4/10 Poor
Jordan
Business traveler
Oct 27, 2024
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
First, the positive: the staff were all super friendly and kind. However, there were big negatives. My first room reeked of mildew, and I noticed there was a slippery, discolored patch about 2 feet long by one foot wide in the middle of the bathtub/shower floor. I asked if it could be cleaned because I smelled mildew. They came and scrubbed the floor right away, and laid down some kind of precut vinyl patch over the whole area. They said, "Don't worry, that isn't mildew, it's just rust."
The next day, I was working offsite. When I got back to the hotel, the mildew smell in the room was so bad, I gagged. I asked for a room switch. The front desk woman kindly got me a room on another floor, which didn't smell like mildew. However, the next morning, I noticed a bunch of little amber-colored ants all over the bathroom counter. I didn't even bother complaining that time, because I have asthma and I wheeze if I am exposed to pesticide sprays. I just took all my stuff out of the bathroom and minimized my use of that space for the last day and a half of my stay. There were still ants on the counter intermittently the whole time.
Jordan
Stayed 3 nights in Oct 2024