4/10 Poor
STACEY
Traveled with partner
Nov 4, 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely would not stay here again...RUN! I asked for another washcloth for room because only received 1, told no and had to wait until 9 am if i really needed another one because that is when housekeeing is present and that i still wouldn't get another one because its only 1 washcloth allowed per bed in room. I had 2 occupants and 1 king bed, smoking room. Rude lady in front for check in, she was on her cell the entire time and kept rolling her eyes at me. Had to even ask where my room was after receiving 1 key for 2 occupants. She didnt even have any type of welcoming demeanor. Also unprofessional and had an attitude. Graffiti all over a wall in room and even scratched into counters. Gang signs and profanity present on counter/wall. A roach was crawling up walls in room. Mini fridge cold and turned on but dirty as well. All towels given were filthy, looked unwashed and smelled like dirt. Burn marks everywhere in room and track marks from drug syringes present all over counters. Bed was horrible and extremely gross, sitting on two individual box springs and 'fell' during stay. Extremely dirty, gross, uninviting and very rude experience. I am appalled!! Only good thing was the tv, it had some movie channels...No phone or ashtray or matches in room and only 1 disposable plastic drinking cup.