We stayed here as a break in our trip to VA Beach. The place is dated, but nice. We rode our Harley and this was in a beautiful area. We went out to eat, came back and sat by the pond for a while. Around 11 pm we were unable to access our room. Had to walk to the front and ask for help. Tired and frustrated we sat on the sidewalk till after 1 a.m. the girl at the desk tried her best, but couldnt get help. She opened the door to the nearest room and gained access through our patio door. There are no excuses for this kind of trouble. The girl tried, but the property service model is not designed to help after dark. They said they would request a 50% discount from hotels.com. It is not about the money. I will never stay here again. I would rather stay in town, where i know i can get in my room, and drive the parkway from there.