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Terranea Resort

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Terranea Resort

Beach nearby, sun loungers, beach umbrellas, beach towels
Reception
Couples treatment rooms, sauna, spa tub, steam room, body treatments
4 outdoor pools, cabanas (surcharge), pool umbrellas
5 restaurants, breakfast, lunch, dinner served; Asian cuisine

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Room service
  • Free WiFi

Explore the area

Map
100 Terranea Way, Rancho Palos Verdes, CA, 90275
  • Palos Verdes Peninsula
    1 min walk
  • Sea Beans
    1 min walk
  • Redondo Beach Station
    49 min drive
  • Torrance, CA (TOA)
    25 min drive

Room options

View all photos for Room, 2 Bedrooms, Ocean View (Casita)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Bedrooms, Ocean View (Casita)

  • 1600 sq ft
  • Ocean view
  • Sleeps 7
  • 3 Queen Beds

View all photos for Villa, 2 Bedrooms (Ocean)

Premium bedding, in-room safe, desk, blackout drapes

Villa, 2 Bedrooms (Ocean)

  • 1850 sq ft
  • Ocean view
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, Ocean View

Premium bedding, in-room safe, desk, blackout drapes

Suite, Ocean View

  • 900 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Ocean View

View from room

Room, 2 Double Beds, Ocean View

  • 450 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Ocean View

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Ocean View

  • 450 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Resort)

View from room

Room, 2 Double Beds (Resort)

  • 450 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Resort)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed (Resort)

  • 450 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Bungalow, 1 Bedroom

View from room

Bungalow, 1 Bedroom

  • 1098 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Ocean View

View from room

Premier Room, 1 King Bed, Ocean View

  • 452 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds, Ocean View

View from room

Premier Room, 2 Double Beds, Ocean View

  • 452 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Oceanfront

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Oceanfront

  • 452 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Oceanfront

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Double Beds, Oceanfront

  • 452 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Resort View (Casita)

Premium bedding, in-room safe, desk, blackout drapes

Room, Resort View (Casita)

  • 1098 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, Ocean View

Premium bedding, in-room safe, desk, blackout drapes

Premier Suite, Ocean View

  • 904 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Bedroom, Ocean View (Casita)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 Bedroom, Ocean View (Casita)

  • 1098 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Oceanfront

Suite, Oceanfront | Premium bedding, in-room safe, desk, blackout drapes

Suite, Oceanfront

  • 904 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Shearwater)

Suite (Shearwater) | Premium bedding, in-room safe, desk, blackout drapes

Suite (Shearwater)

  • 1798 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, Multiple Beds (Ocean)

Premium bedding, in-room safe, desk, blackout drapes

Villa, Multiple Beds (Ocean)

  • 2303 sq ft
  • Ocean view
  • Sleeps 8
  • 4 Queen Beds

View all photos for Suite (Vanderlip)

Suite (Vanderlip) | Premium bedding, in-room safe, desk, blackout drapes

Suite (Vanderlip)

  • 2196 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Resort View (Casita)

Premium bedding, in-room safe, desk, blackout drapes

Room, Resort View (Casita)

  • 1604 sq ft
  • Resort view
  • Sleeps 7
  • 3 Queen Beds

View all photos for Room, 1 King Bed, Mobility Accessible

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Mobility Accessible

  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 Bedroom, Ocean View (Casita)

Premium bedding, in-room safe, desk, blackout drapes

Premier Room, 1 Bedroom, Ocean View (Casita)

  • 1098 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Bungalow, Mobility Accessible (Bungalow)

Premium bedding, in-room safe, desk, blackout drapes

Bungalow, Mobility Accessible (Bungalow)

  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Bungalow, 2 Bedrooms

Premium bedding, in-room safe, desk, blackout drapes

Bungalow, 2 Bedrooms

  • 1604 sq ft
  • Ocean view
  • Sleeps 6
  • 3 Queen Beds

View all photos for Bungalow, 2 Bedrooms (2 King Bed)

Premium bedding, in-room safe, desk, blackout drapes

Bungalow, 2 Bedrooms (2 King Bed)

  • Resort view
  • Sleeps 6
  • 2 King Beds

View all photos for Room, Resort View (Casita)

Premium bedding, in-room safe, desk, blackout drapes

Room, Resort View (Casita)

  • 2099 sq ft
  • Resort view
  • Sleeps 8
  • 4 Queen Beds

View all photos for Room, 2 Double Beds, Mobility Accessible

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Double Beds, Mobility Accessible

  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 3 Bedrooms, Ocean View (Casita)

Premium bedding, in-room safe, desk, blackout drapes

Room, 3 Bedrooms, Ocean View (Casita)

  • 2099 sq ft
  • Ocean view
  • Sleeps 8
  • 4 Queen Beds

View all photos for Premier Room, 2 Bedrooms, Ocean View (Casita)

Premium bedding, in-room safe, desk, blackout drapes

Premier Room, 2 Bedrooms, Ocean View (Casita)

  • 1604 sq ft
  • Ocean view
  • Sleeps 7
  • 3 Queen Beds

View all photos for Premier Room, 3 Bedrooms, Ocean View (Casita)

Premium bedding, in-room safe, desk, blackout drapes

Premier Room, 3 Bedrooms, Ocean View (Casita)

  • 2099 sq ft
  • Ocean view
  • Sleeps 8
  • 4 Queen Beds

View all photos for Bungalow, 2 Bedrooms, Mobility Accessible

Premium bedding, in-room safe, desk, blackout drapes

Bungalow, 2 Bedrooms, Mobility Accessible

  • Resort view
  • Sleeps 7
  • 3 Double Beds

View all photos for Villa, 3 Bedrooms (Resort)

Premium bedding, in-room safe, desk, blackout drapes

Villa, 3 Bedrooms (Resort)

  • 2303 sq ft
  • Resort view
  • Sleeps 8
  • 3 Queen Beds

View all photos for Premier Room, 1 King Bed, Ocean View

Premium bedding, in-room safe, desk, blackout drapes

Premier Room, 1 King Bed, Ocean View

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds, Ocean View

Premium bedding, in-room safe, desk, blackout drapes

Premier Room, 2 Queen Beds, Ocean View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Villa, Multiple Beds

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Villa, Multiple Beds

  • Sleeps 6
  • 2 King Beds

View all photos for Room, 1 King Bed, Ocean View

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Ocean View

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Ocean View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Twin Room, 2 Bedrooms (Ocean)

Premium bedding, in-room safe, desk, blackout drapes

Twin Room, 2 Bedrooms (Ocean)

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Bungalow, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Bungalow, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Villa, Multiple Beds (Ocean)

Premium bedding, in-room safe, desk, blackout drapes

Villa, Multiple Beds (Ocean)

  • Sleeps 8
  • 3 King Beds

View all photos for Bungalow, 2 Double Beds

Premium bedding, in-room safe, desk, blackout drapes

Bungalow, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Portofino Hotel & Marina

Pool
Hot Tub
Pet friendly
Free WiFi
4.3 out of 5, Excellent, (1000)
The price is $324
$286 per night
$324 total
Jan 8 - Jan 9
Portofino Hotel & Marina

About the neighborhood

Rancho Palos Verdes

With a stay at Terranea Resort in Rancho Palos Verdes, you'll be 1.5 mi (2.4 km) from Wayfarers Chapel and 9.1 mi (14.6 km) from Battleship USS Iowa Museum. .This beach hotel is 9.4 mi (15.2 km) from World Cruise Center and 9.6 mi (15.4 km) from Redondo Beach Pier.

What's nearby

  • Wayfarers Chapel - 3 min drive
  • World Cruise Center - 15 min drive
  • Del Amo Fashion Center - 15 min drive
  • Battleship USS Iowa Museum - 16 min drive
  • Redondo Beach Pier - 16 min drive

Getting around

  • Los Angeles Intl. (LAX) - 59 min drive

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪Starbucks - ‬9 min drive
  • ‪Mochinut - Palos Verdes - ‬10 min drive
  • ‪Lobby Bar And Terrace - ‬8 min walk
  • ‪Nelson's - ‬7 min walk

About this property

Terranea Resort

Stylish beach retreat with 4 outdoor pools
Terranea Resort offers 582 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions come with premium digital channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Rancho Palos Verdes hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can play rounds at the 9-hole golf course. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa has 25 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 582 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies or patios. Complimentary wired internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 4 outdoor swimming pools. Additional features at this hotel include concierge services, babysitting (surcharge), and gift shops/newsstands. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 5 mi.
Grab a bite at mar'sel, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 5 bars/lounges or 4 poolside bars. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Mar'sel - Overlooking the ocean, this restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.
Catalina Kitchen - This poolside restaurant serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.
Nelson's - This beach restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.
Bashi - This poolside restaurant specializes in Asian cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.
Solviva - This poolside restaurant serves breakfast, lunch, dinner, and light fare. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 5 mi
  • Limo/town car service
  • Self parking on site (USD 67 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 20 to 50 per person
  • 4 poolside bars
  • 5 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Bashi
  • Catalina Kitchen
  • mar'sel
  • Nelson's
  • Solviva

Things to do

  • 4 outdoor pools
  • 9-hole golf course
  • Archery
  • Bicycle rentals
  • Children's club
  • Children's pool
  • Ecotours
  • Fitness classes
  • Full-service spa
  • Golf
  • Golf lessons
  • Gym
  • Hiking/biking trails
  • Kayaking
  • Mini golf
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free area shuttle
  • Laundry facilities
  • Mini golf
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the waterfront
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 25 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 25 buildings
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property requires a 50% deposit of the total cost of stay at booking for all 2-Bedroom Casita and Villa room types.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 595 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 51 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 20 to 50 per person
  • Self parking fee: USD 67.00 per night (in/out privileges)
  • Pet fee: USD 595 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires payment of the first night's rate and tax 7 days prior to check-in for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Terranea L.A.'s Oceanfront
Terranea L.A.'s Oceanfront Rancho Palos Verdes
Terranea L.A.'s Oceanfront Resort
Terranea L.A.'s Oceanfront Resort Rancho Palos Verdes
Terranea L.A.'s Oceanfront Resort Rancho Palos Verdes
Terranea L.A.'s Oceanfront Resort
Terranea L.A.'s Oceanfront Rancho Palos Verdes
Terranea L.A.'s Oceanfront
Hotel Terranea - L.A.'s Oceanfront Resort Rancho Palos Verdes
Rancho Palos Verdes Terranea - L.A.'s Oceanfront Resort Hotel
Hotel Terranea - L.A.'s Oceanfront Resort
Terranea - L.A.'s Oceanfront Resort Rancho Palos Verdes
Terranea L A 's Oceanfront

Terranea Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 649 out of 1002 reviews" "
Rating 8 - Good. 156 out of 1002 reviews" "
Rating 6 - Okay. 97 out of 1002 reviews" "
Rating 4 - Poor. 63 out of 1002 reviews" "
Rating 2 - Terrible. 37 out of 1002 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Eugene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent stay and I was impress with how friendly the staff was overall. The housekeeping services these ladies were excellent. The transport by Lexus shuttle those guys were excellent also. The checking encounter absolutely excellent. It was clear that there are some staffing challenges, but none of them were oral to my stay. Also, Yes, need to also be willing to be patient because this exist everywhere. There is always an opportunity for improvement, but we are make small errors. We hope to return next year. However, I will be sharing my experience and recommending it to my friends and associates.
Stayed 3 nights in Sep 2024

4/10 Poor

Troy

Stayed 1 night in Sep 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay
Amazing resort property with fantastic grounds for outdoor activities, amazing variety of restaurants. Celebrated a big birthday with pleasure there. Will most definitely return for another visit
Stayed 1 night in Sep 2024

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Asiia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful family friendly resort, ocean front, with traditional Mexican architecture. Having a villa with 2 bedrooms and full kitchen enhanced the experience for the entire family. Lots of kids activities and plenty of place to run and play.
Stayed 3 nights in Sep 2024

10/10 Excellent

Courtney

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is amazing and the staff is wonderful!
Stayed 2 nights in Sep 2024

6/10 Okay

Anne

Information about the property was never properly noted to me. The housekeeping staff did not thoroughly clean my room. The same debris remained on the bathroom floor throughout my stay. The glasses were not washed. I feel the resort fee additional to my room rate was outrageous since I never used any facility on the property.
Stayed 3 nights in Sep 2024

8/10 Good

Jeff

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

sarah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Completely understaffed for how busy it was on Labor Day weekend. Getting meals was an hour and a half wait for room service. Restaurants on site were only taking reservations. Ended up eating in lobby bar for lack of better options which the service was not good due to how busy it was. Food took forever.
Stayed 2 nights in Sep 2024

10/10 Excellent

Junhua

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place
Stayed 3 nights in Aug 2024

8/10 Good

Bok

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alll the staffs were kind and professional
Stayed 2 nights in Aug 2024

10/10 Excellent

Delma, Lakewood

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful escape
Stayed 3 nights in Aug 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful place with amazing views. Great rooms, views, restaurants, music, everything was perfect!! Can’t wait to go back!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Murad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Views
Stayed 1 night in Aug 2024

10/10 Excellent

Anthony

Stayed 3 nights in Aug 2024

10/10 Excellent

Kenny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbelievable views of the California coast. Beautiful property and excellent staff/service.
Stayed 2 nights in Aug 2024

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Dayna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property but we picked the wrong days.
The property is gorgeous and the staff was amazing. However, We arrived a few hours early Saturday in hopes of enjoying the amenities. Pools were nuts (vegas style) especially the adult pool, which wasn't expected. Crazy and with no accommodations possible. Check in was supposed to be at 4 and we couldn't get into a room until after 5. Sunday, luckily was nice and quite. But with such a late check in Saturday evening and an early 11 checkout with no accommodation for late check out, it made for a quite expensive sleep over. Property and Staff were all top notch, as I would have expected. Even though we must have just picked the wrong weekend to stay, we would definitely try again.
Stayed 1 night in Aug 2024

2/10 Terrible

Victory

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Awful awful awful. Stay away.
Worst resort experience of my life. I will NEVER be back. Don’t know if we were put on some sort of secondary list because I cashed in some of my one key rewards, but I earned those rewards staying at the finest resorts in the world. And the service we got here was insulting. Literally second class citizen treatment. We asked ahead of time for a microwave because of my daughter’s severe allergies. Room had no microwave. Took a day and half to get one (after multiple phone calls). Anything we ordered from room service took 90+ minutes (if it ever came at all, which sometimes it didn’t). And forget about getting a bell hop/checking our bags before leaving. The poor girls at the front desk were trying their best to help. There was no dedicated maitre d ever to be found. A couple of the accessible staff, god bless their hearts, admitted to be trainees and overwhelmed. The staff, as a whole, was assembled of well meaning and nice individuals, but were mostly undertrained and incapable. Restaurant reservations were lost. This stay was a nightmare from start to finish. Never, ever again. The literal hours wasted waiting for things that are normally readily available. Hours. Doubt that this will be ever be read; but if it is, know that I have made it one of my missions to dissuade anyone from ever staying here.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alireza, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
It is so beautiful
Stayed 1 night in Aug 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

violet

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Negar

Stayed 1 night in Aug 2024