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The Westin Pasadena

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Westin Pasadena

Outdoor pool
Exterior
Banquet hall
Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Room service
    Room service

Explore the area

Map
191 N Los Robles Ave, Pasadena, CA, 91101
  • Pasadena Museum of California Art
    5 min walk
  • Pasadena City Hall
    6 min walk
  • Paseo Colorado
    9 min walk
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    47 min drive

Room options

View all photos for Classic Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Classic Room, 1 King Bed, Non Smoking

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Room, 1 King Bed

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Classic Room, 2 Double Beds, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Junior Suite, 1 King Bed with Sofa bed

  • 544 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed, Corner

Executive Room, 1 King Bed, Corner | Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Room, 1 King Bed, Corner

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Room, 1 King Bed

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Double Beds

  • 350 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (Mobility Accessible, Transfer Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Classic Room, 1 King Bed (Mobility Accessible, Transfer Shower)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Classic Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed
Lobby
Courtyard by Marriott Pasadena/Old Town
Pool
Hot Tub
Pet friendly
Free WiFi
4.5 out of 5, Wonderful, (432)
The price is $199
$170 per night
$199 total
Dec 5 - Dec 6
Courtyard by Marriott Pasadena/Old Town

About the neighborhood

Pasadena

When you stay at The Westin Pasadena in Pasadena, you'll be in the historical district, within a 5-minute drive of Rose Bowl Stadium and Pasadena Convention Center. .This hotel is 11.6 mi (18.6 km) from Dodger Stadium and 11.7 mi (18.9 km) from Hollywood Boulevard.

What's nearby

  • Pasadena City Hall - 6 min walk - 0.4 miles
  • Pasadena Convention Center - 10 min walk - 0.6 miles
  • California Institute of Technology - 2 min drive - 1.3 miles
  • Rose Bowl Stadium - 5 min drive - 2.5 miles
  • The Huntington Library, Art Museum, and Botanical Gardens - 6 min drive - 3.2 miles

Getting around

  • Pasadena Station - 8 min walk
  • Memorial Park Station - 11 min walk
  • Los Angeles Intl. (LAX) - 47 min drive

Restaurants

  • ‪Urth Caffé-Pasadena - ‬8 min walk
  • ‪California Pizza Kitchen - ‬2 min walk
  • ‪Lucky Boy - ‬2 min walk
  • ‪Rubio's Coastal Grill - ‬8 min walk
  • ‪Sweet Green - ‬8 min walk

About this property

The Westin Pasadena

Hotel in Pasadena with a 24-hour fitness center and a 24-hour front desk
The Westin Pasadena offers 350 accommodations with safes and complimentary newspapers. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Pasadena hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 350 guestrooms featuring refrigerators. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy Californian cuisine at Ventanas, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the poolside bar. Cooked-to-order breakfasts are available daily from 6:30 AM to 11 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Ventanas - This restaurant specializes in Californian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
The Living Room Lobby - Onsite bar.
The Store - This café serves light fare only.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (USD 11.95 per night)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Self parking on site (USD 17 per night)
  • Valet parking on site (USD 22 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 16 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • The Living Room Lobby
  • The Store
  • Ventanas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 16 to 20 per person
  • Fee for in-room wired internet: USD 11.95 per night (rates may vary)
  • Self parking fee: USD 17 per night
  • Valet parking fee: USD 22 per night (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Pasadena Westin
Westin Hotel Pasadena
Westin Pasadena
Westin Pasadena Hotel
The Westin Pasadena Hotel Pasadena
The Westin Pasadena Hotel
The Westin Pasadena Pasadena
The Westin Pasadena Hotel Pasadena

Reviews

8.6

Excellent

Rating 10 - Excellent. 665 out of 1094 reviews" "
Rating 8 - Good. 197 out of 1094 reviews" "
Rating 6 - Okay. 112 out of 1094 reviews" "
Rating 4 - Poor. 68 out of 1094 reviews" "
Rating 2 - Terrible. 52 out of 1094 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Brenda

Stayed 2 nights in Sep 2024

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities
From the moment I arrived it was horrible customer service, unfriendly and unable to provide any real customer service or kindness or respect for guests. The hotel was over booked, understaffed, staffed with rude non customer service friendly trained staff. Cleanliness of the hotel is questionable and had to change rooms because heavy chlorine smell throughout 6th floor. Only 3 elevators in the hotel and took 25 minutes to leave the hotel from the 3rd floor due to over crowded elevators at 9am Sunday morning. Major safety concern if you asked me. I truly couldn’t wait to check out. Never been more disappointed by a Marriott property.
Stayed 2 nights in Oct 2024

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Just wanted to relax
The Tv didn’t work for the entire stay. Engineering staff tried to reprogram TV but still didn’t work. Apparently the hotel recently changed tv programs and several guests had tv issues. The towels shedded when we used them. Very short staffed. Food was great. Staff was friendly.
Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay at the Westin Pasdena! Our room was clean and comfortable. The property was conveniently located and the area around this hotel was very walkable. Only negative was the pool was kind of dirty. But overall, we loved our stay!
Stayed 4 nights in Aug 2024

10/10 Excellent

Janet

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location! Good A/C. Nice shower. Comfy bed!
Stayed 2 nights in Aug 2024

10/10 Excellent

william

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Dwight

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
World class service
Westin provided us with a great service from the time we checked in until we checked out. 5 star experience
Stayed 3 nights in Aug 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location - very comfortable and quiet.
Stayed 4 nights in Aug 2024

8/10 Good

Aurel

Liked: Staff & service, amenities
older but well maintained hotel
Stayed 4 nights in Aug 2024

10/10 Excellent

Imani M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

SRINATH

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good property for stay
Stayed 2 nights in Aug 2024

6/10 Okay

Rosalina

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
We choose this property given that it was to us a higher end hotel chain, and I believe it fell short. We choose it even though it did not offer free breakfast or free parking, expecting that the rooms would make up for that. However, the rooms were not in the best condition given the hotel brand. Our bathroom had a rotting piece of wood trim and the shower head barely let out any water. My sister’s room had one of the bedside lamps hanging with exposed wiring. Both rooms smelled, possibly due to the AC and the towels also had a strange smell. The furniture in the rooms and the blinds were worn and dirty. You have to pay for parking but the parking spots, if you find one, barely fit a car. With this being the parking situation, they shouldn’t justify having guests pay for parking. The person who checked us in was very kind as was the person who helped us with the parking and the housekeeping staff, the rest of the staff seemed a bit unapproachable. I believe with more attention to detail and care, the issues in the rooms can be addressed to reflect the expectations of the brand. One last positive is the free water offered in the first floor. I think in the future, there are better options that offer more for the price.
Stayed 2 nights in Aug 2024

10/10 Excellent

Michele, Austin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service clean and also in a nice area of the city.
Stayed 3 nights in Aug 2024

8/10 Good

Trystin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property was absolutely beautiful and very clean. The only thing I have to complain about is how thin the walls were. You could hear everyone and everything around you. I appreciated that there was a fridge in the room but I wish there was a microwave or even one somewhere in the facility that is accessible for guests. Despise these minor things I would definitely stay here again!
Stayed 4 nights in Aug 2024

10/10 Excellent

Jamil

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the Westin hotel. Friendly staff. Convenient to walk around. Nice amenities. Lots of people complained about parking being hard to find and tight spots. I would suggest using the valet service. Only a few bucks more, but totally worth it. And the staff is very quick to bring your car to you. Highly recommend.
Stayed 4 nights in Aug 2024

10/10 Excellent

Joseph

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had a very friendly vibe - I had my dog with me and she was greeted warmly -
Stayed 2 nights in Aug 2024

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, very nice staff and amazing location. Couldn’t have asked for a better experience.
Stayed 3 nights in Aug 2024

8/10 Good

Rhonna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet with spaces to come together and get away, nice staff however concierges NOT As knowledgeable as I expected
Stayed 3 nights in Aug 2024

6/10 Okay

Juan

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
Unfortunately I reserved a corner unit on the 12th floor and it seemed like it wasn't cleaned. There was trash from the previous guest left behind. Room smelled odd and was dusty. There was no extra toilet paper. The hand towels were dirty and stuck in a corner besides the towels. No stirring straws for coffee. Ice machine wasnt working, went floor by floor until i found some on the 9th floor. I dont normally complain but unfortunately you guys missed the mark, for the price paid. Housekeeper info was listed but I hate to put her on blast. I did notify housekeeping of the mishaps. Lastly, self parking instructions need to be more concise and have the valet with better and clear information regarding where to park and how t get the ticket validated and where to pay.
Stayed 1 night in Aug 2024

10/10 Excellent

Tex

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great place to stay and no hiccups with the booking
Stayed 2 nights in Aug 2024

8/10 Good

Dean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a nice relaxed feel. The room I was given was a good size and was quiet. The self parking is around the corner underneath the hotel. But was easy to get in and out of. That’s comfortable. Bathroom is a nice size with expected amenities and it was a safe in the room.
Stayed 3 nights in Aug 2024

8/10 Good

Shuk Han

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
One of the bartenders at the pool on Friday August 16 was rude I asked for towels and he said “if there isn’t any then there isn’t any “
Stayed 2 nights in Aug 2024

10/10 Excellent

Jonelle

Traveled with family
Liked: Amenities, property conditions & facilities
This is an absolutely beautiful hotel.
Stayed 3 nights in Aug 2024

4/10 Poor

Jenny

Traveled with pets
Liked: Staff & service
Disliked: Cleanliness
This hotel is scented. The whole property is scented.. it's overkill and it's disgusting. Also the towels reeked of mildew, the bed was concave and needed to be trashed and the AC felt like it was blowing moist air. This place needs to be done over... if you're sensitive to the above, this is a bad place for you.
Stayed 2 nights in Aug 2024