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Sapphire Hotel

3.0 star property

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Photo gallery for Sapphire Hotel

Front of property - evening/night
Lobby
Property grounds
Staircase
Triple Room, Private Bathroom | In-room safe, desk, iron/ironing board, free WiFi

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Business services
  • Housekeeping
$61
$51 nightly
$61 total
Total with taxes and fees
Mar 1 - Mar 2

Explore the area

View in a map
35 Shepherds Bush Road, London, England, W6 7LU
  • Place, Shepherd's Bush Empire
    ‪5 min walk‬
  • Place, Westfield London Shopping Centre
    ‪10 min walk‬
  • Place, Kensington High Street
    ‪15 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪41 min drive‬

Room options

View all photos for Single Room, Private Bathroom

Single Room, Private Bathroom | In-room safe, desk, iron/ironing board, free WiFi

Single Room, Private Bathroom

8.0 out of 10
Very good
(49 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Private Bathroom

Double Room, Private Bathroom | In-room safe, desk, iron/ironing board, free WiFi

Double Room, Private Bathroom

7.2 out of 10
Good
(37 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Private Bathroom

Twin Room, Private Bathroom | In-room safe, desk, iron/ironing board, free WiFi

Twin Room, Private Bathroom

7.6 out of 10
Good
(17 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room, Private Bathroom

Triple Room, Private Bathroom | In-room safe, desk, iron/ironing board, free WiFi

Triple Room, Private Bathroom

  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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4.0 out of 5, Very Good, 3,141 reviews
$56 nightly
The price is $67
Mar 11 - Mar 12
Total with taxes and fees
Ibis budget London Heathrow Central

About the neighborhood

London

Located in London (Hammersmith and Fulham), Sapphire Hotel is within a 5-minute drive of Westfield London Shopping Centre and Kensington High Street. .This hotel is 2.3 mi (3.7 km) from Royal Albert Hall and 2.9 mi (4.7 km) from Hyde Park.

What's nearby

  • Shepherd's Bush Empire - 5 min walk - 0.3 miles
  • Westfield London Shopping Centre - 10 min walk - 0.6 miles
  • Kensington High Street - 15 min walk - 0.8 miles
  • Olympia Events - 15 min walk - 0.8 miles
  • Eventim Apollo - 16 min walk - 0.9 miles

Getting around

  • Goldhawk Road Underground Station - 7 min walk
  • Shepherd's Bush Station - 8 min walk
  • Heathrow Airport (LHR) - 28 min drive

Restaurants

  • ‪Another Brother - ‬2 min walk
  • ‪Liz Cafe - ‬3 min walk
  • ‪GAIL's Bakery - ‬3 min walk
  • ‪The Sindercombe Social - ‬4 min walk
  • ‪Zarathustra Cafe - ‬7 min walk

About this property

Sapphire Hotel

Sapphire Hotel offers 14 accommodations with DVD players and safes. LED televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and fans. A nightly turndown service is provided and housekeeping is offered daily.

Make yourself at home in one of the 14 guestrooms featuring refrigerators and LED televisions. Satellite programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.
Featured amenities include a computer station and luggage storage.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • TV in common areas

Family friendly

  • DVD player
  • In-room refrigerator

Conveniences

  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Desk chair
  • Fan
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20
Late check-in subject to availability
Late check-in fee: GBP 20 for check-in between midnight and 1:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

The check-in location differs from the property location; go to: [49 Shepherds Bush Road W6 7LU]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-in fee: GBP 20 for check-in between midnight and 1:30 AM
  • Late check-out fee: GBP 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms

Property is also known as

Sapphire Hotel London
Sapphire London
Sapphire Hotel London, England
Sapphire Hotel Hotel
Sapphire Hotel London
Sapphire Hotel Hotel London

Sapphire Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 282 out of 1006 reviews
Rating 8 - Good. 315 out of 1006 reviews
Rating 6 - Okay. 199 out of 1006 reviews
Rating 4 - Poor. 105 out of 1006 reviews
Rating 2 - Terrible. 105 out of 1006 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Shaimaa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was very nice and central, the only problem it didn’t have an elevator
Stayed 4 nights in Nov 2025

6/10 Okay

Devin

Liked: Staff & service
Disliked: Cleanliness
It's not a what I would call a hotel but rather a chain of 6 apartment-houses (more like a motel). Room was fine, but not the cleanest. Price wise it's worth it, close to some local pubs that were excellent, and close to public transport. Extremely small shower/washroom.
Stayed 2 nights in Nov 2025

4/10 Poor

theresa, bicutan

Liked: Cleanliness, amenities, property conditions & facilities
Noisy and staff not so nice
Stayed 1 night in Nov 2025

8/10 Good

Etienne

Business traveler
Liked: Cleanliness, amenities
Room was small but clean, no issues
Stayed 3 nights in Nov 2025

6/10 Okay

theresa, bicutan

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Yes its just noisy but cleqn room.
Stayed 1 night in Nov 2025

8/10 Good

Frank

Liked: Staff & service, amenities, property conditions & facilities
Very sceptical, having read some previous comments . A very good hotel for the price, room's are clean, staff very good ,couldn't be more helpful. Would definitely stay there again.
Stayed 2 nights in Nov 2025

8/10 Good

Ibrahim

Liked: Cleanliness
Disliked: Amenities
Room was great
Stayed 4 nights in Nov 2025

8/10 Good

Mariame, Silver spring

Liked: Staff & service, property conditions & facilities
Ldl
Stayed 7 nights in Oct 2025

10/10 Excellent

Julia

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staffs were very nice! The place was clean and cozy.
Stayed 2 nights in Nov 2025

8/10 Good

FRANCISCO

We were two in a doublebed and the staff helped us changing to a
Stayed 3 nights in Nov 2025

10/10 Excellent

Fiona

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing value and convenient location. 12 mins walk from central line one direction and district/circle line the other direction. Nice staff, very clean and felt safe. Quiet if you keep the windows closed. Good beds and bathrooms, a wall fan and kettle with cups for the tiny price. A few steps away from shops and cafes for all your food needs. They even upgraded us from twin room to family. If you want a very affordable place for central London you can't beat this. I will use Sapphire again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Kim Thomas

Liked: Cleanliness, staff & service
Clean, Quiet, friendly staff. I would stay there again.
Stayed 3 nights in Nov 2025

8/10 Good

Georgia

Stayed 4 nights in Nov 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

denise

Stayed 2 nights in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Room was clean, staff was kind, and the neighborhood proved to be great. Would recommend to anyone considering staying here.
Stayed 2 nights in Oct 2025

8/10 Good

Marie line

Traveled with family
Disliked: Cleanliness
La pièce était grande, sanitaires bien, tout était propre. Serviettes changées tous les jours mais il fallait faire son lit ! La personne de l acceuil vraiment pas accueillante, on a l impression de la faire ch…!!!
Stayed 4 nights in Oct 2025

6/10 Okay

Michelle

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Staff a bit rude when talking to customer. He is on the phone while dealing with me.
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn't there to work, but security.
Stayed 1 night in Oct 2025

10/10 Excellent

Raben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a nice quiet place just to stay at for my gig at the o2 academy nearby
Stayed 1 night in Oct 2025

6/10 Okay

Stephen

Liked: Staff & service
Good for the price. Basic, no frills. Friendly staff.
Stayed 3 nights in Oct 2025

4/10 Poor

Marcus

Business traveler
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing like the photos . Dirty stained carpet - possibly marked with gum? Substantial burn mark in top of table, missing filter on basin drain. Linen was ok. Feel quite misled as I selected the property over others based on the photos they presented.
Stayed 3 nights in Oct 2025

8/10 Good

Jamie L

Liked: Amenities
The Accommodation was worthy of what I paid for and about what I expected based on the reviews. The bedding and towels were clean - which was the most important part of any hotel, the only annoyance was going up 4 flights of stairs anytime I wanted to go to my room, However I was not in the room that much except for the evenings after exploring the city. Hotel is close to a lot of great food options, easy and close access to any sort of public transportation, the neighborhoods around were relatively quiet and nice to walk around, while feeling safe. They could use a good cleaning or the carpets but other than that I would most likely stay here again. The only thing I’d have to downfall is that the rooms on the top floor get hot if you don’t keep windows open, of course this means you hear the police sirens a lot more. They also should update the photos of the rooms.
Stayed 8 nights in Oct 2025

8/10 Good

William

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2025