The Waldorf Hilton, London

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Waldorf Hilton, London

Exterior
Premium bedding, in-room safe, desk, blackout drapes
Exterior
Interior
Bar (on property)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Bar
    Bar
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Aldwych, London, England, WC2B 4DD
  • Covent Garden Market
    4 min walk
  • Leicester Square
    11 min walk
  • Trafalgar Square
    12 min walk
  • London (LCY-London City)
    36 min drive

Room options

Junior Suite, 1 King Bed (Lounge Access)

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 Queen Bed

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

Executive Room, 1 King Bed (Lounge Access)

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

Twin Deluxe Room

  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

Room, 1 Queen Bed

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

Twin Guest Room

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

Executive Suite, 1 King Bed (Lounge Access)

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

Family Room (For 2 Adults and 1 Child)

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed

Room, 2 Double Beds

  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, 2 Bedrooms, Business Lounge Access (Newly Designed)

  • Sleeps 8
  • 2 King Beds

Executive Room, 1 King Bed (Peloton)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Astor, Four-Poster Bed)

  • 506 sq ft
  • Sleeps 3
  • 1 King Bed

King Suite, Suite, Business Lounge Access

  • Sleeps 4
  • 1 King Bed

Executive Room, 1 King Bed (Xmas Shopping)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Fashion Break)

  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Bedrooms

  • 269 sq ft
  • Sleeps 6
  • 3 King Beds

Family Suite, 1 King Bed (Wonderland)

  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 Queen Bed

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Double Bed (Afternoon Tea)

  • Sleeps 2
  • 1 Double Bed

About the neighborhood

London

The Waldorf Hilton, London is centrally located in London, a 4-minute walk from Covent Garden Market and 12 minutes by foot from Trafalgar Square. .This luxury hotel is 0.8 mi (1.3 km) from The British Museum and 0.9 mi (1.5 km) from London Eye.

What's nearby

  • Covent Garden Market - 4 min walk - 0.2 miles
  • Trafalgar Square - 12 min walk - 0.6 miles
  • The British Museum - 12 min walk - 0.7 miles
  • London Eye - 15 min walk - 0.8 miles
  • Piccadilly Circus - 16 min walk - 0.9 miles

Getting around

  • Temple Underground Station - 6 min walk
  • Charing Cross Station - 9 min walk
  • London City Airport (LCY) - 36 min drive

Restaurants

  • ‪Christopher's - ‬1 min walk
  • ‪The Delaunay - ‬1 min walk
  • ‪Franco Manca Aldwych - ‬1 min walk
  • ‪STK London - ‬2 min walk
  • ‪Executive Lounge Hilton - ‬2 min walk

About this property

The Waldorf Hilton, London

Luxury London hotel in London City Centre with a health club
The Waldorf Hilton, London offers 298 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This London hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a health club.
Stay in one of 298 guestrooms featuring flat-screen televisions. Cable programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreation amenities such as a health club or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and a ballroom.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. English breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in London? This hotel has 9688 square feet (900 square meters) of space consisting of conference space and 7 meeting rooms.
English breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
The Waldorf Hilton, London has a restaurant on site.
Room service (during limited hours) is available.

Languages

Arabic, Dutch, English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 15 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 25 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Health club

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 7 meeting rooms
  • 9,688 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1908
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 25 per person
  • Fee for in-room wireless internet: GBP 15 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: GBP 15 per 24-hour period (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Waldorf
Waldorf Hilton
Waldorf Hilton Hotel
Waldorf Hilton Hotel London
Waldorf Hilton London
Hilton Hotel Waldorf
Hilton London Waldorf
The Waldorf Hilton Hotel London
The Waldorf Hilton London, England
Waldorf Hotel London
Waldorf Hilton London Hotel
The Waldorf Hilton
The Waldorf Hilton, London Hotel
The Waldorf Hilton, London London
The Waldorf Hilton, London Hotel London

Reviews

8.6

Excellent

Rating 10 - Excellent. 542 out of 1002 reviews" "
Rating 8 - Good. 267 out of 1002 reviews" "
Rating 6 - Okay. 103 out of 1002 reviews" "
Rating 4 - Poor. 52 out of 1002 reviews" "
Rating 2 - Terrible. 38 out of 1002 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

rashid

Traveled with family
Disliked: Cleanliness, staff & service
Hotel could not accommodate my booking request. 1. Two rooms close to each other 2. one room with twin beds. We were allocated two double rooms, furthest away from each other. One of the rooms was a disability room. Only one room was available on arrival, second room was late. I asked to change rooms, and the alternatives offered were completely unsuitable. Due to size, no aircon and a window which overlooked a brick wall. Bedsheets were stained! When I complained, I was told hotel was at 90% occupancy and offered complimentary breakfast. As a long standing Hilton Honors member, I was shocked and disappointed with the rooms and overall customer service.
Stayed 1 night in Aug 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly attentive staff
Great location, good breakfast and friendly attentive staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Hansram

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice properties with old world style. Tea cafe was great.
Stayed 7 nights in Jul 2024

10/10 Excellent

Erika

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities, room comfort
Hotrl of choice
We enjoyed it. We have been before. It is our Hotel of choice in London.
Stayed 3 nights in Jul 2024

6/10 Okay

David

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

kay, Chelmsford

Traveled with partner
Liked: Amenities
Great position for all the theatre shows lots of good restaurants
Stayed 1 night in Aug 2024

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you Waldorf
This is the second time we have stayed and it was just as amazing as the first. It also does the best breakfast I have had in London
Stayed 1 night in Aug 2024

2/10 Terrible

SANJEEV

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

John

Stayed 3 nights in Jul 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Try somewhere else
Very, very tired hotel. Staff were incredibly well trained and couldn’t have been nicer, but the hotel itself needs a complete refurb. The room was absolutely tiny and in a very poor condition. The carpet was tattered, paintwork poorly repaired and the floor was so creaky and noisy. I had always wanted to stay at the Waldorf but they are definitely trading off a former grandeur. There are plenty of better options in that price bracket!
Stayed 2 nights in Jul 2024

10/10 Excellent

Janet

Traveled with partner
Liked: Amenities, property conditions & facilities
The help is amazing!
Stayed 4 nights in Jul 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Douglas Reid, and the other door-men, were outstandingly helpful and knowledgable and much to be commended. The only hotel I have stayed in London for many years - first class all round.
Stayed 4 nights in Jul 2024

8/10 Good

Herralan, Hamden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay overall
Stayed 2 nights in Jul 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

KEVIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

NOELVIS

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Jul 2024

10/10 Excellent

NESSIE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great, love that is in walking distance to restaurants and theaters
Stayed 2 nights in Jul 2024

6/10 Okay

tilly

Traveled with partner
Disliked: Staff & service, property conditions & facilities
didn’t have no cold water,took the maintenance 1 hour to come and fix it, shower head was leaking, room was way smaller than pictures shown.
Stayed 1 night in Jul 2024

8/10 Good

Frances

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Staff helpful sorting our room as we’d been given a queen when I’d booked twin beds / travelling with my adult daughter
Stayed 1 night in Jun 2024

10/10 Excellent

lydia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Close to all.
Stayed 5 nights in Jun 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Waldorf is a great property and a great location. The staff is very friendly and I would recommend staying there to anyone
Stayed 3 nights in May 2024

10/10 Excellent

M

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Wonderful hotel with a warmth from the past. The service for the tea room was impeccable, thank you.
Stayed 1 night in Jun 2024