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Novotel London West

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel London West

Bar (on property)
View from room
Exterior
Bar (on property)
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast available
  • Restaurant
  • Gym
  • Room service
    Room service
  • Bar
    Bar
  • Parking available
    Parking available

Explore the area

Map
1 Shortlands, Hammersmith, London, England, W6 8DR
  • Eventim Apollo
    6 min walk
  • Olympia Conference and Exhibition Centre
    11 min walk
  • Kensington High Street
    12 min walk
  • London (LHR-Heathrow)
    25 min drive

Room options

View all photos for Executive Room, 1 Queen Bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed

  • 260 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed with Sofa bed

  • 260 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed with Sofa bed

  • 259 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed with Sofa bed

  • 260 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

  • 260 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Superior Twin Room, 2 Twin Beds

  • 260 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, 2 Twin Beds, Accessible

Minibar, in-room safe, desk, laptop workspace

Superior Twin Room, 2 Twin Beds, Accessible

  • 260 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Room, 1 Queen Bed (Executive)

Premier Room, 1 Queen Bed (Executive) | Minibar, in-room safe, desk, laptop workspace

Premier Room, 1 Queen Bed (Executive)

  • 260 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed
Lobby
Heeton Concept Hotel - Luma Hammersmith
Free WiFi
Air conditioning
Bar
Laundry
4.2 out of 5, Very Good, (1000)
The price is $202
per night
$242 total
includes taxes & fees
Dec 5 - Dec 6
Heeton Concept Hotel - Luma Hammersmith

About the neighborhood

London

In the heart of London, Novotel London West is within a 5-minute drive of Eventim Apollo and Westfield London Shopping Centre. .This hotel is 2.2 mi (3.5 km) from Kensington Gardens and 2.6 mi (4.2 km) from Harrods.

What's nearby

  • Eventim Apollo - 6 min walk - 0.3 miles
  • Westfield London Shopping Centre - 4 min drive - 1.6 miles
  • Kensington Gardens - 6 min drive - 2.2 miles
  • Hyde Park - 6 min drive - 2.6 miles
  • Buckingham Palace - 9 min drive - 4.3 miles

Getting around

  • Hammersmith Station - 6 min walk
  • Kensington (Olympia) Station - 13 min walk
  • Heathrow Airport (LHR) - 25 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Leon - ‬7 min walk
  • ‪Joe & the Juice - ‬6 min walk
  • ‪The Craft Beer Co. Hammersmith - ‬6 min walk
  • ‪Novetel klasse restaurant - ‬1 min walk

About this property

Novotel London West

Hotel with 2 restaurants, a quick walk to Eventim Apollo
Novotel London West offers 630 air-conditioned accommodations with minibars and safes. 55-inch LCD televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 630 air-conditioned rooms featuring refrigerators and minibars. 55-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy international cuisine at Artisan, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. English breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Planning an event in London? This hotel has 53820 square feet (5000 square meters) of space consisting of conference space and 40 meeting rooms. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Artisan - This restaurant specializes in international cuisine and serves lunch and dinner.
Aroma - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

Languages

English, French, Greek, Hindi, Indonesian, Italian, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (GBP 40 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 21.75 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Aroma
  • Artisan

Things to do

  • Gym

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 40 meeting rooms
  • 53,820 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Elevator (42 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 40.00
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 21.75 per person
  • Covered self parking fee: GBP 40 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 40.00 (subject to availability)
  • Late check-out fee: GBP 40.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

London West Novotel
Novotel Hotel London West
Novotel London West
Accor London West
London Novotel
Novotel London West England
Novotel London West Hotel London
Novotel London West Hotel
Novotel London West Hotel
Novotel London West London
Novotel London West Hotel London

Reviews

8.0

Very Good

Rating 10 - Excellent. 413 out of 1002 reviews" "
Rating 8 - Good. 293 out of 1002 reviews" "
Rating 6 - Okay. 154 out of 1002 reviews" "
Rating 4 - Poor. 87 out of 1002 reviews" "
Rating 2 - Terrible. 55 out of 1002 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

chuan yu

Stayed 3 nights in Aug 2024

8/10 Good

Silv

Stayed 3 nights in Aug 2024

6/10 Okay

andrew

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Front desk and room service workers were great. Polite and friendly. Very close to the tube. Can get anywhere. Convenient location. Safe neighborhood My only things i didn't like. Housekeeping was lacking. Had to call down multiple times to get towels and toilet paper that they never refilled while cleaning Breakfast was laacking. Save your money and eat elsewhere
Stayed 7 nights in Aug 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Poor condition rooms
Good reception and restaurant. Rooom was in need of repair and refurbishment, Broken skirting held on with tape. Shower fittings broken. Kids bed defective. Nowhere near worth the cost...Needs urgent renovation or halve the price
Stayed 2 nights in Aug 2024

10/10 Excellent

Olga

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not first time in this hotel. Everything is good here. Breakfast in this hotel very diverse for England
Stayed 3 nights in Aug 2024

10/10 Excellent

Lucas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did have a slight problem with 1 of my rooms I booked, but the lovely receptionist’s sorted it and gave us complementary drinks on the bar etc 👏👏👏
Stayed 1 night in Aug 2024

8/10 Good

Tao

Stayed 4 nights in Aug 2024

10/10 Excellent

Yuri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel with easy access to subway
Stayed 3 nights in Apr 2024

8/10 Good

Jamie

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Mohamed Chaouki

Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Aug 2024

10/10 Excellent

Remco

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Yelyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge hotel!! Didn’t expect for it to be this big, I love the compliantary water in the rooms at the lobby, also the snacking candy! Also the mini shop in the lobby was very useful and came in handy for quick toiletries needed. The staff was very helpful as my flight landed @ 0700hrs and I arrived to the hotel around 0820hrs and they had a room available for me to do early check in at no extra cost, this was a huge plus as I had a 12hr flight from USA. The bar also served great drinks, I would stay here again, walking distance to coffee shops food spots & the tube
Stayed 6 nights in Jul 2024

10/10 Excellent

Miguel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good family friendly hotel
Stayed 1 night in Aug 2024

4/10 Poor

Alanda

Disliked: Cleanliness, staff & service, property conditions & facilities
Not great, service poor, room was less than I was expecting. Restaurant food poor. Great location
Stayed 4 nights in Aug 2024

8/10 Good

Marlita

Liked: Cleanliness
Stayed 4 nights in Aug 2024

8/10 Good

Tina

Liked: Cleanliness, property conditions & facilities, room comfort
Mixed review
Couldnt fault the room ..very difficult to park as no clear instructions..we chose this hotel as was just 1 mile to our venue ..on the ground floor we asked if we could book a cab to be told it was £40!! For one mile yes! ..we declined ..then asked reception on the 1st floor who booked us one and said £10..how can the first man justify booking us one at £40 ..something not right with that..otherwise hotel and room was great ..did not like the fact that the bars were all cashless ..
Stayed 1 night in Aug 2024

10/10 Excellent

Hui

Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness
Worn out bathroom which is in desperate need of renovation. My friend’s room was also in the same condition as mine. Showers power very low; not nice at all if you expect a good proper shower after an exhausting day. Apart from the reception area, this doesn’t meet the expectations for “Novotel” considering the money you paid. I won’t use this hotel again despite the fact that it’s very close to Tube Station.
Stayed 3 nights in Jul 2024

8/10 Good

CAROLYNN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Breakfast!
Very clean and comfortable room and the Best Breakfast ever! The only downside was the shower - the lip to the walk in shower wasn't high enough so all the shower water ran out over the bathroom floor and under the door to the room - we had to use all the towels to soak it up!
Stayed 1 night in Jul 2024

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Good location
Stayed 1 night in Aug 2024

10/10 Excellent

Baqer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like the place and it's stuff
Stayed 2 nights in Jul 2024

6/10 Okay

Thomas

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Excellent for a 1 night stop off in London
Stayed 1 night in Jul 2024

8/10 Good

Yang, Chicago

Stayed 3 nights in Jul 2024

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Very beautiful hotel. Perfect for a quiet sleep or if you like a drink they have a lovely bar area and music. Only had breakfast but there was plenty of choice. Perfect location for the town and theater. Rooms were spacious and lovely.
Stayed 1 night in Jul 2024