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Sofitel London Heathrow

5.0 star property

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Photo gallery for Sofitel London Heathrow

Exterior
Indoor pool
Spa
English breakfast on weekdays (GBP 20 per person)
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
$224
$186 nightly
$224 total
Total with taxes and fees
Feb 24 - Feb 25

Explore the area

View in a map
Terminal 5, London Heathrow Airport, West Drayton, England, TW6 2GD
  • Place, Thorney Park
    ‪4 min drive‬
  • Place, Thames River
    ‪5 min drive‬
  • Place, Thames Path
    ‪5 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪8 min drive‬

Room options

View all photos for Classic Twin Room, 2 Twin Beds

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Classic Twin Room, 2 Twin Beds

9.0 out of 10
Wonderful
(155 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Classic Room, 1 Queen Bed

9.2 out of 10
Wonderful
(632 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Suite, 1 Bedroom (Prestige - with lounge access)

Club Suite, 1 Bedroom (Prestige - with lounge access) | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Club Suite, 1 Bedroom (Prestige - with lounge access)

9.4 out of 10
Exceptional
(11 reviews)
  • 580 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed

Luxury Room, 1 King Bed | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Luxury Room, 1 King Bed

9.4 out of 10
Exceptional
(37 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Superior Room, 2 Twin Beds

9.2 out of 10
Wonderful
(21 reviews)
  • 279 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Luxury Room, 1 King Bed, Club Lounge Access (with lounge access)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Luxury Room, 1 King Bed, Club Lounge Access (with lounge access)

8.4 out of 10
Very good
(16 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(168 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Family Room, 2 Double Beds

7.8 out of 10
Good
(20 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

2 bars/lounges
Hilton Garden Inn London Heathrow Terminal 2 and 3
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.5 out of 5, Wonderful, 5,119 reviews
$171 nightly
The price is $205
Mar 2 - Mar 3
Total with taxes and fees
Hilton Garden Inn London Heathrow Terminal 2 and 3

About the neighborhood

West Drayton

Located in West Drayton (Heathrow Villages), Sofitel London Heathrow is within a 10-minute drive of Magna Carta Monument and Airport Bowl. .This luxury hotel is 6.1 mi (9.8 km) from Liquid Leisure and 6.2 mi (10 km) from Stockley Park.

What's nearby

  • Thorney Park - 4 min drive - 2.7 miles
  • Thames River - 5 min drive - 3.7 miles
  • Thames Path - 5 min drive - 3.7 miles
  • Staines Bridge - 7 min drive - 4.3 miles
  • Magna Carta Monument - 7 min drive - 4.3 miles

Getting around

  • Heathrow Terminal 5 Station - 6 min walk
  • Station A Station - 16 min walk
  • Heathrow Airport (LHR) - 12 min drive

Restaurants

  • ‪Gordon Ramsay Plane Food - ‬11 min walk
  • ‪Pret A Manger - ‬10 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Wagamama - ‬10 min walk
  • ‪Costa Coffee - ‬9 min walk

About this property

Sofitel London Heathrow

Sofitel London Heathrow offers 605 accommodations with laptop-compatible safes and complimentary newspapers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 21-inch LCD televisions come with premium digital channels. Bathrooms include separate bathtubs and showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services.
Make yourself at home in one of the 605 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers.
Don't miss out on recreational opportunities including a sauna and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Vivre, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. English breakfasts are served on weekdays from 5:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in West Drayton? This hotel has 32292 square feet (3000 square meters) of space consisting of conference space and 45 meeting rooms. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge between 5:30 AM and 10:30 AM on weekdays.
Vivre - This restaurant serves breakfast and dinner. A children's menu is available. Reservations are required.
La Belle Epoque - This fine-dining restaurant serves dinner only. Reservations are required. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Onsite parking available only on request
  • Secured, covered self parking on site (GBP 40 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Weekday English breakfast available 5:30 AM to 10:30 AM for a fee: GBP 20 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • La Belle Epoque
  • Vivre

Things to do

  • 24-hour gym
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 32,292 square feet of conference space
  • 45 meeting rooms
  • Business center

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 21-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 90.00
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Accor Hotels mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 35.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 20 per person
  • Covered self parking fee: GBP 40.00 per night
  • Early check-in fee: GBP 90.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Heathrow Sofitel
London Heathrow Sofitel
London Sofitel
London Sofitel Heathrow
Sofitel Heathrow
Sofitel Heathrow London
Sofitel London
Sofitel London Heathrow
Sofitel London Hotel
Sofitel London Hotel Heathrow
Sofitel London Heathrow Hotel West Drayton
Sofitel London Heathrow Hotel
Sofitel London Heathrow West Drayton
Sofitel London Heathrow West
Sofitel London Heathrow Hotel
Sofitel London Heathrow West Drayton
Sofitel London Heathrow Hotel West Drayton

Sofitel London Heathrow Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 3187 out of 4945 reviews
Rating 8 - Good. 1001 out of 4945 reviews
Rating 6 - Okay. 431 out of 4945 reviews
Rating 4 - Poor. 167 out of 4945 reviews
Rating 2 - Terrible. 159 out of 4945 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Kristine

Traveled with family
Liked: Cleanliness, staff & service
The convenience is amazing - walking straight to the terminal was fantastic. The beds were comfy and the room was clean.
Stayed 1 night in Nov 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities
Very comfortable room which was very clean. Check in felt a bit chaotic due to no obvious queuing system. Bar felt very tired and lots of the chairs had damage and tears in which really felt like it detracted from what was otherwise a great stay as it felt like going into my local Wetherspoons rather than a nice hotel bar.
Stayed 1 night in Nov 2025

10/10 Excellent

Sophie

Stayed 1 night in Oct 2025

10/10 Excellent

Matt

Business traveler
Liked: Cleanliness, staff & service, amenities
Clean, spacious and great location
Stayed 1 night in Nov 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always stay here when we fly.
Stayed 1 night in Nov 2025

10/10 Excellent

Wendy

Stayed 1 night in Nov 2025

8/10 Good

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay, eat, sleep and early flight
Stayed 1 night in Nov 2025

10/10 Excellent

Amelia

Stayed 1 night in Nov 2025

10/10 Excellent

Francine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I think that everything was great. I didn’t find the hair dryer until I was getting ready to leave.
Stayed 1 night in Nov 2025

2/10 Terrible

Reid

Traveled with partner
Disliked: Amenities, property conditions & facilities
We discovered at 1am that the power outlets in our room didn't work and we were unable to charge any of our devices overnight.
Stayed 1 night in Nov 2025

10/10 Excellent

Gina

Stayed 1 night in Nov 2025

10/10 Excellent

Nora

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, Friendly staff, clean room with a comfortable bed
Stayed 1 night in Nov 2025

8/10 Good

Cathryn

Liked: Staff & service
Clean room, helpful staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Nick

Stayed 1 night in Nov 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities
Our check in with Roman was amazing. He was very helpful
Stayed 1 night in Nov 2025

8/10 Good

Michael

Stayed 1 night in Nov 2025

10/10 Excellent

Andrew

Stayed 1 night in Nov 2025

10/10 Excellent

BRENDA

Was all perfect
Stayed 1 night in Nov 2025

10/10 Excellent

Subha

Business traveler
Clean spacious room. Always great for overnights at Heathrow, yet the tube and Heathrow express are minutes away.
Stayed 1 night in Nov 2025

10/10 Excellent

Kim

Stayed 1 night in Oct 2025

10/10 Excellent

Bjarne, New York

Stayed 1 night in Oct 2025

2/10 Terrible

Michael, San Pedro

As we approached the Sofitel reception, the electricity went out. There were long lines of guests, and the staff appeared confused and unprepared. We moved to the restaurant area to check if power was available there, as we had not eaten for some time and needed dinner. Unfortunately, the bar was only serving drinks and no food. We waited for a couple of hours for the electricity to return so we could check in, but eventually, everyone was asked to leave because the backup generators were expected to fail. It was late, and with an early flight the next morning, we had no choice but to go to another terminal, book a different hotel, and stay there overnight. When I requested a refund for Sofitel—since we were unable to check in—I was informed that Sofitel refused the refund. This was a highly disappointing experience marked by poor customer service and complete disorganization at the hotel. Thankfully Expedia refunded us anyway.
Stayed 1 night in Nov 2025

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean quiet room, excellent French restaurant
Stayed 1 night in Oct 2025

10/10 Excellent

Chris

Stayed 1 night in Nov 2025

8/10 Good

Monsurat

Liked: Cleanliness, staff & service, amenities
Something else. The WiFi didn’t work at all. It didn’t connect and when it did, it kept kicking me out.
Stayed 1 night in Nov 2025