With a stay at Ciêla, Lusaka, a Tribute Portfolio Resort and Spa in Lusaka, you'll be connected to the convention center, and 15.4 mi (24.7 km) from Mulungushi Confrence Centre and 15.5 mi (24.9 km) from Pakati Sunday Market. .This golf hotel is 15.6 mi (25.1 km) from Kenneth Kaunda International Conference Centre and 15.6 mi (25.2 km) from National Assembly of Zambia.
What's nearby
Mulungushi Confrence Centre - 28 min drive - 15.4 miles
National Assembly of Zambia - 28 min drive - 15.7 miles
Town Centre Market - 29 min drive - 17.4 miles
Parays Game Ranch - 32 min drive - 17.7 miles
Lusaka City Market - 34 min drive - 19.6 miles
Getting around
Lusaka (LUN-Kenneth Kaunda Intl.) - 32 min drive
Restaurants
Lusaka Airport International Departures Bar - 15 min drive
Cafe Expresso Arrivals Lounge - 15 min drive
The Hangar On - 19 min drive
Clay Oven - 15 min drive
Naya Cafe - 15 min drive
About this property
Ciêla, Lusaka, a Tribute Portfolio Resort and Spa
Art Deco hotel with 4 restaurants connected to the convention center in Lusaka
Ciêla, Lusaka, a Tribute Portfolio Resort and Spa offers 249 air-conditioned accommodations with safes and coffee/tea makers. These individually furnished accommodations have separate sitting areas. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, and hair dryers.
This Lusaka hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Guests can play rounds at the 18-hole golf course. In addition to an outdoor pool, other recreational amenities include a sauna and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.
The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.
Make yourself at home in one of the 249 air-conditioned rooms featuring flat-screen televisions. Your memory foam bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can enjoy other recreational amenities including an outdoor pool and a sauna. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy American cuisine at Elements, one of the hotel's many dining establishments, which include 4 restaurants and a coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary continental breakfast is included.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and 4 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Guests are offered a complimentary continental breakfast. A complimentary manager's reception is offered each day.
Elements - Overlooking the golf course and garden, this restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
The Brewery - Overlooking the garden, this brewpub specializes in American cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Bonanza Golf Course Resta - Overlooking the golf course and garden, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Coffee Bar - Onsite bar. Open daily.
Botanica - Overlooking the pool and garden, this fine-dining restaurant serves lunch, dinner, and light fare. Reservations are required. Open daily.
Languages
English, Italian
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Height restrictions apply for onsite parking
24-hour roundtrip airport shuttle on request for a surcharge
Free secured, uncovered self parking on site
Wheelchair-accessible van parking available
Food and drink
Free continental breakfast
4 restaurants
A bar/lounge
A coffee shop/cafe
A poolside bar
Coffee and tea in common areas
Couples/private dining
Free daily manager's reception
Private picnics
Restaurants on site
Bonanza Golf Course Resta
Botanica
Coffee Bar
Elements
The Brewery
Things to do
18-hole golf course
24-hour gym
Art gallery
Bicycle storage
Full-service spa
Golf caddies
Golf carts
Golf clubs/equipment
Golf driving range
Outdoor pool
Pro golf lessons
Pro golf shop
Sauna
Steam room
TV in common areas
Family friendly
Fenced pool
Laundry facilities
Mini-fridge
Outdoor pool
Pool gate
Conveniences
24-hour front desk
Laundry facilities
Lockers
Luggage storage
Safe at front desk
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Wedding services
Business services
24-hour business center
4 meeting rooms
Conference center
Outdoors
Garden
Outdoor entertainment area
Outdoor furniture
Picnic area
Pool loungers
Pool umbrellas
Terrace
Full-service spa
6 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hydrotherapy
Manicures/pedicures
Prenatal massages
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Doorbell and phone notification
Elevator
Grab bar near toilet
Hand-held showerhead
Handrails in stairways
Height-adjustable showerhead
Lever door handles
Low-height door lock
Low-height view port in door
Phone accessibility kit
Pool access ramp on site
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible bathroom vanity
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
Wheelchairs on site
More
2 floors
3 buildings
Art Deco architecture
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Built in 2019
Communal living room
Mosquito nets
No plastic coffee stirrers
Reception hall
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Down comforter
Egyptian cotton sheets
Memory foam mattress
Bathroom
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
Flat-screen TV
Food and drink
Champagne service
Coffee/tea maker
Mini-fridge
More
Air conditioning
Connecting rooms available
Desk
Desk chair
Energy-saving switches in guestrooms
Individual furnishings
Laptop workspace
Mobile key entry
Safe
Separate sitting area
Water-efficient showers
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 11:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Airport shuttle fee: ZMW 266.25 per person (one-way)
Airport shuttle fee per child: ZMW 266.25 (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a deadbolt lock
We should mention
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Children under 12 years old are not allowed in the spa without adult supervision
Property is also known as
Ciêla, Lusaka, a Tribute Portfolio Resort and Spa Hotel
Ciêla, Lusaka, a Tribute Portfolio Resort and Spa Lusaka
Ciêla, Lusaka, a Tribute Portfolio Resort and Spa Hotel Lusaka
Ciêla, Lusaka, a Tribute Portfolio Resort and Spa Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 14 out of 24 reviews" "
10 - Excellent
14
Rating 8 - Good. 3 out of 24 reviews" "
8 - Good
3
Rating 6 - Okay. 4 out of 24 reviews" "
6 - Okay
4
Rating 4 - Poor. 1 out of 24 reviews" "
4 - Poor
1
Rating 2 - Terrible. 2 out of 24 reviews" "
2 - Terrible
2
9.2/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
6/10 Okay
Michael
Jul 12, 2024
Liked: Cleanliness, staff & service
Michael
Stayed 1 night in Jul 2024
2/10 Terrible
Catherine
Traveled with group
Jun 5, 2024
Disliked: Staff & service, amenities
1. It is unfortunate that the property did not acknowledge messages sent through Expedia even though upon calling, they confirmed they not only had received but also action requests from those messages. An example is support pickup.
2. Despite confirming airport pickup by phone before travel, on arrival, there was no one waiting. Efforts to reach the property by phone upon arriving were unsuccessful (no one picked up) until we acquired a local simcard. Even then, there seems to have been poor coordination since the driver went to the domestic terminal despite having shared the flight number and airline.
3. Upon arriving at the property, the sense one got was over familiarity of staff, from reception to the spa, with guests of African descent. As a result, and based on sharing of experiences with other members of the wedding party of European descent, there was a clearly inferior service and experience. Even when we communicated dissatisfaction with service, or service failures, there was little effort to address the lapses. Most disappointing especially given that we had traveled for a beautiful event ie witnessing and celebrating the Union of a dear friend.
A beautiful property and close to the airport with a convenient shuttle. Book it ahead. Great pool. Dining options are good however many of the items on the menu are not available. The wine list is basic and their cellar air con was broken so it was warmer inside than out. All well intentioned and friendly service but training and execution are not quite where they could be.
Wonderful location in the countryside, great attention to detail regarding the decor, comfortable rooms, with tea and coffee and an iron in the room. Great shower and clean rooms. Breakfast was great too.
The property location in the outskirts of Lusaka makes it ideal for a gateaway and good for resting. Facilities such as the swiming pool are in very good consition. The service is very good-mostly served by Dominic who made our stay memorable. They can do better in waiter training and motivation but Dominic was simply amazing.
Fantastic hotel. Incredible pool. Super clean. Really good price. Staff were extremely attentive. You MUST eat at Botanica restaurant and get their 12 course sampler menu. A
Well well well worth the $50US we paid.