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OYO The Chiltern Hotel

3.0 star property

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December 2024
January 2025

Photo gallery for OYO The Chiltern Hotel

Deluxe Room, 1 Double Bed | 1 bedroom, desk, free WiFi, bed sheets
Deluxe Room, 1 Double Bed | 1 bedroom, desk, free WiFi, bed sheets
Meeting facility
Reception
Deluxe Room, 1 Double Bed | 1 bedroom, desk, free WiFi, bed sheets

Reviews

6.2 out of 10

Popular amenities

  • Room service
  • Gym
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
Waller Avenue, Luton, England, LU4 9RU
  • Luton Town Football Club
    3 min drive
  • Genting Casino Luton
    4 min drive
  • Luton Mall
    5 min drive
  • London (LTN-Luton)
    13 min drive

Room options

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | 1 bedroom, desk, free WiFi, bed sheets

Deluxe Room, 1 Double Bed

  • 100 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds | 1 bedroom, desk, free WiFi, bed sheets

Standard Triple Room, Multiple Beds

  • 100 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | 1 bedroom, desk, free WiFi, bed sheets

Standard Room, 1 Double Bed

  • 100 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | 1 bedroom, desk, free WiFi, bed sheets

Deluxe Room, 2 Twin Beds

  • 100 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | 1 bedroom, desk, free WiFi, bed sheets

Standard Room, 2 Twin Beds

  • 100 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room | 1 bedroom, desk, free WiFi, bed sheets

Family Room

  • 100 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Thistle Express London Luton

Free WiFi
Parking available
Housekeeping
24/7 front desk
3.9 out of 5, Good, (1010)
The price is $61
per night
$74 total
includes taxes & fees
Jan 6 - Jan 7
Thistle Express London Luton

About the neighborhood

Luton

Located in Luton, OYO The Chiltern Hotel is within a 5-minute drive of Genting Casino Luton and Grosvenor Casinos. .This hotel is 12.4 mi (19.9 km) from Woburn Safari Park and 2.2 mi (3.5 km) from Luton Mall.

What's nearby

  • Luton Town Football Club - 3 min drive
  • Grosvenor Casinos - 4 min drive
  • Luton Mall - 5 min drive
  • University of Bedfordshire - 5 min drive
  • Stockwood Discovery Centre - 7 min drive

Getting around

  • Leagrave Station - 20 min walk
  • Luton Airport (LTN) - 13 min drive

Restaurants

  • ‪The BIscot Mill - ‬3 min drive
  • ‪Bamboo Gardens - ‬20 min walk
  • ‪KFC - ‬8 min walk
  • ‪Pizza Hut - ‬2 min drive
  • ‪Costa Express - ‬19 min walk

About this property

OYO The Chiltern Hotel

Hotel in Luton with a fitness center and a 24-hour front desk
OYO The Chiltern Hotel offers 97 air-conditioned accommodations with complimentary toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 97 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries. Conveniences include desks, and housekeeping is provided daily.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace.
Grab a bite to eat at Chiltern Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Chiltern Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Street parking available
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chiltern Restaurant

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Room service

More

  • Air conditioning
  • Desk
  • Heating

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Chiltern Hotel
Chiltern Hotel Luton
Chiltern Luton
Hotel Chiltern
OYO The Chiltern Hotel Hotel
OYO The Chiltern Hotel Luton
Chiltern Hotel Luton Airport
OYO The Chiltern Hotel Hotel Luton

OYO The Chiltern Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 68 out of 530 reviews" "
Rating 8 - Good. 161 out of 530 reviews" "
Rating 6 - Okay. 134 out of 530 reviews" "
Rating 4 - Poor. 90 out of 530 reviews" "
Rating 2 - Terrible. 77 out of 530 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Jason

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service, amenities
Very fair price and friendly staff. Good transportation links
Stayed 1 night in May 2020

6/10 Okay

Fiona

Stayed 1 night in Apr 2020

4/10 Poor

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
No heating or bath/sink plug.until requested. These are simple amenties.
Stayed 1 night in Mar 2020

6/10 Okay

Jason

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Cheap but not cheerful.
I ought to say at the outset that the staff at this hotel were excellent. That being said, whilst it was very cheap, (I really had no option other than to stay here due to the coronavirus issue), everything else was disappointing. The hotel is very "tired" and tatty. I had what was called a "luxury" room. It wasn't. It was small, very dusty and there were greasy stains on the wall. The carpet was frayed and held together by gaffer tape. There was no plug in the sink and the towels had seen better days. The worst aspect was the noise however both from outside and especially inside the hotel.
Stayed 1 night in Apr 2020

4/10 Poor

Jasbir

Disliked: Cleanliness, staff & service
Cutlery was dirty, never given replacement..room was dusty lucky had disinfectant wipes to clean over, air conditioner not working ..people smoking weed under window smell coming into room when open
Stayed 2 nights in Apr 2020

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2020

10/10 Excellent

Jasbir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

2/10 Terrible

Sathish

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away
Extremely poor attitude of staff. Room booked by NHS for support eorking staff due to covid. Made to wait for 2 hours after a tiresome shift,eventually had to rebook as they were unable to sort and cancelled the first booking. So much for nationwide news about hotels supporting nhs. Requested tajeaway food to be delivered from reception which was agreed but failed. So was tired, could not sleep enough and left hungry, ready for the next shift in 6 hours. Phones dont work, so have to walk to reception even for simple queries. Poor and worned out fixtures. Not even a spoon to stir a cup of tea. I am surprised these places can still function in UK. 2 words, never ever.
Stayed 1 night in Mar 2020

8/10 Good

Tony, Isle of Wight

Business traveler
Liked: Cleanliness, staff & service
It’s unique because it offers low cost, affordable rooms which are more than adequate for business travelling on a tight budget
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness
Friendly and welcoming team, good location, plenty of free parking space, feel safe as a solo traveller
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty in the room, hair in bath and in bed, Bits of food on the floor, dirt up shower walls and over bathroom cabinet, Wet toilet roll. Shower had one setting of scalding, radiator broken so stuck on maximum temperature so the room was like a sauna It looked like the room had been repainted at one point but around some furniture and the tv - very odd. When walking down the corridor to the room there is a very obvious smell of sewage which the hotel is trying to mask with plug in air fresheners wi thOur success. I wouldn’t stay here again
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveler

Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Old property desperately needs a refurbishment- windows don’t fit the room properly so very noisy from the street. Rubbish in the hallway and dirt all up the walls. Glad I only stayed one night!
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Graeme

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Muzamel, Bradford

Business traveler, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Good location and helpful staff. Good value and a great service.
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay for work.
Stayed 1 night in Mar 2020

8/10 Good

JOHNSON

Business traveler
Liked: Staff & service, room comfort
Excellent staff and ok for the rooms
Stayed 5 nights in Feb 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was okay get what u pay for, staff helpful
Stayed 10 nights in Feb 2020

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay.
This one night stay was very satisfactory. The receptionists were helpful and friendly. The cleaning staff were also pleasant. Will stay again.
Stayed 1 night in Feb 2020

6/10 Okay

Simon

This hotel is what it is , no frills and affordable. Over all for what I paid I can’t complain but don’t book with high expectations. Has a place in the market and service that market very well .
Stayed 1 night in Feb 2020

2/10 Terrible

Matthew

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting
It was a horrible hotel and so dirty
Stayed 1 night in Feb 2020

4/10 Poor

MBatta, Plymouth

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed here for 1 night. The hotel is in desperate need of refurbishment. Window is our room was a serious health and safety concern as it spanned from my knee height to almost the ceiling. When slid open, it did not have any rails. Being on the 2nd floor, that is an accident waiting to happen. Yes, it is a cheap hotel but I would not stay again.
Stayed 1 night in Feb 2020