Located in Lons, Hôtel Le Relais is in a shopping district, within a 5-minute drive of Piscine Aqualons and Hippodrome de Pau. .This hotel is 1.7 mi (2.8 km) from Palais de Sports de Pau and 1.9 mi (3 km) from Casino Tranchant Pau.
What's nearby
Hippodrome de Pau - 19 min walk - 1.0 mile
Zenith de Pau - 4 min drive - 2.3 miles
Château de Pau National Museum - 6 min drive - 2.9 miles
Boulevard des Pyrenees - 7 min drive - 3.1 miles
Palais Beaumont - 8 min drive - 3.3 miles
Getting around
Lescar Station - 7 min drive
Pau (PUF-Pau - Pyrenees) - 8 min drive
Restaurants
Quick - 4 min drive
Subway - 18 min walk
Thang Long - 11 min walk
New Bowling des Pyrénées - 18 min walk
Au Grand Bonheur - 1 min walk
About this property
Hôtel Le Relais
Hotel in Lons with a 24-hour business center and a 24-hour front desk
Hôtel Le Relais offers 60 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include bathtubs and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 60 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and discounted use of a nearby fitness facility.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Planning an event in Lons? This hotel has 1076 square feet (100 square meters) of space consisting of a conference center and 4 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:00 AM.
Onsite venue - This restaurant specializes in French cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.
Languages
Arabic, English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
RV/bus/truck parking on site
Wheelchair-accessible parking available
Food and drink
Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends; EUR 4.50 to 11 per person
A bar/lounge
A restaurant
Conveniences
24-hour front desk
Luggage storage
Guest services
Multilingual staff
No housekeeping service
Business services
24-hour business center
4 meeting rooms
Conference center (1,076 square feet of space)
Outdoors
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
1 building
5 floors
Banquet hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub
Hair dryer
Private bathroom
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
Limited room service
More
Air conditioning
Desk
Heating
Iron/ironing board on request
Phone
Policies
Check-in
Check-in start time: 2:30 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11:30 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets stay free
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are available for EUR 9.0 per day
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.67 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 4.5 to 11 per person
Rollaway bed fee: EUR 9.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Property is also known as
Hôtel Le Relais Lons
Le Relais Lons
Hôtel Relais Lons
Relais Lons
Hôtel Le Relais Lons
Hôtel Le Relais Hotel
Hôtel Le Relais Hotel Lons
Hôtel Le Relais Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 35 out of 141 reviews" "
10 - Excellent
35
Rating 8 - Good. 72 out of 141 reviews" "
8 - Good
72
Rating 6 - Okay. 21 out of 141 reviews" "
6 - Okay
21
Rating 4 - Poor. 6 out of 141 reviews" "
4 - Poor
6
Rating 2 - Terrible. 7 out of 141 reviews" "
2 - Terrible
7
7.8/10
Cleanliness
8.2/10
Staff & service
7.2/10
Amenities
7.4/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
8/10 Good
Kevin
Traveled with family
Jun 27, 2024
Liked: Cleanliness, staff & service, room comfort
The hotel rooms need updating. We book an hour before arriving but Hotel.com had not sent it through to the hotel. The receptionist gave us the room and said she would sort it out. Which she did telling us it came through 2 hours after we arrived
Travelling to and from UK to Spain we find this a very convenient ovenight stop. A lift to all floors makes access very easy. Having tea/coffe making facilites is a real bonus. The rooms are a good size, the beds are comfortable and the linen is clean and fresh. I personally appreciate a bath however having the shower over the bath can make getting in and out a little hazardous. A hand rail would be a very good solution. The staff are very friendly and helpful. The hotel has good free car parking and it is located in a safe area with local hypermarket and other shops very close. There is a restaurant, a small bar and the breakfast is very good.
We use this hotel as an overnight stop on our way to Spain and back. The room was a little tired but more than adequate. The overbath shower was a little awkward to operate. The staff are very pleasant and efficient. The hotel is very quiet at night and there is a handy supermarket and petrol station very close by. On-site parking is good and the area seems very safe.
We travel to Spain quite regularly and this is a great overnight stop at a very reasonable cost. It is easy to find and easy to park in the free car park. The hotel is welcoming, the staff are helpful and the breakfast is very good. The rooms are comfortable and the beds are large. We really appreciate having tea and coffee in the room and having a bath with overhead shower is very welcome. There is a large supermarket very close by and several other shops. We will continue to use this hotel.
It was our first time at a Kyriad hotel and we found that it was beyond our expectations.The hotel was excellent and the staff were exceptional, worthy of a 5* hotel. The room, although not massive, had a large king size double bed and was very clean and comfortable The climate control for heating was easy to use and made the room very warm to return to on a very cold January night. The car parking was on site and included. We shall certainly make this chain of hotels our 1st choice for our journeys to and from Spain to UK.
A little bit outside the centre of Pau but given the late booking and the fact the city was full of people doing the Etape du Tour I was very happy with the price and quality of hotel. Would definitely stay here again.
la robinetterie lavabo cassée à notre arrivée et non remplacer. Le ménage non fait même à notre demande car il y a du sable au sol. Les lits non faits. On nous dit oui on va passer faire le ménage et changer les draps mais les femmes de ménage ne sont jamais passées. Par contre l'accueil de l'hôtel est très bien. En résumé, établissement à éviter.