2/10 Terrible
Samantha
Aug 19, 2024
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nightmare stay!!!!
Wow… not at all what expected. I walked into the lobby and it was HUMID!! The front desk staff have small fans pointed to them at all times. Once I signed… they told me to take the stairs to the 3rd floor. I thought it was kind of weird that they specifically said “stairs” as I walked toward the stairs.. in search of the elevator…. There was a sign hanging on the elevator that read “out of service” why didn’t they tell me the elevator was out of service before they gave me a room on the 3rd floor?? So I made my way up the ugly stained carpeted stairs and it was a disgusting sight to see. I arrive on the 3rd floor and got into my room. The furniture is worn, there are large noticeable chips on the wooden furniture, the office chair had a distressed weather look. I stayed in a double bed room and the comforters didn’t match, there were burn holes in the comforters. I signed up for a smoke free room and they gave me one that smaller badly of smoke. The bathroom ceiling tiles were coming off, there was trust everywhere & The tv had white lines going across it.. so that made it hard to watch. The bar located in the lobby is terrible!! I wouldn’t recommend anyone stay there EVER again!!
Samantha
Stayed 1 night in Aug 2024