InterContinental London - The O2, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for InterContinental London - The O2, an IHG Hotel

2 bars/lounges, cocktail bar, rooftop bar
Point of interest
Indoor pool, open 6:30 AM to 9:00 PM, sun loungers
3 restaurants, breakfast, lunch, dinner served; local cuisine
Presidential Suite | View from room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Restaurant
  • Pool
  • Spa
  • Gym
  • Room service
    Room service

Explore the area

Map
Waterview Drive, Greenwich Peninsula, London, England, SE10 0TW
  • O2 Arena
    5 min walk
  • Greenwich Park
    5 min drive
  • Cutty Sark
    6 min drive
  • London (LCY-London City)
    28 min drive

Room options

Classic Room

  • 334 sq ft
  • Sleeps 2
  • 1 Twin Bed

Junior Suite, 1 King Bed

  • 431 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Twin Classic

  • 334 sq ft
  • Sleeps 2
  • 2 Twin Beds

King Classic

  • 334 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (High Floor)

  • 334 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed, Accessible

  • 334 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

One Bedroom Suite

  • 646 sq ft
  • Sleeps 4
  • 1 Twin Bed

Two Bedroom Suite (Canary Wharf View)

  • 646 sq ft
  • City view
  • Sleeps 6
  • 1 Twin Bed

Presidential Suite

  • 1819 sq ft
  • City view
  • Sleeps 4
  • 1 Twin Bed

About the neighborhood

London

With a stay at InterContinental London - The O2, an IHG Hotel in London (Greenwich), you'll be a 1-minute drive from O2 Arena and 6 minutes from Cutty Sark. .This spa hotel is 2.8 mi (4.6 km) from Royal Observatory and 4.6 mi (7.4 km) from ExCeL Exhibition Centre.

What's nearby

  • O2 Arena - 5 min walk - 0.3 miles
  • Cutty Sark - 6 min drive - 2.4 miles
  • ExCeL Exhibition Centre - 11 min drive - 4.6 miles
  • London Stadium - 11 min drive - 4.8 miles
  • Tower of London - 15 min drive - 5.9 miles

Getting around

  • Westcombe Park Station - 4 min drive
  • North Greenwich Underground Station - 9 min walk
  • London City Airport (LCY) - 28 min drive

Restaurants

  • ‪Banana Tree O2 Arena - ‬7 min walk
  • ‪Nero Express - ‬6 min walk
  • ‪American Express Lounge - ‬5 min walk
  • ‪The Stargazer - ‬11 min walk
  • ‪Starbucks - ‬6 min walk

About this property

InterContinental London - The O2, an IHG Hotel

Riverfront hotel connected to the convention center in Greenwich with 3 restaurants
InterContinental London - The O2, an IHG Hotel offers 453 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 453 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature separate bathtubs and showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy local cuisine at Market Brasserie, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. English breakfasts are available daily from 7:30 AM to 11:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in London? This hotel has 16146 square feet (1500 square meters) of space consisting of a conference center and 34 meeting rooms. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:30 AM.
Market Brasserie - This restaurant specializes in local cuisine and serves breakfast and dinner.
Kinaara - This fine-dining restaurant specializes in Indian cuisine and serves dinner only. Open select days.
Clipper Bar - Onsite cocktail bar. Open daily.
Eighteen Sky Bar - Onsite rooftop bar. Reservations are required. Open select days.
Meridian Lounge - This bistro specializes in British cuisine and serves breakfast, lunch, and light fare. A children's menu is available. Open daily.
Late night fare is available from 24-hour room service.

Languages

Afrikaans, Bulgarian, Chinese (Mandarin), English, French, German, Hindi, Hungarian, Italian, Lithuanian, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 45 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:30 AM to 11:30 AM for a fee: GBP 25 to 30 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Clipper Bar
  • Eighteen Sky Bar
  • Kinaara
  • Market Brasserie
  • Meridian Lounge

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • Children's pool
  • Free crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 34 meeting rooms
  • Business center
  • Computer station
  • Conference center (16,146 square feet of space)

Outdoors

  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 25 to 30 per person
  • Self parking fee: GBP 45 per night
  • Late check-out fee: GBP 20 (subject to availability)
  • A facilities fee includes use of: sauna; spa tub; spa; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 9:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 6 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Intercontinental London O2 Hotel
Intercontinental O2 Hotel
Intercontinental London O2
Intercontinental O2
Intercontinental London - The O2 England
InterContinental London The O2
InterContinental London The O2 an IHG Hotel
InterContinental London - The O2, an IHG Hotel Hotel
InterContinental London - The O2, an IHG Hotel London
InterContinental London - The O2, an IHG Hotel Hotel London

Reviews

8.8

Excellent

Rating 10 - Excellent. 783 out of 1143 reviews" "
Rating 8 - Good. 172 out of 1143 reviews" "
Rating 6 - Okay. 81 out of 1143 reviews" "
Rating 4 - Poor. 51 out of 1143 reviews" "
Rating 2 - Terrible. 56 out of 1143 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rasila

Liked: Cleanliness, staff & service, property conditions & facilities
Walkable to station
Stayed 3 nights in Aug 2024

10/10 Excellent

Mrs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Dimple

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Pauline

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impeccable! Love this hotel!
Thoroughly enjoyed our stay. Absolutely nothing to complain about, in fact, my main comment would be how friendly and helpful the staff are, across the whole hotel. We really enjoyed cocktails and light bites in the main lobby bar and were looked after beautifully by Rajesh, thank you! I would go to a concert at the O2 just to stay in this hotel!! Great job IC team, thank you!
Stayed 1 night in Aug 2024

6/10 Okay

Lyndsay

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
This is a gorgeous hotel but if you need to take an Uber or a Taxi do NOT stay here on a weekend. There is an ongoing tunnel closure that no one told us about even once we arrived that makes driving from downtown London to the hotel over an hour. It’s only a 15 minute drive to downtown but no taxi or Uber will take you. We were completely stranded twice. I missed out on 3/4 of a Premier league game as a result (the hotel spent 30 min trying to get a taxi they probably knew wasn’t coming) then didn’t tell me the reason - and when I asked for a taxi an hour before we had to leave for the airport the next morning - I went down only yo be told after 30 extra minutes of waiting none was available. We had to cart all of our luggage to the train station and offer the taxi stand 3x the rate ($150) to go a 15 min drive. This hotel needs to earn its guests. Otherwise nice rooms.
Stayed 1 night in Aug 2024

8/10 Good

Christina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay here for our 23rd Wedding anniversary. We were greeted on arrival and check in was smooth. I knew about the £100 deposit from someone else’s review so it was not a shock. Disappointed to be told the spa was closed but glad to be informed. Sadly not told that the gym was closed or the 18th floor cocktail bar. Did not like the knock at the door late evening asking if we would like to book treatments. The pool was lovely (shame about the children jumping in the pool) the steam room was good. Dinner & breakfast especially at the Market Brasserie was good. Attentive staff. All in all I would recommend and return.
Stayed 1 night in Aug 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Amenities, property conditions & facilities
Great hotel with a nice view of the Thames snd a good full breakfast. Close to the 02 arena, the subway and outlet shops.
Stayed 2 nights in Aug 2024

10/10 Excellent

Henni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent hotel. Service is brilliant and the breakfast is well worth the money. It is obviously used by people who are going to concerts so it can be very busy, but that is to be expected.
Stayed 1 night in Aug 2024

10/10 Excellent

Anthony

Stayed 1 night in Aug 2024

10/10 Excellent

Xiang

Liked: Cleanliness, staff & service, property conditions & facilities
I like this hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant
The hotel was fantastic in every way. Food was lovely both at dinner and breakfast.
Stayed 1 night in Aug 2024

10/10 Excellent

alun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Stayed 1 night in Aug 2024

10/10 Excellent

Adam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast and facilities, immaculate room and extremely welcoming staff.
Stayed 3 nights in Aug 2024

2/10 Terrible

Laurie

Business traveler
Disliked: Staff & service
Not enough people on Reception and initially gave us a room with scaffolding blocking the window :(
Stayed 2 nights in Aug 2024

8/10 Good

Paul

Stayed 1 night in Jul 2024

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Michelle

Stayed 1 night in Jun 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel
Excellent hotel, very convenient for the O2. All staff were lovely, polite and friendly. Room was great with floor to ceiling windows looking over the Thames, a large bathroom with everything provided that you would need. Breakfast was delicious with plenty of choice, staff here were super attentive. All in all a fabulous stay 😊
Stayed 1 night in Jul 2024

10/10 Excellent

Laura

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Simon, Bath

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Well maintained. Staff were exceptional - professional,helpful, etc. Gym is a little bit small.
Stayed 3 nights in Jul 2024

6/10 Okay

A

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Beautiful hotel with poor business ethics
I was charged £300 for one night which is despicable. The concert at O2 was cancelled and this hotel was non refundable. Really pissed off with their lack of ethics. Also refused to give me IHG reward points. Beautiful hotel but badly treat loyal customers anf i wont return.
Stayed 1 night in Jul 2024