The only reason I did not give this hotel a 5 star all around was because of the night check in representative. When we first walked into the lobby, the short haired gray headed lady did not acknowledge our presence until it was time for us to check in. However, the couples who came in behind us, she did acknowledge while checking us in. She specifically told me one room number but wrote another one on the key card. After going to the room number she gave us, someone was already in it and we looked at the card holder and the number was the room beside it. While trying to settle in, this same lady came to the room and said “people are trying to sleep.”, yet our whole stay people was noisy the entire time. Housekeeping came in and got the dirty towels and also took my personal towel but did not put new tissue in the bathroom. Bummer because I had to go out and buy tissue for our stay. I frequent Longview a lot and this was our first time staying at this hotel and as much as I would like to come back, that night representative was enough to make me choose to go with another location. The location is good and the rooms are clean though.