A stay at Palazzo Alexander Hotel places you in the heart of Lucca, steps from Lucca Courthouse and 3 minutes by foot from Lucca City Hall. .This golf hotel is 12.3 mi (19.7 km) from Leaning Tower and 13.9 mi (22.4 km) from Cisanello Hospital.
What's nearby
Walls of Lucca - 5 min walk - 0.3 miles
Piazza Napoleone - 6 min walk - 0.4 miles
Guinigi Tower - 7 min walk - 0.4 miles
Piazza dell'Anfiteatro - 8 min walk - 0.5 miles
Cathedral of St Martin - 10 min walk - 0.6 miles
Getting around
Lucca Station - 15 min walk
Florence Airport, Peretola (FLR) - 57 min drive
Restaurants
Buca di Sant'Antonio - 4 min walk
Osteria Bastian Contrario - 2 min walk
Osteria da Rosolo - 5 min walk
Bollicine d'Autore - 3 min walk
Franklin'33 - 4 min walk
About this property
Palazzo Alexander Hotel
Hotel in Lucca with a 24-hour front desk and a bar
Palazzo Alexander Hotel offers 12 accommodations with minibars and safes. Each accommodation is individually furnished. Beds feature down comforters. 50-inch Smart televisions come with premium satellite channels. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.
This Lucca hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 12 individually furnished guestrooms, featuring minibars and Smart televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and concierge services. This hotel also features babysitting (surcharge), wedding services, and a television in a common area. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge.
Featured amenities include complimentary wired internet access, a computer station, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
24-hour room service is available.
Languages
English, French, German, Italian, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
24-hour roundtrip airport shuttle (surcharge)
Area shuttle (surcharge)
Food and drink
A bar/lounge
Coffee and tea in common areas
Snack bar/deli
Things to do
18-hole adjacent golf course
Bicycle rentals
Library
TV in common areas
Family friendly
Babysitting (surcharge)
Laundry facilities
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services
Business services
Computer station
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Elevator
More
1 building
4 floors
Built in 1100
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Down comforter
Bathroom
Bidet
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
50-inch smart TV with premium satellite channels
Food and drink
24-hour room service
Minibar
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Free daily newspapers
Individual furnishings
Laptop workspace
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: EUR 70 per vehicle (one way)
Rollaway bed fee: EUR 30.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a first aid kit, and window guards
We should mention
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
National rating
This property has received its official star rating from the local rating authority.
Property is also known as
Alexander Palazzo
Hotel Palazzo Alexander
Palazzo Alexander
Palazzo Alexander Hotel
Palazzo Alexander Hotel Lucca
Palazzo Alexander Lucca
Palazzo Alexander Hotel Hotel
Palazzo Alexander Hotel Lucca
Palazzo Alexander Hotel Hotel Lucca
Palazzo Alexander Hotel Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Hotel Alexander is a gem of a property, beautifully restored and well-maintained. Staff is extremely friendly and helpful. Generous American style breakfast. Highly recommend for anyone visiting Lucca.
Very friendly, helpful and professional staff. Beautiful lobby area where a delicious breakfast is served. We stayed in the Tosca Room which has a balcony overlooking Lucca and the surrounding hills; very unique for inside the wall. We would love to come back again.
Great stay! The rooms are big with a Tuscan Palazzo feel. Gabriel and his father are really helpful guiding you with restaurants and around the city.
Good breakfast, gentleman serving in the morning is very nice.
It was a lovely stay!
Perfectly charming and friendly, we had a lovely time at this well located and comfortable hotel in Lucca. Very helpful staff. It was very, very hot but our room was just cool enough. Would definitely come back.
A family owned business and it showed! The staff were very courteous, helpful and friendly. Nothing was too much trouble. I would stay there again because of the staff! Breakfast great.
Susan
Stayed 1 night in Aug 2024
6/10 Okay
Sean, Marysville
Traveled with family
Aug 3, 2024
Liked: Cleanliness, staff & service
Getting to the hotel is tricky with luggage. The streets are very narrow and leaving your car overnight in a parking lot several blocks away is a little scary.
The entire area of Lucca is very old, so it is no surprise that the hotel is older. However the rooms were air conditioned which we were very thankful for.
The staff was amazing and the cook to order breakfast was a pleasant surprise.
Beautiful hotel in a great location inside the walls of Lucca. We unloaded our car in front of the hotel with the gracious help of the staff, parking was close by and comfortable to get to. The rooms were clean, comfortable and we had a wonderful stay. Breakfast was delicious, scrambled eggs & bacon, kids had yummy pancakes and the service was amazing. We will return!
Palazzo Alexander has an excellent location for easy access to Lucca`s sights, and provides a comfortable, nicely elegant setting to its customers. The staff is welcoming, helpful and very friendly. Our room had plenty of light and space. We will be pleased to return.
Fantastic staff.
Lovely breakfast available at good hours.
The air-con unit in our room was quite loud but incredible!
Great shower.
Really comfortable bed and pillows.
Located just inside the walls of Lucca, but away from the busy areas so really quiet.
Short walk away is a drinking fountain where we topped up our water bottles each day.
Worth noting that you can hear everything those in the rooms around (next to/above) are doing (showering, hairdryer, going to the toilet....) so if you are a light sleeper bring ear plugs!
After we checked in during the early evening, we rested for a while before going out for dinner. When we returned the front door was locked and the lights at reception were off. A member of staff then came over and let us in. Turns out we were meant to leave our key at reception when going out but we had no idea! So they thought everyone was in bed as no missing keys... Never had to do this before (but then again can't remember the last time I had an actual room key and not card) and we weren't told when we checked in or when we went out (although the person on reception when we went out was busy so perhaps they would have mentioned it if they saw us leave). No curfew, they just lock the front door and turn off the lights if everyone is in bed but there is a night porter around if you need help/want to go out. So make sure you leave your key at reception!
Verified traveler
Stayed 4 nights in Jul 2024
10/10 Excellent
Dan
Traveled with partner
Jul 11, 2024
Liked: Property conditions & facilities
So very quaint, and nicely appointed.
The staff was so welcoming, and proud of the facility.
Perhaps one of the best decisions my wife and I made on our trip was staying at Palazzo Alexander. A family owned and operated hotel whose staff was friendly, accommodating, helpful, and kind. We wish we had booked a longer stay, and it is located in a very charming part of the old town of Lucca, very walkable to many restaurants, shopping, and attractions. Will for sure stay here again.
We liked everything about this Hotel. From the moment we arrived, the owner was very helpful with recommending places to visit in Lucca. All the staff were helpful and the location of the Hotel was great. Excellent attention to detail and the breakfast was of quality and plentiful.
Comfortable rooms, friendly and attentive staff, especially breakfast service. Good location within the walls and quick and easy walking to main piazzas, restaurants, bars, etc.
Wonderful people work there and helped so much to make our visit me. Especially Emilio, Roberto and Mario. Good location. Being within the Lucca medieval walls made the trip a cultural , historic and art Italian experience.
Betsy
Stayed 4 nights in Jun 2024
10/10 Excellent
Frank
Traveled with partner
Jun 15, 2024
Liked: Amenities
Excellent location. Charming building. Very helpful staff.
Frank
Stayed 3 nights in Jun 2024
10/10 Excellent
rani
Jun 10, 2024
Lovely stay during festival weekend
Great stay during the Lucca summer festival. My friend and I loved our "family room" - two connecting rooms, both with its own bathroom. The staff were very nice.