View all photos for Double Room, Shared Bathroom (Balcony)
Double Room, Shared Bathroom (Balcony)
280 sq ft
Sleeps 2
1 Double Bed
About the neighborhood
Lucerne
A stay at B&B Bettstatt - Neustadt places you in the heart of Lucerne, within a 15-minute walk of Museum Sammlung Rosengart and Mt. Rigi. .This bed & breakfast is 0.5 mi (0.8 km) from The Swiss Path and 0.5 mi (0.9 km) from Jesuit Church.
Bed & breakfast in Lucerne with a coffee shop and a bar
B&B Bettstatt - Neustadt offers 13 accommodations. This Lucerne bed & breakfast provides complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads. Housekeeping is offered daily and hair dryers can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available.
Make yourself at home in one of the 13 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and hair dryers. Housekeeping is provided daily, and both cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are available on request.
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.
Satisfy your appetite at the bed & breakfast's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge.
Featured amenities include luggage storage and an elevator. Self parking (subject to charges) is available onsite.
Languages
English, French, German, Italian
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Self parking on site (CHF 10 per night)
Limited onsite parking
Wheelchair-accessible parking available
Food and drink
A bar/lounge
A coffee shop/cafe
Family friendly
Free crib
Rollaway/extra bed (surcharge)
Conveniences
Luggage storage
Guest services
Housekeeping (daily)
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
More
1 building
2 floors
Room amenities
Bedroom
Free crib
Rollaway/extra bed (surcharge)
Bathroom
Hair dryer (on request)
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided
Food and drink
Cookware, dishware, and utensils
Policies
Check-in
Check-in start time: 4 PM; Check-in end time: 8 PM
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
The front desk is open Monday - Sunday (4 PM - 8 PM) and Monday - Sunday (4 PM - 8 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 25.00 per night
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
Tourism fee: CHF 2.40 per person, per night
We have included all charges provided to us by the property.
Optional extras
Self parking fee: CHF 10.00 per night
Rollaway bed fee: CHF 25.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property is also known as
B&B Bettstatt-Neustadt Lucerne
B&B Bettstatt-Neustadt
Bettstatt-Neustadt Lucerne
Bettstatt-Neustadt
B B Bettstatt Neustadt
B&b Bettstatt Neustadt Lucerne
B&B Bettstatt - Neustadt Lucerne
B&B Bettstatt - Neustadt Bed & breakfast
B&B Bettstatt - Neustadt Bed & breakfast Lucerne
B&B Bettstatt - Neustadt Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 58 out of 183 reviews" "
10 - Excellent
58
Rating 8 - Good. 89 out of 183 reviews" "
8 - Good
89
Rating 6 - Okay. 26 out of 183 reviews" "
6 - Okay
26
Rating 4 - Poor. 9 out of 183 reviews" "
4 - Poor
9
Rating 2 - Terrible. 1 out of 183 reviews" "
2 - Terrible
1
8.8/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
6/10 Okay
Clarissa
Oct 2, 2021
Liked: Cleanliness, staff & service
Clarissa
Stayed 1 night in Sep 2021
2/10 Terrible
KF, USA
Traveled with family
Jul 10, 2020
Disliked: Staff & service
Our trip to Europe was cancelled due to COVID-19. Of all the flights, excursions, and other hotels we had to cancel this is the ONLY hotel that did not refund our money or give us a travel voucher. BOO!!!
Was a nice vitit in luzern. Price was nice, but not the highest standard.
Verified traveler
Stayed 1 night in Jan 2020
4/10 Poor
Santhosh
Nov 28, 2019
Disliked: Staff & service
Santhosh
Stayed 1 night in Nov 2019
8/10 Good
Verified traveler
Nov 20, 2019
Liked: Cleanliness, staff & service
There were some renovatìons going on when I stayed. Layout is tad confusing and rooms could use a bit more soundproofing. Room was larger than expected. No issue with cleanliness. Breakfast was almost hotel quality. Somewhere in between hostel and hotel. Good value for pricey Switzerland.
We had a wonderful stay. We were upgraded to a cozy apartment with a small kitchenette and bathroom. Everything was clean and the service was exceptional. Delicious breakfast in the morning as well! We would stay again.
They had loud party till midnight.very hard to sleep.everything else fine.add should stress can walk from train as cab charged us 12 to drive us 3 blocks.felt cab also should of said walk.in paris cab driver said to close walk.
This is my first time staying in a hostel and I was pleasantly surprised. We shared a bathroom with 4 other rooms. It was very clean. The room was also clean. Our room had a fan in it which was great. Breakfast was very basic but good.
Great stay, close to the city center within walking distance. Hotel gave us a voucher for city free transportation. In a quiet area with restaurants around it.
In fact, this hotel is just 7 minutes walk to train station if follow the instruction from the host. Don't believe the Google map which will take you more time to walk. The tourism spot can be arrived by walk. The room is big and cozy. The breakfast is nice.
Yandy
Stayed 2 nights in Jul 2019
4/10 Poor
DB
Traveled with family and small children, Traveled with family
Jul 19, 2019
Disliked: Staff & service
The location from lucerne train station is only 10mins walk which is good as it’s also near attractions. The man wasn’t very enthusiastic in checking us in but helpful in a way. Room is spacious as we get the apartment with bath. Breakfast there wasn’t really much in there apart from bread boiled eggs ham cheese and there were flies everywhere. I had to ask the reception where plates and cutlery are as they were in the cupboard. Check out ok nothing really much exciting .
Really friendly welcome at reception by helpful manager. Room was clean and the bed comfy. Buffet breakfast was ok. Staff went extra mile and provided bucket and water to wash my car. Parking to side of hotel is limited.
We had a great room. It is near the train station but quite a walk. However, the bus station is right by the train station. A quick bus ride and a quick stroll will take you there in no time. The main point of interests are all in walkable distance!