Stillwell Hotel

2.5 star property

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Photo gallery for Stillwell Hotel

Standard Room, 1 Double Bed | City view
Exterior
Lobby
Standard Double Room, 2 Double Beds | City view
ATM/banking on site

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • Parking available
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
  • Restaurant

Explore the area

Map
838 S Grand Ave, Los Angeles, CA, 90017
  • Orpheum Theatre
    ‪6 min walk‬
  • L.A. Live
    ‪8 min walk‬
  • Pershing Square
    ‪8 min walk‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪36 min drive‬

Room options

Standard Twin Room, 2 Twin Beds

  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Double Bed

  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Standard Double Room, 2 Double Beds

  • 226 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the neighborhood

Los Angeles

A stay at Stillwell Hotel places you in the heart of Los Angeles, within a 15-minute walk of Crypto.com Arena and Los Angeles Convention Center. .This hotel is 0.4 mi (0.7 km) from L.A. Live and 2.4 mi (3.8 km) from University of Southern California.

What's nearby

  • L.A. Live - 8 min walk
  • Crypto.com Arena - 11 min walk
  • Los Angeles Convention Center - 14 min walk
  • Walt Disney Concert Hall - 18 min walk
  • Dodger Stadium - 8 min drive

Getting around

  • 7th Street - Metro Center Station - 7 min walk
  • Los Angeles Cal State Station - 8 min drive
  • Los Angeles Intl. (LAX) - 36 min drive

Restaurants

  • ‪Broken Shaker - ‬4 min walk
  • ‪Shake Shack - ‬4 min walk
  • ‪Simply Salad - ‬3 min walk
  • ‪Philz Coffee - ‬4 min walk
  • ‪Cognoscenti Coffee - ‬3 min walk

About this property

Stillwell Hotel

Hotel with a 24-hour front desk, a short walk to L.A. Live
Stillwell Hotel offers 232 air-conditioned accommodations with complimentary toiletries. 30-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Microwaves, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 232 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Housekeeping is provided on a limited basis, and both microwaves and irons/ironing boards are available on request.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and a vending machine.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge.
Featured amenities include a 24-hour front desk, multilingual staff, and ATM/banking services. Self parking (subject to charges) is available onsite.
Hanks Bar - Onsite bar. Guests can enjoy drinks at the bar.
Uncle John's Restaurant - Onsite family restaurant. Open select days.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (surcharge)
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Hanks Bar
  • Uncle John's Restaurant

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Microwave on request

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (limited availability)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 10 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with cable channels

Food and drink

  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
Early check-in fee: USD 57.75
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 57.75

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 57.75 (subject to availability)
  • Late check-out fee: USD 57.75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Stillwell
Stillwell Hotel
Stillwell Hotel Los Angeles
Stillwell Los Angeles
Stillwell Hotel Hotel
Stillwell Hotel Los Angeles
Stillwell Hotel Hotel Los Angeles

Stillwell Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 172 out of 1000 reviews
Rating 8 - Good. 295 out of 1000 reviews
Rating 6 - Okay. 239 out of 1000 reviews
Rating 4 - Poor. 139 out of 1000 reviews
Rating 2 - Terrible. 155 out of 1000 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Camilo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was horrible!! Smell very bad!!
Stayed 1 night in Nov 2024

8/10 Good

Sheridan

Business traveler
Liked: Cleanliness, staff & service
It was great and considerably less expensive than other hotels in the area for the weekend I stayed. I would go back again.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service, room comfort
Ok for the price
The room was decent for the price, but the TV was not cable and only a few air channels that didn't have anything good to watch. The shower heads need replaced and highly harsh.
Stayed 2 nights in Nov 2024

2/10 Terrible

Hananeh

Disliked: Cleanliness, property conditions & facilities
Extremely dirty!
Stayed 1 night in Nov 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Isaac

Stayed 1 night in Oct 2024

6/10 Okay

Jonathan

Liked: Cleanliness, staff & service
I loved the stay just in the public parking it gets sketchy
Stayed 1 night in Oct 2024

8/10 Good

Mariah

Traveled with partner
Liked: Staff & service
N/A
Stayed 1 night in Oct 2024

6/10 Okay

David

Stayed 1 night in Sep 2024

8/10 Good

Charles

Stayed 1 night in Oct 2024

2/10 Terrible

Ryan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Kamyar

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Amenities
Very old building (like, really old!) rooms were adequate to be fair, but a slight upgrade to the rooms and the hotel in general will make this a much better place to stay. Entry was always an issue since you need to ring a bell for someone at reception to open the hotel's door! But very nice employees nevertheless. There were long strings of black hair on the towel AND on the pillow one evening! I've been to worse hotels, this hotel was adequate for my purpose, but will try to avoid it next time if I could
Stayed 3 nights in Oct 2024

10/10 Excellent

Alan

Stayed 2 nights in Oct 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Ryan

Traveled with group, Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Tiny rooms in a sketchy area with homeless feet from the door. A fair representation of the city as a whole
Stayed 2 nights in Oct 2024

6/10 Okay

Tameka

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

SHAUNA

Stayed 1 night in Sep 2024

2/10 Terrible

Said Abdul Qadim

Traveled with group
Disliked: Staff & service, property conditions & facilities
You book a room for less than 24 hours, Check in is 2:00PM but check out is 11:00AM And room has a bad smell small beds old building .
Stayed 1 night in Sep 2024

10/10 Excellent

Orlando

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There’s not many reviews on this hotel, so it felt sketch at first. But upon arrival, the staff was friendly even gave new sheets upon request (not that the existing sheets weren’t clean) the room was in good condition, air conditioning, clean bathroom. Nothing fancy. Lobby doors stay locked for added safety. Neighborhood is nice, clean, walkable, not far from staples center (crypto), or the block DTLA. I used metro redline to Hollywood, car free. I will stay again
Stayed 2 nights in Sep 2024

6/10 Okay

Fred

Liked: Cleanliness
The location is perfect for visiting the Orpheum Theater. This is an old hotel that is not pretty, but it was safe, comfortable and clean.
Stayed 1 night in Sep 2024

2/10 Terrible

Ira

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Found bed bugs on the bed within 5 minutes of arrival.
Stayed 1 night in Sep 2024

8/10 Good

Sunil

Business traveler
Liked: Cleanliness, staff & service, amenities
The property is very old and it shows. However, it is very clean. The housekeeping is done daily. The towels were like new and replaced every day. No issues with the plumbing except that the shower pressure was very high. I also paid a visit to the Gill's Restaurant. The food was delicious. Overall, good value for money.
Stayed 4 nights in Sep 2024

2/10 Terrible

Dario

Disliked: Cleanliness, property conditions & facilities, room comfort
Camaras not working and this hotel so it’s not saf
I have bad experience on my life! Because I have accidents! I meet someone! That person try to kill me! And hotel same day they kick me out day before they don’t give me service, whatever I ask they say they don’t have it towels, tissue sheets and day accident I was really bad I can’t walk Work! And say I’m going to pay one more day ! They told me no! I have to leave the hotel plus I don’t have phone with me to call and they don’t help me with anything I don’t recommend this hotel to anyone
Stayed 2 nights in Jul 2024

8/10 Good

Linda

Traveled with family
Liked: Staff & service, amenities
Stillwell was an experience for my family & I. The location was excellent to the convention center. They also had a nice cafe shop downstairs. The hotel is old but I never felt that my family & I were in any danger.
Stayed 2 nights in Jul 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
I like my room, the view of DTLA was incredible and overall this hotel was beautiful.
Stayed 1 night in Aug 2024