Excellent! Another excellent and very enjoyable stay on board the Sunborn Hotel, London. We stayed a few months prior to this recent stay, and thoroughly enjoyed ourselves just as much. Staff are all so friendly, polite and accommodating, all you have to do is ask, and in no time at all, the service is delivered! This visit we want to name Alex on Reception, he just went out of his way to make sure we got what we asked for in Beverages. Executive Bedroom with Balcony and River view was fabulous, clean, bright, and all what you need, complimentary fridge, bottles of water, kettle, coffee machine, ironing board, robes, and slippers to name a few. Breakfast excellent and no complaints. We have certainly found a 'Gem' and we will hopefully keep returning!