The Prince Akatoki London

5.0 star property

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Lobby lounge
Studio Suite (Studio) | Hypo-allergenic bedding, minibar, in-room safe, desk
City view
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Gym
  • 24/7 front desk
  • Breakfast available
  • Room service

Explore the area

Map
50 Great Cumberland Place, Marble Arch, London, England, W1H 7FD
  • Hyde Park
    ‪6 min walk‬
  • Oxford Street
    ‪14 min walk‬
  • Buckingham Palace
    ‪5 min drive‬
  • London (LHR-Heathrow)
    ‪42 min drive‬

Room options

Superior Room

  • Sleeps 2
  • 1 Queen Bed

Studio Suite (Studio)

  • Sleeps 2
  • 1 King Bed

Executive Room

  • Sleeps 2
  • 1 King Bed

Deluxe Room

  • Sleeps 2
  • 1 King Bed

Executive Suite (Junior)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

London

The Prince Akatoki London is centrally located in London, a 5-minute walk from Frameless Immersive Art Experience and 6 minutes by foot from Hyde Park. .This luxury hotel is 0.7 mi (1.2 km) from Oxford Street and 1.9 mi (3.1 km) from Buckingham Palace.

What's nearby

  • Hyde Park - 6 min walk - 0.3 miles
  • Oxford Street - 14 min walk - 0.8 miles
  • Buckingham Palace - 5 min drive - 2.0 miles
  • Big Ben - 6 min drive - 2.3 miles
  • London Eye - 9 min drive - 3.0 miles

Getting around

  • Marble Arch Underground Station - 4 min walk
  • Marylebone Station - 11 min walk
  • Heathrow Airport (LHR) - 42 min drive

Restaurants

  • ‪Gail's Artisan Bakery - ‬3 min walk
  • ‪Saffron - ‬3 min walk
  • ‪Regency Club Lounge - ‬4 min walk
  • ‪Daisy Green Food - ‬3 min walk
  • ‪Patisserie Valerie - ‬3 min walk

About this property

The Prince Akatoki London

Edwardian hotel with a 24-hour fitness center and a 24-hour front desk
The Prince Akatoki London offers 82 air-conditioned accommodations with DVD players and minibars. A pillow menu is available. Plasma televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and complimentary newspapers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a 24-hour fitness center.
Public bath/onsen services include a yukata (Japanese robe).
Make yourself at home in one of the 82 air-conditioned rooms featuring refrigerators and minibars. Plasma televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this Edwardian hotel include a fireplace in the lobby and a banquet hall.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, TOKii, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. English breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms.
English breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
TOKii - This restaurant serves breakfast, lunch, and dinner.
The Malt Lounge and Bar - Onsite bar. Open daily.
24-hour room service is available.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

Azerbaijani, Bulgarian, Chinese (Cantonese), Chinese (Mandarin), Dutch, English, French, German, Hebrew, Hindi, Hungarian, Italian, Japanese, Lithuanian, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 36 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Malt Lounge and Bar
  • TOKii

Things to do

  • 24-hour gym
  • Library

Family friendly

  • DVD player
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference space
  • Meeting rooms

Spa

  • Yukata (Japanese robes)

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Edwardian architecture
  • Fireplace in lobby
  • Renovated entire property - September 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • HDTV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 88 lbs per pet
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 65.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 36 per person
  • Pet fee: GBP 75 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 65.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Third party payments are not accepted.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Arch Hotel
Arch Hotel London
Arch London
London Arch
The Arch London England
The Arch London Hotel London
Arch London Hotel
The Arch London England
The Arch London
The Prince Akatoki London Hotel
The Prince Akatoki London London
The Prince Akatoki London Hotel London

The Prince Akatoki London Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 726 out of 903 reviews
Rating 8 - Good. 127 out of 903 reviews
Rating 6 - Okay. 28 out of 903 reviews
Rating 4 - Poor. 10 out of 903 reviews
Rating 2 - Terrible. 12 out of 903 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alicia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service by Joy, she is a real asset to this hotel! I will be returning. Lovely tranquil feel to the hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

justine

Stayed 2 nights in Dec 2024

10/10 Excellent

Joe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect night away in 5* accommodation.
Stayed 1 night in Dec 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a gem. Unable to stay at The Montcalm nearby, as it is being refurbished, this was a great find. You get a warm welcome from friendly and helpful staff. The rooms are well designed, comfortable bed, spacious bathroom with lots of surfaces to store things on - towels and robes are clean, fluffy and (unusually) don't smell of breakfast. A fridge is filled with complimentary soft drinks, some of which are nicely quirky (I had a sugar-free yuzu drink) but the snacks are £3 each. This seems unneccessary - but the vegan cheese and onion crisps were delightful and filled a hole. Mallin and Goetz toiletries are a nice touch - only enough for one shower though. Also, had to use a hand soap which is wasteful. Liquid soap in a refillable bottle would have been better. I enjoyed a cup of tea in the Japanese tea pot and cup - nice touch. Two small problems: The light in the wardrobe did not switch off as the door did not close fully. This could have been annoying. Also, while the shower was nicely powerful, the bath did not drain quickly enough and I was standing in 2-3 inches of water. My real gripe is that this place is really expensive. I got a deal and had some credits - at £300 or so, it is good value. Sadly, it is generally £100-£200 more than this.
Stayed 1 night in Nov 2024

10/10 Excellent

Rogerio, Rio de Janeiro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient option in Mayfair. Very quiet yet close to shopping and dinning areas
Stayed 4 nights in Nov 2024

10/10 Excellent

JING

Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

humoud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel for my 12 year old son and I for a 2 night stay in London. All the staff were very friendly and helpful. The room and bathroom were spotlessly clean, a few minutes walk to the Marble Arch tube station. I’d definitely stay again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Abdulmajed

Stayed 9 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Good find
Upon arrival you are met by lovely staff who swiftly check you in and give you a welcome drink.Our room wasnt quite ready when we arrived but we were a few hours early.We dropped our bags and went for lunch We were in room 503,which was right next to the lift. This concerned us initially thinking it will wake us up though the night, but we didnt hear a peep. The room itself was larger than i expected for central london. It was spotless and well equipped. Had a minibar with a few free drinks (soft drinks) and other chargeable items (alochol) The bathroom was very unexpected,had a tv the bathtub, the toilet was typical Japanese style with heated seats, water spray and a dryer.definitely an experience! For we had avacado on toast with poached eggs and a few items from the buffet. We were lucky that the breakfast buffet was included as being vegetarian, there was very limited options apart from pastries and fruit. One issue however.in the evening, we decided to try the hotel bar.. Firstly, there wasn't much life there, but thats no fault of the hotel.We opted to try something from the cocktail menu and was recommended the Mexico drink.At £22 each i was expecting this to be a pretty good cocktail, made in front of us.But it was simply poured out of a bottle into our glass and served.Really not what i would expect at that price.I want my cocktail made in front of me, fresh so i can see the ingredients etc. I dont know when this was made. £50 in total with service!
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our new go-to in London
After years of traveling and multi trips to London each year for work, we have found our new go-to. Traveler comfort and the finest details were so highly considered at the Prince Akatoki London. The rooms are as well designed as they are comfortable, and the staff is accommodating and highly responsive with requests. We felt well taken care of each day, and were so very happy here.
Stayed 1 night in Oct 2024

10/10 Excellent

Federico

Stayed 4 nights in Sep 2024

10/10 Excellent

Polina

Stayed 4 nights in Oct 2024

10/10 Excellent

Zhili

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

Hadi

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff!
Stayed 3 nights in Oct 2024

10/10 Excellent

Chi wa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Wallace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and rooms
Stayed 1 night in Oct 2024

10/10 Excellent

ANDREA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I moved my stay at the hotel. Everything was spotless. I liked the matcha teas, they have a variety of food choices at breakfast. The room was very clean and there are heated floors in the bathrooms. The staff are very friendly. I would stay again.
Stayed 3 nights in Sep 2024

8/10 Good

Philippa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Philippa

Stayed 1 night in Sep 2024

10/10 Excellent

Selina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Blissful stay, thank you ^.^
An amazing hotel, with such friendly and professional staff. Could not wish for a better stay. Thank you, we will be returning. xoxo
Stayed 1 night in Sep 2024

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warmest of welcomes!
Our go to place in London. Love the warm welcome from the front desk, special shout out to Adrian and Isyampi! Great central location in Marylebone, close to Hyde Park, Oxford circus, and station. Great for exploring central London-even on foot!
Stayed 4 nights in Sep 2024

8/10 Good

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

r c

Stayed 1 night in Sep 2024