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Crowne Plaza Maastricht, an IHG Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Crowne Plaza Maastricht, an IHG Hotel

Point of interest
Bar (on property)
Minibar, in-room safe, desk, laptop workspace
Exterior
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Spa
  • Bar
  • Parking available
  • Gym
  • Pet friendly
  • Room service

Explore the area

Map
Ruiterij 1, Maastricht, 6221 EW
  • Centre Ceramique
    2 min walk
  • Japanese Restaurant Kobe
    1 min walk
  • Maastricht (ZYT-Maastricht Train Station)
    9 min walk
  • Maastricht (MST-Maastricht - Aachen)
    12 min drive

Room options

View all photos for Premium Room, 2 Queen Beds, River View (River Meuse View)

Minibar, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds, River View (River Meuse View)

  • 258 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

Premium Room | Minibar, in-room safe, desk, laptop workspace

Premium Room

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

  • 258 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, River View (River Meuse View)

Premium Room, 1 King Bed, River View (River Meuse View) | Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, River View (River Meuse View)

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Walk-In Shower)

Room amenity

Premium Room, 1 King Bed (Walk-In Shower)

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Walk-In Shower)

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible | Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 Queen Bed

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed, Balcony

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 Queen Bed, Balcony

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed (Plein 1992)

Room amenity

Premium Room, 1 King Bed (Plein 1992)

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 463 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, River View (River Meuse View)

Minibar, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds, River View (River Meuse View)

  • 301 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, River View (River Meuse View)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, River View (River Meuse View)

  • 614 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, River View (River Meuse View)

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, River View (River Meuse View)

  • 301 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Ground Floor

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Ground Floor

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Loft, 1 King Bed (with Loft)

Standard Loft, 1 King Bed (with Loft) | Minibar, in-room safe, desk, laptop workspace

Standard Loft, 1 King Bed (with Loft)

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony

Premium Room, 1 King Bed, Balcony | Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Balcony

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Balcony

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen Beds

Minibar, in-room safe, desk, laptop workspace

Junior Suite, 2 Queen Beds

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Twin Beds

Premium Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Premium Room, 2 Twin Beds

  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, River View (River Meuse View)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, River View (River Meuse View)

  • 614 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Plein 1992)

Room amenity

Premium Room, 1 King Bed (Plein 1992)

  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Room

Designhotel Maastricht

Free WiFi
Gym
Game room
Breakfast available
4.1 out of 5, Very Good, (909)
The price is $75
per night
$96 total
includes taxes & fees
Jan 14 - Jan 15
Designhotel Maastricht

About the neighborhood

Maastricht

A stay at Crowne Plaza Maastricht, an IHG Hotel places you in the heart of Maastricht, within a 15-minute walk of Vrijthof and Centre Ceramique. .This hotel is 0.3 mi (0.5 km) from Yogaplace Maastricht and 0.5 mi (0.8 km) from Fair Play Casino Maastricht.

What's nearby

  • Basilica of Our Lady - 8 min walk
  • Market - 12 min walk
  • Vrijthof - 14 min walk
  • Maastricht University - 15 min walk
  • Mecc Maastricht - 4 min drive

Getting around

  • Maastricht (ZYT-Maastricht Train Station) - 9 min walk
  • Maastricht (MST-Maastricht - Aachen) - 12 min drive

Restaurants

  • ‪Kapulaga - ‬2 min walk
  • ‪Café Zuid - ‬3 min walk
  • ‪Café Servaas - ‬3 min walk
  • ‪Mocha Maastricht BV - ‬2 min walk
  • ‪Gelateria Luna Rossa - ‬1 min walk

About this property

Crowne Plaza Maastricht, an IHG Hotel

Pet-friendly hotel connected to the convention center in Maastricht-Centre Urban District with 2 restaurants
Crowne Plaza Maastricht, an IHG Hotel offers 174 accommodations with minibars and safes. LED televisions come with digital channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Maastricht hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and facials.
Make yourself at home in one of the 174 guestrooms featuring minibars and LED televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with onsite massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a 24-hour fitness center and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and a hair salon.
Grab a bite at Restaurant de Mangerie, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Maastricht? This hotel has 10071 square feet (936 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.
Restaurant de Mangerie - This restaurant serves breakfast, lunch, and dinner.
Le club d Artagnan - This bar specializes in Mediterranean cuisine and serves lunch and light fare. Open daily.
24-hour room service is available.

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 22 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 28.50 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Le club d Artagnan
  • Restaurant de Mangerie

Things to do

  • 24-hour gym
  • Bicycle rentals
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference center (10,071 square feet of space)
  • Meeting rooms

Outdoors

  • On a river
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 50.00

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 29 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 35.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.61 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 28.50 per person
  • Self parking fee: EUR 22 per night
  • Pet fee: EUR 29 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 50.00 (subject to availability)
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Crowne Plaza Hotel Maastricht
Crowne Plaza Maastricht
Maastricht Crowne Plaza
Crowne Plaza Maastricht Hotel
Crowne Plaza Maastricht
Crowne Plaza Maastricht an IHG Hotel
Crowne Plaza Maastricht, an IHG Hotel Hotel
Crowne Plaza Maastricht, an IHG Hotel Maastricht
Crowne Plaza Maastricht, an IHG Hotel Hotel Maastricht

Crowne Plaza Maastricht, an IHG Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 336 out of 886 reviews" "
Rating 8 - Good. 380 out of 886 reviews" "
Rating 6 - Okay. 108 out of 886 reviews" "
Rating 4 - Poor. 39 out of 886 reviews" "
Rating 2 - Terrible. 23 out of 886 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

KAUSHIK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
It was an excellent stay at the Crown Plaza hotel. Location was superb. Walkable distance to all the major sites of interest and public transport. Well maintained and helpful staff.
Stayed 10 nights in Aug 2024

6/10 Okay

JOS

Disliked: Property conditions & facilities
Very high price. parking was a disaster. Instructions on how to get to their parking agar were wrong and led us into dangerous traffic situations. Glasses in room were dirty. Bed cover (comforter) was too short.
Stayed 1 night in Sep 2024

10/10 Excellent

Albert, Amsterdam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of everything! Dining, shopping and all of the sightseeing places!
Stayed 3 nights in Aug 2024

10/10 Excellent

Wing Huen R

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really like the special room
Stayed 1 night in Aug 2024

10/10 Excellent

christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

4/10 Poor

NC

Traveled with partner
Disliked: Amenities, property conditions & facilities
The room was not cleaned properly. Found previous occupants prescription pills, carpet was dirty. Requested & changed our own bed linen as housekeeping failed to service our room. Room aircon barely made a difference in the heat. No towels in the bathroom, had to ask. The bar & kitchen staff were not attentive, waited over an hour for an order, cancelled & went to eat elsewhere. It’s a disgrace cause we have stayed here before. The only good thing that the hotel has is its location.
Stayed 4 nights in Jul 2024

10/10 Excellent

Chirag

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Geoffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Heriberto

Traveled with family and small children
Liked: Staff & service
Great area, cleaning can improve
Stayed 3 nights in Jul 2024

2/10 Terrible

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great location and an excellent breakfast. Very helpful friendly staff
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible service
Stayed 1 night in Jul 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Jacqui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Gilberto, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Stacy

Stayed 1 night in Jun 2024

10/10 Excellent

Tisha

Stayed 2 nights in Jun 2024

8/10 Good

Alex

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for the city centre
Stayed 1 night in Jun 2024

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel in a great location close to town center. Accommodating friendly staff. Amazing restaurant. Spotlessly clean room. Would return without question.
Stayed 2 nights in Jun 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property in general, but older building. Our room curtains were not clean initially and had small spiders in them. Told the front desk and housekeeping came to try clean. But only used a broom, not a vacuum. Could have been better cleaned, especially after complaining. But other than that, all else was good. Location was nice, could walk to the train station. Loved Maastricht!
Stayed 2 nights in Jun 2024

10/10 Excellent

Kathy

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great location and rooms were comfortable and up to date. Friendly staff and plenty of restaurants and shopping nearby
Stayed 3 nights in May 2024