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Sheraton Ontario Airport Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Ontario Airport Hotel

Premium bedding, in-room safe, desk, laptop workspace
Exterior
Lobby
Restaurant
Outdoor pool

Reviews

8.4 out of 10

Very good

Popular amenities

  • Free airport shuttle
  • Pool
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Bar
    Bar
  • Hot Tub
    Hot Tub

Explore the area

Map
429 N Vineyard Ave, Ontario, CA, 91764
  • Ontario Convention Center
    7 min walk
  • Cucamonga-Guasti Regional Park
    2 min drive
  • Toyota Arena
    5 min drive
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    5 min drive

Room options

Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Mobility Accessible, Tub)

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Corner

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Corner

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Club Room, 1 King Bed, Non Smoking

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Club Suite, 1 King Bed, Non Smoking

  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Ontario

When you stay at Sheraton Ontario Airport Hotel in Ontario, you'll be near the airport, within a 5-minute drive of Ontario Mills Shopping Mall and Toyota Arena. .This hotel is 0.5 mi (0.9 km) from Ontario Convention Center and 1.5 mi (2.5 km) from Cucamonga-Guasti Regional Park.

What's nearby

  • Ontario Convention Center - 7 min walk - 0.4 miles
  • Ontario Mills Shopping Mall - 5 min drive - 3.9 miles
  • Toyota Arena - 5 min drive - 3.5 miles
  • Victoria Gardens - 8 min drive - 7.5 miles
  • Claremont McKenna College - 8 min drive - 7.1 miles

Getting around

  • Upland Station - 5 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 5 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Jack in the Box - ‬2 min drive
  • ‪Corner Pub - ‬19 min walk
  • ‪The O Lounge - ‬8 min walk
  • ‪Del Taco - ‬16 min walk

About this property

Sheraton Ontario Airport Hotel

Hotel in Ontario with airport shuttle service and a 24-hour fitness center
Sheraton Ontario Airport Hotel offers 164 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and complimentary weekday newspapers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
Stay in one of 164 guestrooms featuring flat-screen televisions. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Be sure to enjoy recreational amenities, including an outdoor pool, a spa tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. A roundtrip airport shuttle is complimentary at scheduled times.
Buffet breakfasts are available for a surcharge.
Sheraton Ontario Airport Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 3:00 AM to midnight at scheduled times
  • Free self parking on site
  • Secured, uncovered extended parking on site (USD 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee: USD 6.50 to 18.50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Spa tub

Family friendly

  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 70 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 6.5 to 18.5 per person
  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Uncovered extended parking fee: USD 15 per day
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ontario Airport Sheraton
Sheraton Hotel Ontario Airport
Sheraton Ontario Airport
Sheraton Ontario Airport Hotel
Ontario Sheraton
Sheraton Ontario
Sheraton Ontario Hotel Ontario
Sheraton Ontario Airport Hotel Hotel
Sheraton Ontario Airport Hotel Ontario
Sheraton Ontario Airport Hotel Hotel Ontario

Sheraton Ontario Airport Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 507 out of 1026 reviews" "
Rating 8 - Good. 309 out of 1026 reviews" "
Rating 6 - Okay. 102 out of 1026 reviews" "
Rating 4 - Poor. 60 out of 1026 reviews" "
Rating 2 - Terrible. 48 out of 1026 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Bruce

Business traveler
Liked: Staff & service, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

lizette

Stayed 2 nights in Jul 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Alonso, Las Vegas

Traveled with family
Disliked: Property conditions & facilities
Hotel is under construction. Not a big deal, I get it. Sooner or later they all need an upgrade. They should disclose this when booking. Rooms are ok at best. They need an upgrade forsure. A/C in room is super noisy. Bathrooms are small, shower heads are too low. (Im not a tall person BTW). Not many other options in the area but it is what it is I guess.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jesse

Stayed 1 night in Jul 2024

6/10 Okay

Valerie

Disliked: Property conditions & facilities
3 stars
Under construction Didn’t even have all amenities Missing extra towels Missing blow dryer Bed was too hard
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Under construction
The stay was good, but they are still under construction so there is that. So there are things strewn about on the lower floor and newer the pool area, one elevator isn't working. The staff were using the elevator so much I had to take the stairs down with my bags. Ehh, life happens but that was my stay.
Stayed 2 nights in Jul 2024

8/10 Good

Flaviola

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

benjamin

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was construction going on was a terrible inconvenience. I was told to call the manager which I have tried to contact several times for a refund and nothing. Hasn’t even bothered to call me or contact me
Stayed 4 nights in Jun 2024

10/10 Excellent

Noreen

Stayed 1 night in Jun 2024

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Clean
The room was nice, modern, spacious, and very clean. The shower worked well and the soap smelled great. I would definitely stay again. Highly recommend.
Stayed 2 nights in Jun 2024

8/10 Good

Ehab

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

4/10 Poor

Angelica, Irvine

Business traveler
Disliked: Property conditions & facilities
Nowhere in their website says that the hotel is under renovation, the restaurant is a mess. The rooms are old and moldy. It wasn’t a good experience for me. I got there around 4, the guy from the front desk said to me the restaurant was closed but you can call room service, Voice mail full,4:30 still nothing. Call the front desk, different person of course different answer, told me now that restaurant opens at 5:00. I was very surprised to find a Sheraton in such a bad shape.
Stayed 1 night in Jun 2024

6/10 Okay

Kyle

Traveled with family
Liked: Cleanliness, staff & service
Small Beds, Construction, and Excellent Staff
Overall it served its purpose. A quick stay before we had to depart to the airport. However, we were kept up all night by the AC, and the beds were painfully small. The entire front desk area was under construction and we were unable to purchase snacks and drinks. The front desk staff, and taxi driver, were excellent and I had no complaints.
Stayed 1 night in Jun 2024

10/10 Excellent

Maurice

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly supportive staff.
Stayed 2 nights in Jun 2024

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

ARTURO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

Bev

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2024

4/10 Poor

Keith

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Good location for my activities.
Stayed 1 night in May 2024

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located by the Ontario Airport.
Stayed 1 night in May 2024

10/10 Excellent

Christopher

Stayed 1 night in Apr 2024

10/10 Excellent

Dreama, Henderson

Stayed 5 nights in Jan 2024

10/10 Excellent

Arun

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024