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Double Sofa Bed OR 1 King Bed

View all photos for Double Room, Pool Access (Preferred Club)

Double Room, Pool Access (Preferred Club) | Down comforters, minibar, in-room safe, desk

Double Room, Pool Access (Preferred Club)

  • 323 sq ft
  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Suite (Preferred Club, 2 Adults + 1 Child)

Down comforters, minibar, in-room safe, desk

Suite (Preferred Club, 2 Adults + 1 Child)

  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Double Sofa Bed

View all photos for Club Suite, Terrace (Preferred Club, 3 Adults + 1 Child)

Down comforters, minibar, in-room safe, desk

Club Suite, Terrace (Preferred Club, 3 Adults + 1 Child)

  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 1 Double Sofa Bed

View all photos for Suite (Preferred Club, 4 Adults)

Down comforters, minibar, in-room safe, desk

Suite (Preferred Club, 4 Adults)

  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 1 Double Sofa Bed

View all photos for Villa, Private Pool, Sea View (Preferred Club, 8 Adults)

Down comforters, minibar, in-room safe, desk

Villa, Private Pool, Sea View (Preferred Club, 8 Adults)

  • 2013 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Villa, Private Pool, Sea View (Preferred Club, 3 Adults + 2 Children)

Down comforters, minibar, in-room safe, desk

Villa, Private Pool, Sea View (Preferred Club, 3 Adults + 2 Children)

  • 2013 sq ft
  • 3 bedrooms
  • Sleeps 5
  • 2 King Beds, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Villa, Private Pool, Sea View (Preferred Club, 5 Adults + 3 Children)

Down comforters, minibar, in-room safe, desk

Villa, Private Pool, Sea View (Preferred Club, 5 Adults + 3 Children)

  • 2013 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Villa, Private Pool, Sea View (Preferred Club, 4 Adults + 2 Children)

Down comforters, minibar, in-room safe, desk

Villa, Private Pool, Sea View (Preferred Club, 4 Adults + 2 Children)

  • 2013 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Villa, Private Pool, Sea View (Preferred Club, 6 Adults + 2 Children)

Down comforters, minibar, in-room safe, desk

Villa, Private Pool, Sea View (Preferred Club, 6 Adults + 2 Children)

  • 2013 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Villa, Private Pool, Sea View (Preferred Club, 7 Adults + 1 Child)

Down comforters, minibar, in-room safe, desk

Villa, Private Pool, Sea View (Preferred Club, 7 Adults + 1 Child)

9.4 out of 10
Exceptional
(3 reviews)
  • 2013 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Villa, Private Pool, Sea View (Preferred Club, 4 Adults + 2 Children)

Down comforters, minibar, in-room safe, desk

Villa, Private Pool, Sea View (Preferred Club, 4 Adults + 2 Children)

  • 2013 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite (Preferred Club, 2 Adults + 2 Children)

Down comforters, minibar, in-room safe, desk

Suite (Preferred Club, 2 Adults + 2 Children)

  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 1 Double Sofa Bed

View all photos for Junior Suite (2 Adults + 2 Children)

Down comforters, minibar, in-room safe, desk

Junior Suite (2 Adults + 2 Children)

  • 58 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, Balcony, Marina View (4 Adults)

Down comforters, minibar, in-room safe, desk

Apartment, Balcony, Marina View (4 Adults)

  • 59 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Bedroom, Balcony, Ocean View (Preferred Club, 4 Adults)

Down comforters, minibar, in-room safe, desk

Junior Suite, 1 Bedroom, Balcony, Ocean View (Preferred Club, 4 Adults)

  • 58 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Room, 2 Bedrooms (Preferred Club, 6 Adults)

Down comforters, minibar, in-room safe, desk

Family Room, 2 Bedrooms (Preferred Club, 6 Adults)

  • 87 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Large Twin Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, 2 Bedrooms (Preferred Club, 2 Adults + 2 Children)

Down comforters, minibar, in-room safe, desk

Family Room, 2 Bedrooms (Preferred Club, 2 Adults + 2 Children)

  • 85 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Large Twin Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, 2 Bedrooms (Preferred Club, 3 Adults + 2 Children)

Down comforters, minibar, in-room safe, desk

Family Room, 2 Bedrooms (Preferred Club, 3 Adults + 2 Children)

  • 87 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Large Twin Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, 2 Bedrooms (Preferred Club, 4 Adults + 2 Children)

Down comforters, minibar, in-room safe, desk

Family Room, 2 Bedrooms (Preferred Club, 4 Adults + 2 Children)

  • 87 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Large Twin Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Ocean View (Preferred Club, 4 Adults)

Down comforters, minibar, in-room safe, desk

Suite, Ocean View (Preferred Club, 4 Adults)

  • 77 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 1 Double Sofa Bed

View all photos for Suite, Ocean View (Preferred Club, 2 Adults + 1 Child)

Down comforters, minibar, in-room safe, desk

Suite, Ocean View (Preferred Club, 2 Adults + 1 Child)

  • 77 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Double Sofa Bed

View all photos for Suite, Ocean View (Preferred Club, 2 Adults + 2 Children)

Down comforters, minibar, in-room safe, desk

Suite, Ocean View (Preferred Club, 2 Adults + 2 Children)

  • 77 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 1 Double Sofa Bed

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About the neighborhood

Machico

When you stay at Dreams Madeira Resort Spa & Marina in Machico, you'll be on the beach and steps from Sao Lourenco Point. .This beach hotel is 3.1 mi (5 km) from Whale Museum and 3.2 mi (5.2 km) from Madeira Whale Museum.

What's nearby

  • Sao Lourenco Point - 1 min walk - 0.0 miles
  • Machico Beach - 12 min drive - 6.1 miles
  • Funchal Farmers Market - 32 min drive - 20.2 miles
  • Funchal Marina - 33 min drive - 20.7 miles
  • CR7 Museum - 34 min drive - 20.9 miles

Getting around

  • Cristiano Ronaldo Airport (FNC) - 15 min drive

Restaurants

  • ‪Maré Alta - ‬11 min drive
  • ‪O Pescador - ‬12 min drive
  • ‪Alforno Madeira - ‬11 min drive
  • ‪Oishii - ‬1 min walk
  • ‪World Cafe - ‬2 min walk

About this property

Dreams Madeira Resort Spa & Marina

Dreams Madeira Resort Spa & Marina offers 366 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies. Beds feature down comforters. 65-inch Smart televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

This Machico hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Dreams Spa *. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily.
Make yourself at home in one of the 366 air-conditioned rooms featuring minibars and Smart televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, a complimentary water park, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at one of the hotel's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 5 bars/lounges or 2 poolside bars.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is available for a surcharge.
Dreams Madeira Resort Spa & Marina has 7 restaurants on site.
Late night fare is available from 24-hour room service.

All inclusive details

All-inclusive room rates at Dreams Madeira Resort Spa & Marina are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Onsite parking includes off-street options

Food and drink

  • 2 poolside bars
  • 5 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe

Things to do

  • 3 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Library
  • Playground

Family friendly

  • 3 outdoor pools
  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • In-room crib
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • 3 floors
  • 5 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2013
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - September 2024
  • Smoking not allowed
  • Traditional architecture
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib

Bathroom

  • Bathrobes
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Quinta Do Lorde Marina Machico
Quinta Do Lorde Resort Hotel Marina
Quinta Do Lorde Resort Hotel Marina Machico
Quinta Lorde
Quinta Lorde Resort Hotel Marina Machico
Quinta Lorde Resort Hotel Marina Machico
Quinta Lorde Resort Hotel Marina
Quinta Lorde Marina Machico
Quinta Lorde Marina
Hotel Quinta Do Lorde Resort Hotel Marina Machico
Machico Quinta Do Lorde Resort Hotel Marina Hotel
Hotel Quinta Do Lorde Resort Hotel Marina
Quinta Do Lorde Resort Hotel Marina Machico
Quinta Lorde Marina Machico

Dreams Madeira Resort Spa & Marina Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 126 out of 199 reviews
Rating 8 - Good. 35 out of 199 reviews
Rating 6 - Okay. 20 out of 199 reviews
Rating 4 - Poor. 10 out of 199 reviews
Rating 2 - Terrible. 8 out of 199 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Brad

Stayed 4 nights in Nov 2025

10/10 Excellent

Israel

Stayed 6 nights in Oct 2025

10/10 Excellent

Joyce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all above our expectations. We were made made so welcome
Stayed 9 nights in Nov 2025

8/10 Good

Kerrie-ann

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a short break at Dreams Madeira Resort. First impressions were that the resort was lovely, Renata on reception was very welcoming. She helped us book ahead for 2 restaurants - highly recommend Oishi Teppanyaki and Carvao the food was excellent! We found the world food buffet restaurant varied. The resort had a good selection of bars, restaurants, a cafe & an ice cream shop by the marina! We stayed in a double room which was nicely decorated and a good size. Had a bath and shower! Some thought needs to go into layout/storage - not much drawer space and no mirrors with electrical points for drying hair etc. There was some times when there was a sewage smell but not sure why as it did then clear. The location is a bit remote, however with everything on site you would have everything you need for a relaxing break. The PR8 hike is in walking distance and the hotel offer a shuttle to Funchal for the day - €10each way pp. They have a guest experience team to help arrange other activities and whale/dolphin boat tours at the marina. Carolina & Pedro of the entertainment team were great - recommend the Poncha & Intro to Portuguese. My husband was injured while on site which was not ideal, more care for site facilities is needed as this could have been avoided. Following this the staff did everything they could to assist us in getting medical treatment and card - we are especially grateful to the staff, lifegaurd Orlando, Artur of the guest team and Joao the resort driver!
Stayed 5 nights in Nov 2025

6/10 Okay

Adam

Stayed 7 nights in Nov 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, great location, wonderful staff and food
Stayed 3 nights in Nov 2025

10/10 Excellent

Connie

Room was comfortable and spacious. We were verr
Stayed 3 nights in Nov 2025

10/10 Excellent

Mohammad

Stayed 5 nights in Nov 2025

10/10 Excellent

mary

Liked: Cleanliness, amenities, property conditions & facilities
Staff, food and ambiance were excellent.
Stayed 2 nights in Nov 2025

10/10 Excellent

Lesley

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Really neat hotel-looks like an old village. Did preferred club and enjoyed that extra perk.
Stayed 1 night in Oct 2025

6/10 Okay

Maria

Traveled with family
Disliked: Amenities
Para las 5 estrellas no es tan bueno le hace falta más de todo
Stayed 7 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful views, comfortable room.
Stayed 1 night in Oct 2025

6/10 Okay

McKenley

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
The property is beautiful and rooms were very nice. Pools were clean but freezing cold, as none are heated except in the spa and there’s no hot tubs either. Coffee shop was excellent, the young lady that works there was amazing. Gelato place was good. The sports bar left a lot to be “desired.” Workers were rude and after ordering drinks 2 times we never received them. Took an hour to get our food when we ordered before others who received theirs in a fraction of the time. The teppanyaki was amazing and our chef was a delight. Carvao was okay, ordered our steak medium and it came out well done. Buffet was subpar and dinner was often cold. Overall, this resort needs some work but it was fine for a few days.
Stayed 4 nights in Oct 2025

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities
Such a beautiful resort
Stayed 9 nights in Jul 2025

10/10 Excellent

Raul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Oct 2025

10/10 Excellent

Heidi

Stayed 5 nights in Oct 2025

10/10 Excellent

Bronagh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really lovely stay at this hotel

The set up and architecture of the village is great. Staff in sports bar, cocktail bar, Oishii, entertainment and spa were great. The coffee in the coffee bar was fab and the staff there were lovely. There was always a sunbed which was good. Food in Oishii and Beach bar was particularly good. Having to book your restaurant at 8am the day of eating is a pain. Thankfully I'm a morning person so not such a big issue but it meant you had to sit with your finger ready at 8am or there'd be nothing available. I only found this out from other reviews not from reception. Food in world Cafe always only like warm, even if you were the first there! Reception service was very hit and miss. We weren't told on arrival that our bracelet opened our door, only found out when we went to get a second key card. Waited about 15 mins at reception while someone went through the whole app with someone checking in, finally a lady (skipped me and attended a woman behind me first) came over and asked if she could help. She was the one told us we didn't need a card to open the door. I asked for a robe and she said no problem and put it into her phone, I never got a robe. The day of checking out I asked for a packed breakfast as our flight was at 6:30. I was told this was no problem so we were put down for 2 packs, again I watched her put it into the computer. The next morning when we went to get it there was no record of it and no packs. I was really annoyed as I'd left nuts and small snacks behind.
Stayed 4 nights in Oct 2025

10/10 Excellent

Munazza

Liked: Cleanliness, staff & service, property conditions & facilities
⭐️⭐️⭐️⭐️⭐️ Lovely stay at Dreams Madeira We had a really lovely stay at Dreams Madeira. The resort was spotless, staff were friendly, and the atmosphere was calm and relaxing. I’d definitely recommend booking a Preferred Club room — it really elevated the experience. The time of year we visited was perfect, not too busy, and the evening shows were great. The only areas for improvement were the restaurant booking system, which wasn’t very straightforward (we could only book via reception as Preferred guests), and the sun-lounger cushions — they weren’t always available and, when they were, some were a bit mucky. Easy enough to fix with a towel, but slightly off-putting. Overall, a wonderful experience — we’d happily return!
Stayed 5 nights in Sep 2025

6/10 Okay

Jessica

Liked: Staff & service, property conditions & facilities
The place was nice, the beach within the hotel is great, staff are all very friendly and helpful, and the activities held by the resort are lovely. However: The floor of our room was filthy and was never mopped by the staff when they cleaned during the time we were there. Two of us got food poisoning that lasted 24 hours (we only ate at the hotel). This caused one of us to be unable to attend the whale/dolphin watching and due to it being too short notice, we were refused a refund on the cost of the trip. There are no security cameras near the lifts and toilets, which is pretty worrying as a woman. We found this out because one of us accidentally left their handbag in the toilet near the restaurants for 30 minutes and upon returning, the contents of it had been stolen. The bar service is painfully slow, especially the bar near reception, easily waiting an hour to order and receive a drink.They also dont play music and it's just awkwardly quiet in there, but it's the only one open late. There is minimal evening entertainment and everything stops around 11pm. It's very dull. The Mediterranean restaurant was pretty bland, and the tappenyaki restaurant was nice but a pretty minimal effort from the chefs. The Aircon broke in our room on our penultimate night. We noticed in the morning that it no longer stayed on and just shutdown suddenly despite working fine before. As we were leaving early the next day we didn't bother raising this.
Stayed 7 nights in Sep 2025

10/10 Excellent

Stacey Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing. I will be back and that's a fact. The negatives that people talk of should be taken like a pinch of salt. Yes there is a few little improvements here and there but on the whole the food was amazing the place was lovely and it's just a lovely place
Stayed 9 nights in Sep 2025

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the most spectacular resort we have stayed at. The staff was friendly, the room was spotless, the beach was stunning! We were so happy to see a variety of spots to each. We look forward to coming back again! What a wonderful vacation we had.
Stayed 3 nights in Oct 2025

10/10 Excellent

Karunvir

Stayed 1 night in Sep 2025

10/10 Excellent

David, London

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing views Close to Funchal and airport
Stayed 7 nights in Sep 2025

6/10 Okay

Karunvir

Stayed 2 nights in Sep 2025

10/10 Excellent

Daniel

Stayed 2 nights in Sep 2025