4/10 Poor
Joseph
Aug 22, 2024
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The problems started as soon as we arrived. No one was at the front desk. After waiting for at least 10minutes, I went to find someone. The desk attendant was in the laundry room folding sheets. We finally got our room and it was dark even with the lights on. The curtains had to be opened to get enough light to see to unpack. The next morning, thankfully our night latch was on, housekeeping opened our door without knocking. Every morning after, housekeeping banged on our door without saying housekeeping. Also children would knock on our door thinking our room was theirs. I guess management changed since January, when we stayed there. I will not stay there anymore at all. The staff was not friendly or helpful. In January, the staff was friendly but not manager. This time no one was friendly and way too many children running around without parent control.
Joseph
Stayed 5 nights in Jul 2024