8/10 Good
Gloria
Traveled with family
Aug 25, 2024
The best feature of this hotel is its central location in the 7 Dials neighborhood. So many dining and shopping options in a picturesque area, close to Covent Garden and theaters. The hotel is a 3-star property with basic service and amenities. Guests receive free bottled water. The bathroom is our premium room was very oddly laid out. Your shoulder touched the vanity when you sat on the loo. The glass half panel in the shower was strangely easy to move out of place, which happened three times despite attempts not touch it, leaving the floor flooded. Also, we did not receive face cloth towels after the second day of our six day stay. Lastly, there was no benefit from being a Gold level Expedia rewards member.
Gloria
Stayed 5 nights in Aug 2024