6/10 Okay
Nicola
Traveled with family
Aug 23, 2024
Liked: Staff & service
Clean rooms and bed, however, we were in a small, dark basement room with peeling wallpaper, carpet that had not been laid properly, and a heavily curtained window on a remote which offered a pre-determined amount of light. Although the tv was apparently hooked to a satellite, there were only 2 channels available, featuring period dramas from the early 1990’s. Bathroom featured only two small, sour smelling towels for two people without face cloths (we did ask). The breakfast was uninspired with eggs that turned grey from not being refreshed, cold, uncovered hash browns, sausages that were full of filler, canned mushrooms and milk left on the counter. The breakfast area was not monitored by staff, very few serving utensils available leading to cross contamination, counters littered with stray cornflakes, bits of cheese, toast crumbs and dirty dishes. For the most part the staff was pleasant, although one staff member was napping at the front desk, then complained about how bored she was when we joked with her about sleeping on the job. We will not return to this hotel.
Nicola
Stayed 4 nights in Aug 2024