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Extended Stay America Suites Los Angeles Ontario Airport

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Extended Stay America Suites Los Angeles Ontario Airport

Studio, 2 Double Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi
Desk, blackout drapes, iron/ironing board, free WiFi
Lobby
Lobby
Exterior

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Breakfast included
  • Laundry
  • Kitchen
  • Air conditioning

Explore the area

Map
3990 Inland Empire Blvd, Ontario, CA, 91764
  • Toyota Arena
    8 min walk
  • Benihana
    2 min walk
  • Rancho Cucamonga Station
    7 min drive
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    6 min drive

Room options

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Studio, 1 Queen Bed, Accessible, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Ontario

With a stay at Extended Stay America Suites Los Angeles Ontario Airport in Ontario (Guasti), you'll be within a 5-minute drive of Ontario Mills Shopping Mall and Toyota Arena. .This hotel is 1.4 mi (2.2 km) from iFLY Indoor Skydiving - Ontario and 1.4 mi (2.3 km) from Cucamonga-Guasti Regional Park.

What's nearby

  • Toyota Arena - 8 min walk
  • Ontario Mills Shopping Mall - 20 min walk
  • Ontario Convention Center - 4 min drive
  • Victoria Gardens - 6 min drive
  • Auto Club Speedway - 10 min drive

Getting around

  • Rancho Cucamonga Station - 7 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 6 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬17 min walk
  • ‪In-N-Out Burger - ‬20 min walk
  • ‪Chick-fil-A - ‬19 min walk
  • ‪Eureka! Ontario - ‬12 min walk
  • ‪Bone & Broth - ‬19 min walk

About this property

Extended Stay America Suites Los Angeles Ontario Airport

Hotel with free breakfast, near Ontario Mills Shopping Mall
Extended Stay America Suites Los Angeles Ontario Airport offers 127 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens or kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

Make yourself at home in one of the 127 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Kitchenettes are outfitted with microwaves. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and coffee/tea makers.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a vending machine.
A complimentary on-the-go breakfast is served daily from 6 AM to 9:30 AM.
Featured amenities include laundry facilities, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Extended Stay America Los Angeles Airport Hotel Ontario
Extended Stay America Los Angeles Ontario Airport Hotel
Extended Stay America Ontario Airport
Los Angeles Ontario Airport
Extended Stay America Los Angeles Ontario Airport
Extended Stay America Los Angeles Ontario Airport
Extended Stay America Suites Los Angeles Ontario Airport Hotel
Extended Stay America Suites Los Angeles Ontario Airport Ontario

Extended Stay America Suites Los Angeles Ontario Airport Reviews

Reviews

5.8
Rating 10 - Excellent. 230 out of 1001 reviews" "
Rating 8 - Good. 146 out of 1001 reviews" "
Rating 6 - Okay. 155 out of 1001 reviews" "
Rating 4 - Poor. 164 out of 1001 reviews" "
Rating 2 - Terrible. 306 out of 1001 reviews" "

5.8/10

Cleanliness

7.0/10

Staff & service

5.2/10

Amenities

5.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Jodee

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This facility was awful! It smelled l, we burned candles & bought plug-ins and it still stank. People running & jumping above us all night, staff, with the exception of 1 new staff members were rude and nasty acting for customer service. I will NEVER stay at an Extended Stay again & I will deter everyone I can from staying there
Stayed 5 nights in Sep 2024

10/10 Excellent

Melanie j

Stayed 1 night in Aug 2024

2/10 Terrible

Javier

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The smell of the lobby and the stairwells consist of cigarettes, weed, and mold. Elevator was out of service so anytime you enter or leave the place you have to breathe in those smells. The rooms have cockroaches. Our sink had pieces of chicken from the previous guest who stayed there. There was mold all over the walls in the bathroom and on the bathroom door. Absolutely the worst place I've ever stayed at. The pool was also closed which they don't mention on the website. Overall it was terrible.
Stayed 2 nights in Aug 2024

4/10 Poor

Trinidad

Stayed 1 night in Sep 2024

2/10 Terrible

CARRIE, Galt

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I would give a zero if I could. I wish I would’ve look at reviews before booking but my premature grandson was transferred to different hospital so I needed something close to hospital. My daughter had emergency c section and elevator was broken room on second floor and could not put us on the first floor. Room didn’t have toilet paper needed towels and floor was so dirty. Called front desk for coffee maker and dishes etc was told to come down stairs to get when it says in room that it would be delivered. Remote to TV did not work and couldn’t get one that work and staff was no help. There was a trash room on the floor and it was stacked half way up wall and garage left out all over the floor. The WiFi was down and Entry door closes to room was not working had to go around. Room keys not working had to get new keys. Dogs barking for at least 10 or more minutes then we left for hospital so don’t know how long they continued. Staff was rude and not helpful and I was told that there was not maintenance on site and that she was the only one working. When I checked in guy was with staff said he had been there almost 30 days and that staff had not changed his bedding or clean room in over 10 days.
Stayed 3 nights in Aug 2024

2/10 Terrible

farshad

Smells
Stayed 1 night in Aug 2024

2/10 Terrible

Matthew

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Too many issues to share. A complete Craphole. Im requesting a refund. I didn't realize how bad this place was. The pictures do not look at all what this dump actually looks like
Stayed 1 night in Aug 2024

10/10 Excellent

Parminder

Stayed 7 nights in Aug 2024

2/10 Terrible

Stephanie

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
This place is filthy. The smell hits you from the entry. There was one very nice staff lady, one. All in all- gross place
Stayed 5 nights in Jul 2024

2/10 Terrible

Guadalupe

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I would not recommend this place.
Stayed 8 nights in Jul 2024

2/10 Terrible

Margarita

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible experience! Everything was so dirty in the room as if they just changed the bed sheets and rented out the room to the next person. The toilet seat itself was extremely dirty and floors had not been swept, there was dead roaches in the floor. Just shows that house keeping is not cleaning the rooms. At checkout I was asked if I enjoyed my stay and I said no, it was horrible. Roaches and ants everywhere, they lady in the front said…”that is why you read the reviews before booking” disgusting, I do not recommend to anyone.
Stayed 1 night in Aug 2024

8/10 Good

Anthony

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

4/10 Poor

Stephanie

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Alicia

Stayed 2 nights in Jul 2024

2/10 Terrible

Eric

Disliked: Cleanliness, staff & service, property conditions & facilities
Not clean
Stayed 1 night in Jul 2024

6/10 Okay

Hugo S

Traveled with group
Liked: Staff & service
Ghetto asf
It was ok. More for ghetto people.
Stayed 1 night in Jun 2024

6/10 Okay

Jamie

Stayed 13 nights in Jun 2024

2/10 Terrible

Lorenzo

Stayed 2 nights in Jul 2024

8/10 Good

Doraja M

Traveled with family
Liked: Staff & service, property conditions & facilities
Arlene is the best!!! She took care of me and made sure I didn’t experience anymore stress because up until I saw her my arrival in California was full of issues. The hotel would have a 5 but my tub and sink were filthy when I checked in. But staying there is wonderful. It is close to shopping malls Ontario Mills and Victoria Gardens. Plenty of places to eat and I was able to grab groceries from Stater Brothers! It was great
Stayed 4 nights in Jul 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to everything. Easy access to freeway. Friendly staff, efficient and polite.
Stayed 2 nights in Jul 2024

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities
Brown towels, roaches roaches, everywhere, bugs, all in there it was dirty and nasty and smelled like piss

6/10 Okay

Ivan

Liked: Staff & service, property conditions & facilities
Great service
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveler

Traveled with group
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Tweaker hotel, smell of weed and ants :-(
I have stayed at other Extended Stay America hotels and were very happy with all of them. That streak came to an end though when I visited the Ontario location. First the entire is supposed to be smoke free but nearly all the "residents" smoke and smoke weed. So when you enter there are lingering smells of weed throughout the entire building. Also the hallways and rooms are not vacuumed and there is visible trash, dirt, food all over the hallways mostly. I recommend the staff use the non-electric roller "vacuums" if you don't want to disturb the "residents" Also during my stay lots of ants were in my room and I didn't have any food in the room because I ate out during my stay. When I called to have the issue addressed the front desk girl (who was very nice) said that the bug spray was locked up and she was not allowed to spray the room. So that was not good at all. The only good things I can say is that the sheets were clean compared to a lot of hotels and the AC worked perfectly. I will stay at other extended stays but I won't be going back to that one no matter how cheap the room is.
Stayed 4 nights in Jun 2024

4/10 Poor

jeffrey

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The studio queen room did not have a La-Z-Boy chair as advertised, there was no handle for the shower head in the accessible bathroom. The stove did not work. I asked management for a chair and never received a reply or a chair. The property was in terrible condition. I will never go back.
Stayed 2 nights in Jun 2024

2/10 Terrible

Virgilio

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was checked into a room that was under maintenance
Stayed 1 night in Jun 2024