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Pacific Palms Resort

4.0 star property

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Photo gallery for Pacific Palms Resort

Exterior
Golf
View from property
2 restaurants, breakfast served
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Free WiFi
$211
$191 nightly
$211 total
Total with taxes and fees
Mar 7 - Mar 8

Explore the area

View in a map
1 Industry Hills Pkwy, La Puente, CA, 91744
  • Place, Babe Zaharias Golf Course
    ‪7 min walk‬
  • Place, Industry Hills Expo Center
    ‪17 min walk‬
  • Place, La Puente City Park
    ‪9 min drive‬
  • Airport, Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪42 min drive‬

Room options

View all photos for Deluxe Room

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room

8.6 out of 10
Excellent
(156 reviews)
  • Mountain view
  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe king Room

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe king Room

  • Sleeps 2

View all photos for Deluxe Room

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4

View all photos for Executive Room, Mountain View, Executive Level

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Executive Room, Mountain View, Executive Level

  • Mountain view
  • 450 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Executive Room, City View, Executive Level

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Executive Room, City View, Executive Level

  • City view
  • 450 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, City View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room, City View

  • City view
  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Mountain View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room, Mountain View

  • Mountain view
  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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Mar 1 - Mar 2
Total with taxes and fees
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About the neighborhood

La Puente

With a stay at Pacific Palms Resort in La Puente (City of Industry), you'll be within a 5-minute drive of Round 1 Bowling and Amusement and Puente Hills Mall. .This golf resort is 15.9 mi (25.6 km) from Medieval Times and 2.4 mi (3.9 km) from Industry Hills Expo Center.
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What's nearby

  • Babe Zaharias Golf Course - 7 min walk - 0.4 miles
  • Industry Hills Expo Center - 17 min walk - 0.9 miles
  • La Puente City Hall - 7 min drive - 1.4 miles
  • La Puente City Park - 9 min drive - 1.9 miles
  • Disneyland® Resort - 42 min drive - 22.8 miles

Getting around

  • Walnut Industry Station - 10 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 50 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Taco Del Rio - ‬16 min walk
  • ‪Jack in the Box - ‬3 min drive
  • ‪Little Caesars Pizza - ‬19 min walk
  • ‪Carl's Jr. - ‬4 min drive

About this property

Pacific Palms Resort

Pacific Palms Resort offers 292 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. LED televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Guests can play rounds at the 36-hole golf course and enjoy other recreation facilities including a health club. An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 292 air-conditioned rooms featuring LED televisions. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can enjoy other recreational amenities including a health club and an outdoor pool. This resort also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite at one of the resort's 2 restaurants. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 11 AM and on weekends from 7 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in La Puente? This resort has 45000 square feet (4181 square meters) of space consisting of conference space and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 11 AM and on weekends between 7 AM and 10:30 AM.
Pacific Palms Resort has 2 restaurants serving breakfast, lunch, and dinner.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Valet parking on site (USD 14 per night)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 10 to 24.95 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • 36-hole golf course
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Health club
  • Heated pool
  • Hot tub
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 45,000 square feet of conference space
  • Business center
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 11 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 24.95 per person
  • Valet parking fee: USD 14 per night
  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee
  • In-room microwave fee: USD 35 per night
  • Rollaway bed fee: USD 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Pacific Palms
Pacific Palms City Of Industry
Pacific Palms Resort
Pacific Palms Resort City Of Industry
Palms Pacific
Palms Pacific Resort
Palms Resort
Pacific Palms Resort La Puente
Pacific Palms La Puente
Resort Pacific Palms Resort La Puente
La Puente Pacific Palms Resort Resort
Resort Pacific Palms Resort
Pacific Palms
Pacific Palms Resort Resort
Pacific Palms Resort La Puente
Pacific Palms Resort Resort La Puente

Pacific Palms Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 742 out of 1107 reviews
Rating 8 - Good. 179 out of 1107 reviews
Rating 6 - Okay. 95 out of 1107 reviews
Rating 4 - Poor. 48 out of 1107 reviews
Rating 2 - Terrible. 43 out of 1107 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Humberto

Stayed 1 night in Nov 2025

10/10 Excellent

nataly

Stayed 1 night in Aug 2025

10/10 Excellent

nataly

Liked: Cleanliness, amenities, property conditions & facilities
Everything is always amazing
Stayed 1 night in Nov 2025

10/10 Excellent

Isabel

Traveled with family
Liked: Cleanliness, staff & service, amenities
The Spa is top notch. Very kind and professional staff who aim to please. I was so grateful to Sabrina for helping my special request for massage and spa visit. We will return soon.
Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Aaron

Stayed 1 night in Nov 2025

6/10 Okay

Brian

Stayed 1 night in Nov 2025

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We love the Pacific Palms Resort, Its a great place for a mini staycation :)
Stayed 1 night in Nov 2025

10/10 Excellent

Rafael

Stayed 1 night in Nov 2025

10/10 Excellent

Eddie, Calabasas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Real great get away close to everything. The hotel is lush and private, middle of golf club. Real hidden gem , the best of casually luxurious. Feels real comfortable and right. Hidden sanctuary!
Stayed 7 nights in Oct 2025

10/10 Excellent

Eddie, Calabasas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Real nice property. Middle of a golf club, lush and private. Really luxuriously casual and it’s best.
Stayed 7 nights in Oct 2025

10/10 Excellent

Eddie, Calabasas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great! Nice, comfortable, clean, safe. Real fun sanctuary lush and casually luxurious. Nice!
Stayed 7 nights in Sep 2025

10/10 Excellent

Kimberly, San Diego

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m always well cared for!
Stayed 1 night in Nov 2025

4/10 Poor

Maurice

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The first room I got had a broken shower. They chnaged me to a different room which was next to a loading dock. All i heard was trucks and door slams start at 5am. When i mentioned it at the frokt desk. All they said we apologize. No compensation, whatsoever.
Stayed 1 night in Nov 2025

10/10 Excellent

Laura

Stayed 1 night in Nov 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean room!
Stayed 1 night in Nov 2025

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Yes awesome
Stayed 1 night in Nov 2025

8/10 Good

King-Hui

Liked: Cleanliness
Stayed 3 nights in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Clean. Quick and easy.
Stayed 1 night in Nov 2025

2/10 Terrible

Michael

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Nov 2025

8/10 Good

dechi

Stayed 1 night in Nov 2025

10/10 Excellent

Gerardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes, food ess delicious and staff was great
Stayed 1 night in Nov 2025

6/10 Okay

Tony

Liked: Staff & service
Disliked: Amenities
Bathroom is not updated, old looking. No complimentary waters. Pillows were old and not comfortable. No music channels on tv.
Stayed 1 night in Nov 2025

10/10 Excellent

Cristina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel had issues with
Stayed 1 night in Nov 2025

10/10 Excellent

Jessica

Stayed 1 night in Nov 2025