See all properties

The Dilly

5.0 star property

Choose dates to view prices

Photo gallery for The Dilly

Exterior
Pool
Exterior
Superior Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk
Daily full breakfast (GBP 28 per person)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • Gym
  • Room service
  • Breakfast available
  • Laundry

Explore the area

Map
21 Piccadilly, London, England, W1J 0BH
  • Piccadilly Circus
    ‪2 min walk‬
  • Trafalgar Square
    ‪9 min walk‬
  • Buckingham Palace
    ‪14 min walk‬
  • London (LHR-Heathrow)
    ‪45 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Double Bed

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room

  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 2 Double Beds

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Twin Room

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Premium bedding, in-room safe, desk, blackout drapes

The Cavendish London

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, (1395)
The price is $256
per night
$307 total
includes taxes & fees
Mar 28 - Mar 29
The Cavendish London

About the neighborhood

London

A stay at The Dilly places you in the heart of London, steps from Piccadilly Circus and Piccadilly. .This luxury hotel is 0.4 mi (0.6 km) from Leicester Square and 0.5 mi (0.7 km) from Trafalgar Square.

What's nearby

  • Piccadilly Circus - 2 min walk - 0.2 miles
  • Leicester Square - 7 min walk - 0.4 miles
  • Trafalgar Square - 9 min walk - 0.5 miles
  • Buckingham Palace - 14 min walk - 0.8 miles
  • Big Ben - 20 min walk - 1.1 miles

Getting around

  • Piccadilly Circus Underground Station - 2 min walk
  • Charing Cross Station - 13 min walk
  • London City Airport (LCY) - 43 min drive

Restaurants

  • ‪Cakes & Bubbles - ‬1 min walk
  • ‪Caffe Concerto - ‬2 min walk
  • ‪San Carlo Cicchetti - ‬1 min walk
  • ‪Terrace at the Dilly - ‬1 min walk
  • ‪Caffe Concerto - ‬1 min walk

About this property

The Dilly

Luxury hotel with a health club and a 24-hour front desk
The Dilly offers 283 accommodations with minibars and safes. 42-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 283 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a health club, or other amenities including complimentary wireless internet access and concierge services.
Grab a bite to eat at The Terrace On Piccadilly, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Full breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Planning an event in London? This hotel has 8181 square feet (760 square meters) of space consisting of conference space and 6 meeting rooms.
Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM.
The Terrace On Piccadilly - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Languages

Arabic, English, French, German, Hindi, Hungarian, Italian, Moldovan, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking available (GBP 30 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 28 for adults and GBP 14 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Terrace On Piccadilly

Things to do

  • Health club
  • Racquetball/squash

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • 8,181 square feet of conference space
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1909
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 35 per pet, per stay, plus a deposit of GBP 100 per stay
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 100.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 28 for adults and GBP 14 for children
  • Nearby parking fee: GBP 30 per day
  • Pet deposit: GBP 100 per stay
  • Pet fee: GBP 35 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the full amount of the stay and deposit for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
The Dilly Hotel
The Dilly London
The Dilly Hotel London
Le Meridien Piccadilly

The Dilly Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 455 out of 1002 reviews
Rating 8 - Good. 254 out of 1002 reviews
Rating 6 - Okay. 154 out of 1002 reviews
Rating 4 - Poor. 83 out of 1002 reviews
Rating 2 - Terrible. 56 out of 1002 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Adam

Liked: Cleanliness, room comfort
Not 5 star
Room was a good size however the bathroom was tiny and a bit grubby, grouting on floor tiles needs attention and generally the bathroom looked tired and worn and in need of refurbishment. The sink also had a crack in it and we had a shower curtain over the bath. This room is described as a superior king room so this bathroom is not really acceptable. The bedroom area was nice with a comfy bed however our view at the side of the hotel was rubble from a building site. Reception area and bars are nice. Great location on Piccadilly. Hotel is marketed as a 5 star however the room is more 4 star. Recently stayed at Vintry and Mercer near St Pauls Cathedral, which is a 5 star Hotel, and that was much better with more attention to the little details.
Stayed 1 night in Dec 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a little tired in terms of decor but the staff are brilliant. Couldn’t have been nicer or more helpful
Stayed 3 nights in Dec 2024

10/10 Excellent

Kev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Susanne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay at the Dilly
It was wonderful the hotel is fabulous especially the decor , Room was good size the beds were so comfy , The staff couldn't do enough for you , We had breakfast which was lovely and also booked the afternoon tea it was amazing the presentation was the best I ever experienced and the staff were outstanding especially Rajat and Nayan ..we will be back next year 😁
Stayed 1 night in Dec 2024

2/10 Terrible

Denny

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible hotel in London.
I want to share my experience at the hotel Unfortunately, I am disappointed with the service and the Dilly Hotel. The photos posted on website Demonstrate a new room our room was super dirty, broken and old Furniture over priced room. They rate themselves as a five star hotel, not even close barely a one star the worst hotel.
Stayed 6 nights in Nov 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

4/10 Poor

Denny

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Renovation
The hotel needs renovation conditions are outdated and old.
Stayed 1 night in Nov 2024

2/10 Terrible

Jake

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel we have ever stayed in. Booked a junior suit for one night, and cost over £700. I booked it for myself and two children. There was only one bed for the three of us. The room was dark, dirty and had mould. The heating was on it the hotel and the room had no air conditioning and no windows that opened. Everyone i spoke to who were staying in the hotel said it was unbearably hot and several complaints were made. I honestly can not believe how run down this hotel is and im so disappointed we chose to stay here with so many other good options in London.
Stayed 1 night in Nov 2024

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Construction works on going next door !!!
Birthday stay at the recently refurbed The Dilly amazing frontage and reception. Unfortunately this was spoilt by a view of a construction site and works of loud drilling and digging. We were offered a room change but I had already unpacked and we had things planned for the day. What would have been a good idea is to tell the guests when checking In that the room is next to a construction site!!! How ever they did offer us breakfast for both days, the breakfast was very nice and an afternoon tea as a gesture of goodwill we are yet to book the afternoon tea as we had planned 2 days of excursions already. The staff are very polite and helpful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Raymond Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only downside was that there was construction with jack-hammering right outside my window but I was out early so it didn't bother me at all.
Stayed 9 nights in Nov 2024

10/10 Excellent

Rampersad

Traveled with partner
Fantastic location, friendly and accommodating staff.
Stayed 10 nights in Nov 2024

4/10 Poor

George

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property is very old and outdated. Rugs are stained. This is not a 5 star hotel. It should be 4 stars. It was also extremely expensive for what it is.
Stayed 4 nights in Nov 2024

10/10 Excellent

Raymond Troy

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Dan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our annual trip to London for Christmas shopping. This year we decided to stay at the Dilly and its proximity to shops is second to none. The service was fabulous, the staff were polite and professional. We stayed in a Junior Suite which was spacious, clean and well appointed. The bed was really comfortable and the food at breakfast was well cooked, with good choice. We also enjoyed cocktails in the Piano Bar, a relaxing end to a day of shopping!The only negative was the Balcony club lounge. It was incredibly hot and the complimentary snacks were poor, not restocked and because of the heat were dried out. Drinks however had good choice and were readily available. Overall we would stay again, it is a great hotel in a great location, just needs a bit of focus on improving the club lounge
Stayed 2 nights in Nov 2024

10/10 Excellent

Karla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right at Picadilly Circus. Great breakfast buffet and afternoon tea. Sean the manager was quite helpful. Anthony at the terrace was so pleasant and considerate! Nice stay, thank you
Stayed 6 nights in Nov 2024

10/10 Excellent

Lee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Cecilia

Stayed 1 night in Nov 2024

6/10 Okay

Natalie

Traveled with group, Traveled with family
Stayed 1 night in Nov 2024

10/10 Excellent

Rachelle

Stayed 1 night in Nov 2024

10/10 Excellent

Marine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fab city break
Location is amazing, in the centre of London, next to Piccadilly. Very quick check-in process. Room was very spacious. Nice toiletries from the White Company in the bathroom. Nespresso coffee machine and a kettle with teas and coffees. Staff was lovely and helpful. Bonus for us was the pool, great with the children!
Stayed 2 nights in Nov 2024

8/10 Good

joann

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Rooms were not of 5 star quality
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Good to get your head down and the breakfast was plentiful. However, the room was too hot.
Stayed 1 night in Nov 2024

8/10 Good

Terri

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The night desk staff was so helpful with helping us with our Uber. We really enjoyed our short but memorable stay here at The Dilly.

10/10 Excellent

Eleanor

Stayed 1 night in Oct 2024

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2024