The Soho Hotel, Firmdale Hotels

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Soho Hotel, Firmdale Hotels

Deluxe Room, Terrace | Premium bedding, minibar, in-room safe, individually decorated
Bar (on property)
Exterior
Premium bedding, minibar, in-room safe, individually decorated
Lobby

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Parking available
    Parking available
  • Room service
    Room service
  • Gym
    Gym
  • Breakfast available
    Breakfast available

Explore the area

Map
4 Richmond Mews, Dean Street, London, England, W1D 3DH
  • Leicester Square
    7 min walk
  • Regent Street
    8 min walk
  • Piccadilly Circus
    9 min walk
  • London (LHR-Heathrow)
    56 min drive

Room options

Deluxe Suite, 2 Bedrooms, Terrace

  • 3120 sq ft
  • Sleeps 5
  • 1 King Bed

Suite, 2 Bedrooms (Soho)

  • Sleeps 5
  • 2 King Beds

Suite, 3 Bedrooms (Richmond)

  • Sleeps 7
  • 3 King Beds

Suite, 1 Bedroom, Terrace

  • Sleeps 5
  • 1 King Bed

Suite, 1 Bedroom (Soho)

  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms (Richmond)

  • Sleeps 5
  • 2 King Beds

Luxury Studio Suite (Junior)

  • Sleeps 4
  • 1 King Bed

Deluxe Studio Suite (Junior)

  • Sleeps 4
  • 1 King Bed

Penthouse

  • Sleeps 3
  • 1 King Bed

Penthouse, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

Deluxe Room, Terrace

  • Sleeps 2
  • 1 King Bed

Luxury Studio Suite (Junior)

  • Sleeps 3
  • 1 King Bed

Room, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

Apartment (Soho)

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Superior Room

  • Sleeps 2
  • 1 Queen Bed

Deluxe Room

  • Sleeps 4
  • 1 King Bed

Luxury Room

  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

London

A stay at The Soho Hotel, Firmdale Hotels places you in the heart of London, within a 10-minute walk of Leicester Square and Piccadilly Circus. .This family-friendly hotel is 0.6 mi (1 km) from The British Museum and 0.6 mi (1 km) from Trafalgar Square.

What's nearby

  • Leicester Square - 7 min walk - 0.4 miles
  • Piccadilly Circus - 9 min walk - 0.5 miles
  • Covent Garden Market - 12 min walk - 0.7 miles
  • The British Museum - 12 min walk - 0.7 miles
  • Trafalgar Square - 12 min walk - 0.7 miles

Getting around

  • Tottenham Court Road Station - 7 min walk
  • Tottenham Court Road Underground Station - 7 min walk
  • London City Airport (LCY) - 50 min drive

Restaurants

  • ‪L'Eto Caffè - ‬3 min walk
  • ‪Soho Theatre - ‬1 min walk
  • ‪Côte - ‬2 min walk
  • ‪Hobson's Fish & Chips - ‬1 min walk
  • ‪The Nellie Dean - ‬1 min walk

About this property

The Soho Hotel, Firmdale Hotels

Luxury London hotel in London City Centre with a full-service spa
The Soho Hotel, Firmdale Hotels offers 96 accommodations with minibars and safes. Each accommodation is individually decorated. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Temple Spa has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 96 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and designer toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at Refuel, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include limo/town car service, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in London? This hotel has 775 square feet (72 square meters) of space consisting of conference space and meeting rooms. A train station pick-up service is available for a surcharge.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Refuel - This restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Languages

Dutch, English, French, German, Hungarian, Italian, Polish, Portuguese, Russian, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 55 per day)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Valet parking on site (surcharge)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: GBP 28 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Refuel

Things to do

  • 24-hour gym
  • Full-service spa
  • Library

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 775 square feet of conference space
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2004
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 66.0 per night
Cribs (infant beds) are available for GBP 66.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 28 per person
  • Nearby parking fee: GBP 55 per day
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 66.0 per night
  • Rollaway bed fee: GBP 66.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Soho
Soho Hotel
The Soho Hotel London, England
Soho Hotel London
Soho Hotel Firmdale Hotels
Hotel Firmdale Hotels
Soho Firmdale Hotels
Firmdale Hotels
The Soho Hotel
The Soho Hotel, Firmdale Hotels Hotel
The Soho Hotel, Firmdale Hotels London
The Soho Hotel, Firmdale Hotels Hotel London

The Soho Hotel, Firmdale Hotels Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 649 out of 714 reviews" "
Rating 8 - Good. 53 out of 714 reviews" "
Rating 6 - Okay. 9 out of 714 reviews" "
Rating 4 - Poor. 2 out of 714 reviews" "
Rating 2 - Terrible. 1 out of 714 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

kammellia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
"Unparalleled Service and Warmth at the Soho Hotel
The Soho Hotel exceeded all of my expectations. The staff's dedication to exceptional service truly made my stay unforgettable. Greg, the concierge, along with his entire team, went above and beyond to ensure my comfort and satisfaction. Their attention to detail and genuine care for guests set this hotel apart. From the moment I arrived, I was treated with warmth and professionalism. The team was always ready with helpful suggestions, quick to assist with any requests, and consistently went the extra mile. The level of service provided was unparalleled, making every aspect of my stay enjoyable. The atmosphere at the Soho Hotel is welcoming and luxurious, and the impeccable service made it feel like a home away from home. I am already looking forward to my next visit and highly recommend this hotel to anyone seeking a top-notch experience. The staff truly made my stay remarkable, and I can't wait to return.
Stayed 6 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was good but not as good as at our Hamyard and Haymarket stays. Maybe too many summer tourists.
Stayed 2 nights in Jun 2024

10/10 Excellent

janice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, centrally located
Stayed 5 nights in Jul 2024

10/10 Excellent

ANTONIO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2024

10/10 Excellent

Geoffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible Hotel and Experience!
Our stay at the SoHo Hotel was beyond incredible. To begin with: the location. You’re right in the heart of London, with Leicester Square nearby. Restaurants, shopping, everything you need. The hotel itself is to die for. We were upgraded at no cost to a Penthouse suite. The room was gorgeous and we even had a little deck! They brought warm cookies and milk for my daughters in the evening. The room itself was HUGE and immaculate. My younger daughter LOVED the record player (which she had never seen before) and we listened to the Beatles, Hendrix and the Carpenters. The staff and the concierge were beyond wonderful. My only regret was that we didn’t stay longer. A+ 11/10.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

6/10 Okay

Adrian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A great location although surprising that a hotel of this quality doesn’t provide coffee machines unless requested and at an additional charge of £10!
Stayed 2 nights in Jun 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel, Wonderful Location
From arrival, service was top notch. The room was beautifully decorated and well appointed. It was spacious with comfortable bedding. A very large room. The restaurant bar made wonderful cocktails. This coupled with its location is a must stay every time I visit London.
Stayed 2 nights in May 2024

10/10 Excellent

Ronnen

Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegant boutique hotel in Soho. Great staff and service.
Stayed 5 nights in Apr 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Claire

Liked: Staff & service, amenities, property conditions & facilities
Amazing hotel! They made every detail so special for our stay with our kids. Loved location for getting around, great places to eat. Would definitely stay here again!
Stayed 4 nights in Mar 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!
We loved our stay at the Soho! The staff are all amazing, and so friendly. We were celebrating our 30th anniversary, and they really made it special. The location can't be beat, easy walking distance to anything you could possibly want.
Stayed 3 nights in Mar 2024

10/10 Excellent

Annika

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Darren

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I usually stay at other properties in the area but the SOHO was closer to where I needed to be, so gave it a try. Service was excellent, room was outstanding, and breakfast great!! Coming from Canada, but bed was so amazing I slept through my jet lag. Will book again!
Stayed 3 nights in Mar 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a super central location. We had a Terrace room which was just fabulous, with inspiring views over the area’s skyline. A really good and fun vibe to the hotel, bar and restaurant. Shame there aren’t simple tea and coffee facilities in the rooms, as this would have just put the icing on the cake. Lovely breakfast, though a slightly clever way of staying free of charge. In fact you get a £40 credit per night towards breakfast. Every individual item is charged, including tea or coffee. But overall an absolutely excellent hotel to stay at.
Stayed 3 nights in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Feb 2024

10/10 Excellent

Frances

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Okan

Stayed 2 nights in Jan 2024

10/10 Excellent

Jared

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Mi-Young, San Jose

Stayed 6 nights in Dec 2023

10/10 Excellent

Lianne

Stayed 1 night in Dec 2023

10/10 Excellent

stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Sharon, Solana Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. THE most lovely staff. Definitely our new favorite hotel in London.
Stayed 2 nights in Nov 2023