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Royal Lancaster London

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Royal Lancaster London

Front of property - evening/night
Interior
Premium bedding, minibar, in-room safe, desk
Park Suite | Premium bedding, minibar, in-room safe, desk
Interior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • Pet friendly
    Pet friendly
  • Parking available
    Parking available
  • Gym
    Gym
  • Room service
    Room service

Explore the area

Map
Lancaster Terrace, London, England, W2 2TY
  • Kensington Gardens
    1 min walk
  • Hyde Park
    2 min walk
  • Paddington Central
    11 min walk
  • London (LHR-Heathrow)
    47 min drive

Room options

View all photos for Deluxe Room, 1 Bedroom

Deluxe Room, 1 Bedroom | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Bedroom

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Room

Premium bedding, minibar, in-room safe, desk

Executive Room

  • 333 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Corner

Premium bedding, minibar, in-room safe, desk

Deluxe Corner

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Studio Suite | Premium bedding, minibar, in-room safe, desk

Studio Suite

  • 441 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Spires Suite

Spires Suite | Premium bedding, minibar, in-room safe, desk

Spires Suite

  • 505 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Park Suite

Park Suite | Interior

Park Suite

  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Triple

Premium bedding, minibar, in-room safe, desk

Classic Triple

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Room

Premium bedding, minibar, in-room safe, desk

Classic Room

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Studio Family Suite

Studio Family Suite | Premium bedding, minibar, in-room safe, desk

Studio Family Suite

  • 441 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

London

A stay at Royal Lancaster London places you in the heart of London, steps from Hyde Park and Kensington Gardens. .This family-friendly hotel is 0.8 mi (1.2 km) from Marble Arch and 1.3 mi (2 km) from Kensington High Street.

What's nearby

  • Hyde Park - 2 min walk - 0.1 miles
  • Marble Arch - 15 min walk - 0.8 miles
  • Kensington High Street - 17 min walk - 0.9 miles
  • Royal Albert Hall - 18 min walk - 1.0 mile
  • Oxford Street - 4 min drive - 1.3 miles

Getting around

  • Lancaster Gate Underground Station - 2 min walk
  • London Paddington Station - 6 min walk
  • Heathrow Airport (LHR) - 47 min drive

Restaurants

  • ‪The Pride of Paddington - ‬5 min walk
  • ‪The Bear - ‬4 min walk
  • ‪Nipa - ‬2 min walk
  • ‪Italian Gardens Café - ‬3 min walk
  • ‪The Victoria, Paddington - ‬4 min walk

About this property

Royal Lancaster London

Luxury London hotel in London City Centre with 2 restaurants
Royal Lancaster London offers 411 accommodations with minibars and safes. Beds feature premium bedding. 55-inch LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 411 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, designer toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with onsite body treatments and facials. You're sure to appreciate the recreational amenities, including a 24-hour fitness center and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Enjoy local cuisine at Island Grill, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. English breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and 19 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Island Grill - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Nipa Thai - This restaurant specializes in Thai cuisine and serves dinner only. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

Arabic, Chinese (Cantonese), Czech, Danish, Dutch, English, Filipino, French, German, Italian, Japanese, Polish, Portuguese, Romanian, Spanish, Thai, Turkish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (GBP 55 per day)

Food and drink

  • Daily English breakfast available 7:00 AM to 11:00 AM for a fee: GBP 35 per person
  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Island Grill
  • Nipa Thai

Things to do

  • 24-hour gym
  • Archery
  • Bicycle rentals
  • Bicycle tours

Family friendly

  • Highchair
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 19 meeting rooms
  • Business center
  • Conference center
  • Coworking space

Outdoors

  • In a state park

Spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Vibrating pillow alarm
  • Visual fire alarm
  • Wheelchairs on site

More

  • 1 building
  • 18 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 75.0 per day

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 35 per person
  • Airport shuttle fee: GBP 110.00 per person (one-way)
  • Self parking fee: GBP 55.00 per day
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 75.0 per day
  • Service fee: 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will charge the guest's credit card for the first night's stay 24 hours before arrival for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Lancaster Hotel London
Royal Lancaster Hotel London
London Lancaster
Lancaster London England
Lancaster London Hotel London
Royal Lancaster London
Lancaster London Hotel
Royal Lancaster Hotel
Royal Lancaster London Hotel
Royal Lancaster
Lancaster London
Royal Lancaster London Hotel
Royal Lancaster London London
Royal Lancaster London Hotel London

Royal Lancaster London Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 774 out of 1015 reviews" "
Rating 8 - Good. 184 out of 1015 reviews" "
Rating 6 - Okay. 30 out of 1015 reviews" "
Rating 4 - Poor. 20 out of 1015 reviews" "
Rating 2 - Terrible. 7 out of 1015 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Scott, Houston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I reserved a room in part because they advertised a “shuttle to the Heathrow, a rarity in London” which in fact doesn’t exist. I was flying out the next day. They WILL hire you a really expensive private car—but any high end hotel in London would do the same—hardly a “rarity.” This is a contemptible fraud.
Stayed 1 night in Aug 2024

10/10 Excellent

Adnan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience. Great hotel! It’s worth it!
Stayed 6 nights in Aug 2024

6/10 Okay

Aleksandra

Liked: Staff & service, property conditions & facilities
Nice people! Bar and restaurant needs improvement.
Stayed 4 nights in Jul 2024

10/10 Excellent

Lynette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 4 nights in May 2024

10/10 Excellent

Gazala

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location, near very convenient public transportation, shopping and parks. Wonderfully renovated rooms albeit smaller than we expected. But this was my second time staying at this hotel in past two years. Says something!
Stayed 10 nights in Jul 2024

10/10 Excellent

jianhong

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice
Stayed 7 nights in Jul 2024

10/10 Excellent

Richard

Stayed 4 nights in Jul 2024

10/10 Excellent

Carolyn M

Stayed 3 nights in Jul 2024

10/10 Excellent

Carolyn M

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best hotel experiences we have ever had. From check in, to helpfulness, dining options, customer care and the CONCIERGE service was incredible. The only thing we had to do was enjoy ourselves. It felt like the staff was truly there to make sure we enjoyed every moment, did not worry about anything and made sure we were safe. Felt like we had family watching over us. I cannot wait to go back.
Stayed 3 nights in Jul 2024

2/10 Terrible

Davinder, richmond

Stayed 1 night in Jul 2024

10/10 Excellent

Dr. Carol Kauffman

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'll be staying here again when I'm back in London. Public areas are inviting, quiet and you can have thoughtful conversations. also love the champagne.
Stayed 6 nights in Jul 2024

10/10 Excellent

jianhong

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Jul 2024

10/10 Excellent

Tai

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a true 5 star Hotel. Love our bedroom's view
Stayed 1 night in Jul 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family friendly hotel! The staff were very accommodating and brilliant with our daughter. The breakfast was the only thing that slightly let it down, things seemed to always be running low and it would be a long wait for the items to come back out. We saw others ordering from a la Carte but this was never offered to us, it would have been much easier for us as we wouldn’t have had to leave our toddler at the table.
Stayed 3 nights in Jul 2024

10/10 Excellent

Edward

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

NADIA

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Molly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The staff was very friendly and helpful. The rooms are comfortable. The location makes it easy to walk to a variety of shops and landmarks. Highly recommend!
Stayed 1 night in Jul 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2024

10/10 Excellent

Jennifer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Susan

Liked: Cleanliness
Stayed 3 nights in Jun 2024

10/10 Excellent

Sarah

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely
Stayed 2 nights in Jul 2024

10/10 Excellent

Mona

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overall very good but slightly overpriced.Beautiful room with the most comfortable and soft beddings. Very clean bathroom.
Stayed 1 night in Mar 2024

10/10 Excellent

Jaime

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it .. This was an easy stop over hotel it wasn’t as high end as I normally stay however service was amazing and it was safe and clean. Rooms were small and sheets not best quality but we were barely in the room so didn’t want to shell out huge cost for hotel as it was just me and my daughter. Prices were amazing
Stayed 2 nights in Jun 2024

10/10 Excellent

Silja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Kelsy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot!
Amazing service - very nice accommodations and location. Highly recommend
Stayed 1 night in Jun 2024