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Hotel Diana

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Diana

Reception
Front of property
Triple Room | Individually decorated, desk, blackout drapes, soundproofing
Individually decorated, desk, blackout drapes, soundproofing
Daily buffet breakfast (EUR 10 per person)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Laundry
    Laundry
  • Parking available
    Parking available
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping

Explore the area

Map
Via della Dogana 9, Lucca, LU, 55100
  • Walls of Lucca
    1 min walk
  • Cathedral of St Martin
    2 min walk
  • Teatro del Giglio
    2 min walk
  • Lucca (LCV)
    19 min drive

Room options

View all photos for Double Room Single Use

Individually decorated, desk, blackout drapes, soundproofing

Double Room Single Use

  • Sleeps 1
  • 1 Double Bed

View all photos for Camera Doppia

Camera Doppia | Individually decorated, desk, blackout drapes, soundproofing

Camera Doppia

  • 142 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Camera Doppia in Depandance

Camera Doppia in Depandance | Individually decorated, desk, blackout drapes, soundproofing

Camera Doppia in Depandance

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room | Individually decorated, desk, blackout drapes, soundproofing

Triple Room

  • 151 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Camera singola con letto francese in Depandance

Camera singola con letto francese in Depandance | Individually decorated, desk, blackout drapes, soundproofing

Camera singola con letto francese in Depandance

  • Sleeps 1
  • 1 Queen Bed

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About the neighborhood

Lucca

Hotel Diana is centrally located in Lucca, a 3-minute walk from Piazza Napoleone and 6 minutes by foot from Guinigi Tower. .This hotel is 0.8 mi (1.3 km) from Piazza dell'Anfiteatro and 1.5 mi (2.4 km) from Puccini Museum.

What's nearby

  • Walls of Lucca - 1 min walk - 0.1 miles
  • Cathedral of St Martin - 2 min walk - 0.1 miles
  • Piazza Napoleone - 3 min walk - 0.2 miles
  • Guinigi Tower - 6 min walk - 0.4 miles
  • Piazza dell'Anfiteatro - 10 min walk - 0.5 miles

Getting around

  • Lucca Station - 7 min walk
  • Galileo Galilei Airport (PSA) - 36 min drive

Restaurants

  • ‪Pasticceria Pinelli - ‬4 min walk
  • ‪Old City Bar - ‬3 min walk
  • ‪In Pasta - cibo e convivio - ‬3 min walk
  • ‪Pizzeria Fuori di Piazza - ‬4 min walk
  • ‪Luccalibri Libreria - Caffè Letterario - ‬6 min walk

About this property

Hotel Diana

Hot springs hotel with a bar connected to a rail/subway station in Lucca
Hotel Diana offers 9 accommodations with hair dryers and complimentary toiletries. Each accommodation is individually decorated. 22-inch LCD televisions come with digital channels. Bathrooms include showers and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 9 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include desks and blackout drapes/curtains, as well as phones with free local calls.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include a hair salon and a vending machine.
Take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Featured amenities include a computer station, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Self parking on site (EUR 20 per night; includes in/out privileges)
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 10 per person
  • A bar/lounge
  • Couples/private dining

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach umbrellas

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Well-lit path to entrance

More

  • 1 building
  • 1 floor
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 22-inch LCD TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 8:00 PM
The check-in location differs from the property location; go to: [Hotel San Martino]
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 10 per accommodation, per stay
Service animals are welcome, and are exempt from fees
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 15.0 per day
Cribs (infant beds) are available for EUR 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 per person
  • Airport shuttle fee: EUR 80 per vehicle (roundtrip, maximum occupancy 6)
  • Airport shuttle fee per child: EUR 80 (roundtrip)
  • Self parking fee: EUR 20 per night (in/out privileges)
  • Pet fee: EUR 10 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per day
  • Rollaway bed fee: EUR 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
Tax ID - 01910090461
This property accepts major credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Property Registration Number IT046017A14C6CZ9Q3

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Diana Hotel Lucca
Diana Lucca
Hotel Diana Lucca
Hotel Diana Hotel
Hotel Diana Lucca
Hotel Diana Hotel Lucca

Hotel Diana Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 98 out of 183 reviews" "
Rating 8 - Good. 60 out of 183 reviews" "
Rating 6 - Okay. 20 out of 183 reviews" "
Rating 4 - Poor. 4 out of 183 reviews" "
Rating 2 - Terrible. 1 out of 183 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aubergo Diana - great location!
Great location, very private and quiet area. Room simple but bed comfortable, bathroom clean, and excellent air conditioning. Staff very helpful and friendly.
Stayed 1 night in Jul 2024

10/10 Excellent

Jianping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good experience, nice reception,clean room
Stayed 1 night in Jul 2024

10/10 Excellent

Stephen J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are not very soundproofed so you will other guests. Very hospitable staff and speak good English. Breakfast was good.
Stayed 2 nights in Jun 2024

10/10 Excellent

carmen, kyle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Amazing staff, great location
Stayed 1 night in Jun 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Great location, very nice breakfast. Room was spacious. A little dark and the bed was just ok.
Stayed 2 nights in Mar 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the Best hotels in Lucca!
The Hotel Diana, is a clean, no thrills but lovely hotel. The staff are so accommodating and helpful! I often stay here as it's right next to the Duomo San Martino and so close to everything. the rooms are quite quirky with various colours which adds to the experience.
Stayed 4 nights in Mar 2024

10/10 Excellent

Matthew, Totnes

Stayed 2 nights in Feb 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Central with comfortable beds, delicious breakfasts and hard working staff. The steps were hard for me but that goes with the quaint old city
Stayed 2 nights in Feb 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and nice staff.
Great location midway between station and Duomo. Very clean plus helpful staff.
Stayed 1 night in Oct 2023

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice property in an excellent location, close to the train station. Our room was a 2 room suite which also had a twin hide-a-bed hassett. The €10 breakfast was a bargain. I have certainly stayed in my fair share of hotels, this is a first class hotel.
Stayed 1 night in Oct 2023

6/10 Okay

Flora

Liked: Cleanliness, staff & service
Simple hotel
Simple hotel, nice people but rooms are not well insulated, it was super noisy.
Stayed 1 night in Sep 2023

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only spent one night but the Hotel Diana was so convenient to everything in Lucca. Train station, walking trail, restaurants and sights.Very clean and all the staff were so helpful!!
Stayed 1 night in Sep 2023

10/10 Excellent

Charlie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is fantastic, but lots of stairs, fine for me but others might struggle. Staff were amazing… like super amazing. Loved my stay here.
Stayed 4 nights in Aug 2023

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Brian

Stayed 1 night in May 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed in the ground floor room which does mean you can here the late night revellers briefly walking back as they passes by from the square. I would recommend a stay but have an upper floor room. The wonderful receptionist kept in touch as I arrived late and was really friendly and courteous, even smiling as she walked to show me where to park, even though it was pouring with rain. Great service and spotlessly clean accommodation.
Stayed 1 night in Mar 2023

10/10 Excellent

Liz

Stayed 2 nights in Apr 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value traditional hotel in central Lucca!
Location good - close to the station and centre! Traditional room - but everything you need for a night and well maintained. Reception is actually in the hotel round the corner - but not a problem and friendly staff. We would stay here again.
Stayed 1 night in Dec 2022

10/10 Excellent

Linda Joy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Location & Staff
The staff was wonderful—very friendly and accommodating. Room was fine— not amazing but location was central and superb. And there was air-conditioning! All in all would highly recommend Hotel Diana!
Stayed 1 night in Aug 2022

8/10 Good

Giacomo Lapo

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect!
Very kind staff. Cozy little hotel in the heart of Lucca. Hardly possible to find a better located spot to visit the city. Amazing value for money.
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, close to everything! I’d stay here again.
Stayed 1 night in Jun 2021

8/10 Good

Yun Sum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020