The Lubo - self check-in

3.0 star property

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December 2024
January 2025

Photo gallery for The Lubo - self check-in

Interior
City view from property
Front of property
City view from property
Design Double Room, Kitchenette | In-room safe, desk, blackout drapes, free WiFi

Reviews

8.4 out of 10

Very good

Popular amenities

  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
2 Rössligasse, Lucerne, LU, 6004
  • Lucerne Town Hall
    1 min walk
  • Mill Bridge
    3 min walk
  • Chapel Bridge
    4 min walk
  • Emmen Air Base (EML)
    16 min drive

Room options

Design Opening Special

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

Triple Room, Kitchenette

  • 248 sq ft
  • Sleeps 3
  • 1 Twin Bunk Bed and 1 Double Bed

Superior Double Room, Kitchenette

  • 323 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Design Double Room

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

Bed in 4-bed Dormitory Room (shared)

  • 226 sq ft
  • Sleeps 1
  • 1 Twin Bunk Bed

4-bed Room

  • 226 sq ft
  • Sleeps 4
  • 1 Twin Bunk Bed and 1 Double Bed

Economy Double Room with private bathroom

  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

Design Double Room, Kitchenette

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the neighborhood

Lucerne

With a stay at The Lubo - self check-in in Lucerne (Old Town Lucerne), you'll be within a 5-minute walk of Chapel Bridge and Lucerne Town Hall. .This hotel is 0.1 mi (0.1 km) from Rosengart Collection and 0.1 mi (0.2 km) from Mill Bridge.

What's nearby

  • Lucerne Town Hall - 1 min walk - 0.1 miles
  • Chapel Bridge - 4 min walk - 0.2 miles
  • KKL Lucerne - 9 min walk - 0.5 miles
  • Lion Monument - 11 min walk - 0.6 miles
  • Chateau Guetsch - 17 min walk - 0.8 miles

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 8 min walk
  • Zurich Airport (ZRH) - 62 min drive

Restaurants

  • ‪Restaurant Rathaus Brauerei AG - ‬2 min walk
  • ‪Hirschenplatz - ‬1 min walk
  • ‪Restaurant Zunfthaus zu Pfistern - ‬2 min walk
  • ‪Restaurant Mill'Feuille - ‬2 min walk
  • ‪Antipasteria La Barca GmbH - ‬2 min walk

About this property

The Lubo - self check-in

Hotel in Lucerne, a short walk to Chapel Bridge
The Lubo - self check-in offers 41 air-conditioned accommodations with safes and hair dryers. 43-inch flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Housekeeping is provided daily.

Make yourself at home in one of the 41 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Featured amenities include express check-out and a safe deposit box at the front desk.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • Guidebooks
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance

Access methods

Private entrance, smart lock

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

The LUBO
The Lubo - self check-in Hotel
The Lubo - self check-in Lucerne
The Lubo self check in New Opening
The Lubo - self check-in Hotel Lucerne

The Lubo - self check-in Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 134 out of 258 reviews" "
Rating 8 - Good. 72 out of 258 reviews" "
Rating 6 - Okay. 28 out of 258 reviews" "
Rating 4 - Poor. 11 out of 258 reviews" "
Rating 2 - Terrible. 13 out of 258 reviews" "

9.0/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Waste of money
AC did not work, nor were they able to fix it. Failed to call back for updates so had to take initiative myself. when Ac Did work, the unit made a constant humming noise every 5 minutes .
Stayed 3 nights in Aug 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a room with kitchenette which was perfect for our needs as a family of four. Great to be in the heart of the Old Town in Luzern. Hostel provided many shared amenities like laundry and coffee area which was a great help.
Stayed 3 nights in Aug 2024

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Maria del Carmen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not as easy to check in; needed help to do so.
Stayed 2 nights in Aug 2024

10/10 Excellent

ZI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY easy to check in, just make sure to get the email before you arrive. I did not at first, but when I sent email, I got the feedback in 2 hours. Great location! close to everywhere
Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location close to train station and in middle of old town area. Check in very confusing. Needed a reservation number that was never sent (perhaps because I had selected to pay at property?). Had to call and whoever answered was very helpful. Laundry was busy but very new machines and worked well. Would stay again.
Stayed 2 nights in Aug 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
My bathroom smelt strongly of cigarette smoke
Stayed 4 nights in Aug 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely stylish room, very pleasant and comfortable. Fully equipped kitchenette and trendy fridge, light fittings, stylish shower room. Excellent location and value for money.
Stayed 1 night in Aug 2024

10/10 Excellent

Htay Htay

Liked: Cleanliness, staff & service, property conditions & facilities
Good location with clean room
Stayed 2 nights in Aug 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect! Great location . Clean. Safe. Kitchenette AC; receptive to questions. Would def stay here again. Cleaning staff very helpful.
Stayed 3 nights in Aug 2024

10/10 Excellent

Wallace

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in the 4 person family room. My teens were a little tall for the bunk beds but it was fun for them anyway. The room was so cute. We had no problems with the self check in. The instructions were easy to follow.
Stayed 2 nights in Jul 2024

8/10 Good

mohamad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Owen

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Good location in the centre of the old town. Enjoyed the proximity to food and drink options and Lucerne sights. However we had a number of problems. Mattress was comfortable but bed linen was not - was somewhat rough in texture. We had a room with a kitchenette which was great in concept but sparsely equipped, for example there was no way to boil water except in a large pot from which it was dangerous to pour boiling water; there was no dishwashing liquid or drying cloth provided. Separate shower and toilet rooms were painted black and dark green with very poor lighting so were claustrophobic and depressing. We had no hot water for the first 12 hours, which turned out to be a hotel-wide issue, and on several occasions the main hotel door would not unlock with the key cards, yet we had no communications from the hotel about these issues. The hotel website and internal notices said that the WeWash app was required to use the laundry facilities but this wasn’t the case.
Stayed 7 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You’ll love this place!
This property was amazing! Comfortable, clean, friendly, very helpful when we had trouble using the self check in and when we asked to stay an extra night, they were able to accommodate us. We loved the property and the location.
Stayed 2 nights in Jul 2024

8/10 Good

Tingwen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities
The overall checkin process was fine even though it is self check. The rooms for our family were excellent and the ladies who worked the restaurant were terrific and helpful.
Stayed 2 nights in Jul 2024

4/10 Poor

Christin

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Main door not working….
Stayed 2 nights in Jul 2024

8/10 Good

Shiloh

This hotel is very well located and easy to access. The room was clean. For those that look to have the amentiies such as a coffee maker and small items in the bathroom, they are lacking. The room has a small kitchenette which was a nice surprise. However, the location and cleanliness of the room surpassed the smaller things.
Stayed 3 nights in Jul 2024

4/10 Poor

Qin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Would not recommend. The room not feel clean and smells. Actually the stairs and corridors of the hotel also smell.
Stayed 1 night in Jul 2024

6/10 Okay

Kelly

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The room itself was fine. Accessing the facility can be a little challenging for first timers. We had issues with the air conditioner, not blowing cold air. I reported it via the app, but they were unable to fix it until after we had already checked out. There is no on-site staff which can be challenging.
Stayed 1 night in Jul 2024

10/10 Excellent

Yili

Stayed 3 nights in Jul 2024

10/10 Excellent

JENNIFER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and close to the shops. Easy check in and loved the restaurant and laundry service!
Stayed 1 night in Jul 2024

2/10 Terrible

Jennifer

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Ok- they overbooked there hotel, which I was not happy with but they made me reservations with a different hotel. I was thankful for this until I got to the hotel the rebooked me into. It was nowhere equivalent to their hotel, therefore I asked for the difference between the rates of the rooms be reimbursed to me. After 3 weeks, I have never received a response. I was not asking for a full refund, just the difference.
Stayed 1 night in Jun 2024

10/10 Excellent

Chaitanya K

Stayed 1 night in Jul 2024